AfterShip Email Marketing,SMS
Email, Popup, SMS, Marketing Tool All-in-One
Rating
4.8
feedback
6,385
chart
#2,617
All reviews
Rating Breakdown
Review RSS Feed
May 30, 2020
I've been working on my welcome emails for over 2 hours and the test emails do not work. Very stressful trying to set up!
Hello, Thank you for your feedback. Could you please elaborate on what exact issue are you facing while making the settings. Alternatively, you could write to [email protected] for further help. Thanks Team AfterShip
May 14, 2020
Really disappointed with this app, it pushes features and notifications automatically. Even the basic functions do not function at all. It seems that they are aiming for everything and achieving nothing.
Hello, Thank you for your feedback. Our app is designed in such a way that you have the option to disable the features that you do not want to be published. Please help me understand where exactly are you facing trouble and I will be more than happy to help. Thanks Team AfterShip
May 6, 2020
My new email subscription email is not sending out to new subscribers. I was originally in a developmental plan but have now upgraded to a paid shopify plan. However, I have tested it again with another email and when I subscribe on my website, I do not receive a welcome email that i set up. What is up with that? thanks
May 5, 2020
I added the messenger feature to my website, but now I can't remove it. You can't upload contacts from another list to send emails from here. Okay for popups, but the generator feels dated.
Hello, Thank you for your valuable feedback. We are working on getting the contacts getting synced to our app and it is expected to get implemented by the end of this month. Thanks Team AfterShip
April 13, 2020
It's not showing my products. So its makeung my customers go to another page. Not what I wanted. Please fix so I can better enjoy this app.
April 23, 2020
It's a great app but no way of contacting customer service for the issues I'm having. I wish it was easier to find support. We might have to delete the app and uninstall it altogether.
April 19, 2020
Mobile App do not work how it should work, not all products are displaying in app at home page and also in products collections! you need to make it better! Also you should make product search area where people can search for products! Please make this as soon as possible. Thanks have a nice day
Hello, Thank you for sharing the feedback. We see that you have had a good experience with the app, could you please elaborate on the issue related to the mobile app that you using. I will be able to help you post that. Looking forward to hearing from you. Thanks Team AfterShip
Jan. 4, 2020
i have not use it because I do not know if I can customized the any of the information on the pop ups example: $10. off your first order. I have never made a dollar so how could i give away $10. not knowing what would be the sum of the first sale. Therefore, my sale coupon would have to be based on certain conditions
Hello, We tried to contact you on your email to address your queries. Please let us know if the issue got fixed and help us receive a good rating. Awaiting your response. Thanks Team AfterShip
Dec. 12, 2019
hi it's not easy to add this popup I don't understand how can i add this app at my store cause I find a problem to add it
Hello, We tried to contact you on your email to address your queries. Please let us know if the issue got fixed and help us receive a good rating. Awaiting your response. Thanks Team AfterShip
Nov. 30, 2019
I really want to give this more star's but I think there is something wrong with. it. On my most recent campaign I had over 8k Subscribers yet I got 0 clicks on the push notifications. I have sent over 24k emails with Automizely and my click rate is lower than .5%. I Installed another App which only has 300 subscribers and I got 25 clicks running the first campaign. I LOVE Aftership Returns Center & Tracking, but this app needs more work.