AfterShip Email Marketing,SMS

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers. We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us. The reason we require a paid or unique email domain for verification is to ensure the authenticity and credibility of business communications. Free email services like Gmail are commonly used by individuals for personal purposes, and they can be easily created without much verification of the user's identity. On the other hand, a paid or unique email domain (e.g., yourbusiness.com) typically demonstrates that the email is tied to an actual business, offering greater trust and security for customers and partners. We're in touch with you over an email to help you with the best solution and we certainly look forward to earning back your trust back in our platform with our support. You can always contact us via the live chat option available on your account or email us at support@aftership.com Regards, Team AfterShip

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers. The decision to suspend your campaign was based on reports that your email campaign was marked as spam multiple times. This is an important measure we take to protect both the quality of our platform and the reputation of our users. When customers report an email as spam, it can significantly harm the sender’s reputation and negatively impact deliverability in the future. We are genuinely sorry to hear that your experience with us didn't meet your expectations, however one of our specialist has guided you and helped you to reactivate the account after some necessary checks. We certainly are looking forward to earning back your trust back in our platform with our support. You can always contact us via the live chat option available on your account or email us at support@aftership.com Regards, Team AfterShip

Thanks for your valuable feedback. We are glad to know that our app met your expectations so far. It is always nice to know the requirements of our users so that we can meet their future expectations and provide an engaging experience. We are open for each recommendation or feedback from our users to make their experience great. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at support@aftership.com Regards, Team Aftership

Thank you so much for sharing your valuable feedback! We're glad to hear that your question was resolved quickly. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance or have more feedback, feel free to reach out via live chat on your account or email us at support@aftership.com. We’ll do our best to ensure your experience with us becomes 5-star worthy! Best regards, Team AfterShip

Thank you so much for sharing your valuable feedback! We're thrilled to hear that you love our features and found our customer service responsive. We appreciate your suggestion about including features like the spin-to-win option in the free plan. While some advanced features are part of our paid plans to support continuous improvement, we're always open to suggestions and keen to understand our users' needs. If you need any assistance or have more feedback, feel free to reach out via live chat on your account or email us at support@aftership.com. We’ll do our best to ensure your experience with us becomes 5-star worthy! Best regards, Team AfterShip