AfterShip Email Marketing,SMS
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Customer support is quick to respond and very helpful. The newsletter content customization could be just a bit more versatile, like removing spaces between sections to create something continuous. Other than that, a pretty good app.
I am glad to know that you are happy with the customer service support. Thanks for your suggestion about the newsletter content customization could be just a bit more versatile, like removing spaces between sections to create something continuous. Your feedback has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Sarma Tamuli Team Automizely
amazing app and amazing support !!! i've never seen a team that is so reactive to all questions, do not hesitate to download this app!
El soporte es realmente rápido y te apoyan en todo lo que pueden para hacer funcionar la app, lo recomiendo
the support given to me by aditi today was exellent, fast, and very efficient! that kind of support i wish i could have from all other companies.
No issues, prompt reply from the support team. You can have branding removed even in free version, which is great.
support is just awesome. thank you so much. We are using the free plan since summer and it really helps to grow our business
The support is excellent and very quick to resolve issues. The app is user-friendly. I will highly recommend this app.
Simple and easy to work with. Contacted support to get rid of their branding. The response was immediate and polite. Recommend!
I use this app for my business, and it has been very helpful and useful. thank you for this app. and the help I received today
great, it was a quick response, I am really happy my issue is got fixed in just a minute. Love to work with Automizely
This app is the best at collecting customer emails. Been using it for a year. highly recommend this app.
1. A lot of discounts/offers were auto enabled upon installation. That is crazy. If I did not go through each section, I would be giving away free shipping, $10 discounts etc without even knowing about them. 2. No way to make my own popups.. or allow the customer to stop seeing the popups after 1 time. e.g. there is no need for a customer to see a "Welcome to our Store" popup EVERY TIME she visits.
Thanks for sharing your valuable feedback. We are disappointed to know that you did not have the best experience using our app. The features related to discounts and free shipping are auto enabled to grab the attention of shoppers and boost sales. However, these features can easily be disabled and customised, as per the user’s discretion. As for your suggestion related to the Popup, I have noted your suggestions and have forwarded it to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and in the future, you will be glad to see more enhanced features to make your experience better. I apologise for the inconvenience caused to you and appreciate your understanding in regard to this matter. Regards, Neelima Aggarwal Team Automizely
This app helped me solve some of the problems of the website very well. The template that comes with it is also very good, I hope it can bring me more orders.
I had a question about resending an e-blast to my customers and was able to get an answer quickly. Lovish walked me through the process and was helpful. It was quick and easy
Really a great App Quickly response and free plan also have many features! Highly recommend to you guys!
Very good.There are a lot of features, I often use it to set up pop-ups.Just now, the customer service help me remove the logo under the bottom.Not bad...
I didn't intend to keep this app. Honestly, I thought it was overkill, but it has turned into a great asset, with controllable, not over-the-top aggresive pop ups and control over the flow of emails. Easy to change and configure for different time periods / events, like sales and stuff like Black Friday. It's increased my interaction with customers, which is always a good thing! I also love AFTERSHIP!!!! That truly rocks.
fast response, friendly and excellent customer service. would 100% recommend to install on your store.
This app provides a great product for all kinds of Shopify stores! They have customers service available 24/7 and are always incredibly helpful.
the app seems useful and easy to use. Aditi on the live chat was really helpful and quick to respond. Thanks
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