AfterShip Email Marketing,SMS
Email, Popup, SMS, Marketing Tool All-in-One
Rating
4.8
feedback
6,384
chart
#2,606
All reviews
Rating Breakdown
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Feb. 8, 2024
Feb. 8, 2024
Customer Service from Karan was amazing. I literally would not have been able to fix my problem without Karan. However, the app itself is a bit confusing on a mobile device.
Thanks for your valuable feedback. We are glad you liked our app and customer service. Please accept my apology for the experience difficulties with the mobile version.We are working on our mobile version app to make it more user-friendly. We are eager to know how we can make your experience a 5-star one.It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected]. We are available 24/7. We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team Aftership
Feb. 7, 2024
A great and efficient app. I was having a hard time setting up, but the live chat agent Jai was super helpful! :)
Feb. 7, 2024
Asked for help in using this app i received a quick response to my problem that i was having for more understanding about the app they gave me links to help I recommend for other business to use
Feb. 6, 2024
Still paying around with it. I will say customer service is very quick in responding and helping you out.
Feb. 6, 2024
5 stelle perchè sono stati rapidi e molto chiari, personalmente mi ha assistito Karan. Soddisfatta
Feb. 6, 2024
The app is a little convoluted but the help service is very good.
Thank you for your valuable feedback; we are glad to hear that you appreciated our customer service. We have noted your observation regarding finding our app a little convoluted. It is always beneficial for us to comprehend your requirements better so that we can align our efforts to meet your expectations and provide a more engaging experience. Should you encounter any issues or have suggestions for improvement, we encourage you to share them with us. Should you require assistance with the app, please do not hesitate to contact us via the live chat option available on your account or email us at [email protected]. We are committed to making your experience with us worthy of a 5-star rating and will strive to address any concerns or suggestions you may have. Regards, Team Automizely
Feb. 5, 2024