AfterShip Email Marketing,SMS
Email, Popup, SMS, Marketing Tool All-in-One
Rating
4.8
feedback
6,385
chart
#2,610
All reviews
Rating Breakdown
Review RSS Feed
Sept. 4, 2024
Pawsome Email & SMS Marketing! AfterShip Email & SMS made keeping in touch with our pet-loving customers a breeze! Easy Setup: We were up and running in no time—super user-friendly! Customer Love: Our customers now get real-time updates on their orders, promos, and more. SMS? Total game-changer! Results: Boosted engagement and happy tail wags all around. Highly recommend!
Sept. 4, 2024
Aug. 29, 2024
This app is horrible. They overcharged me and when you need help it takes forever. Ill never use them again. Please read your statements and see what they are charging you each month. They can't even explain to me why they double billed me. Never again.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers. We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us. I would like to inform you that you used a 50% coupon for the first cycle and from second cycle you started getting the complete subscription charges. As a good will gesture our experts have already processed the best possible refund for you. We certainly are looking forward to earning back your trust back in our platform with our support. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip
Aug. 26, 2024
The support team (Karan) was helpful in resolving the issue quickly and educating on the available features of the app.
Thank you for taking the time to share your valuable feedback with us. We're delighted to hear that you had a good experience with Karan. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Aug. 26, 2024
Just started using this app
Thank you for your valuable feedback. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Aug. 23, 2024
its just a wasting of time . they allot of issues , when i talked with customer service they traying to make me I'm the one who have the problem.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers. We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us. I like to share that with Aftership marketing emails and SMS you will be able to send automated emails to your subscribers only and it is not possible to send emails to no subscribers. We have already shared the list of features available regards the automatic flows via chat. We certainly are looking forward to earning back your trust back in our platform with our support. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip
Aug. 19, 2024
I like this app for its rich set of functions, it has everything I need. I highly recommend it to everyone.
Aug. 18, 2024
The app is easy to use and is exactly what I was looking for regarding sending specific emails to our customers. Thanks!
Aug. 18, 2024
Have just started using this app and was provided with support via chat with an advisor which was very quick and helpful.
Aug. 16, 2024
Un excellent service de suivi ! Après avoir utilisé Aftership pour suivre ma commande, je suis très satisfait du service. Les mises à jour étaient régulières et précises, ce qui a facilité le suivi de mon colis. L'interface est simple à utiliser et rend le suivi sans tracas. Je recommande Aftership pour une expérience de suivi fiable et efficace.