AfterShip Email Marketing,SMS
Email & SMS automation tools that convert more customers
Rating
4.8
feedback
2,071
chart
#4,341
All reviews
Review RSS Feed
Jan. 14, 2022
Customer service was very quick, kind & helpful. The app has everything I need and it's simple to use, with beautiful interface. Love it.
Jan. 13, 2022
I recently installed the app and so far it's been great! It's has a ton of features that I can use.
Jan. 12, 2022
Excellent app, we've had a few teething issues, but resolved quickly and efficiently. Very happy to recommend the app.
Jan. 12, 2022
Love this app! I have used it for two different Shopify stores now and I feel it works better than all the others! Very user friendly.
Jan. 10, 2022
So far this app has helped our conversion rates - which is always good. Support is solid, quick, and friendly!
March 4, 2022
This is such a horrible app. I paid for the service to be able to send emails. They cancelled my account before my cycle was over and won't give me my money back. I can't use the serivce that I paid for and I can't get my money back neither. Give me my money back! THIS APP WORKED GREAT WHEN IT WAS FREE! THE PRICE IS FINE IF IT WORKED RIGHT. EVER SINCE THE PRICE CHANGE THE APP GLINCHES ALL THE TIME AND THE FILTERS FOR THE EMAIL DON'T WORK OR INACCURATE. i WANT A REFUND FOR LAST MONTH. HORRIBLE!
I am sorry to know that the app is not working as expected and you would like to get a refund for the last month. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Team Automizely
Jan. 7, 2022
Great APP, prompt customer service. Very happy to work with the team members, especially Snajeet. Thank you.
Jan. 7, 2022
Great app! I would highly recommend installing on your store! I think the customer service is very helpful and genuinely cares about those using this application.
Jan. 6, 2022
So far its been amazing. Really good app and customer service. Would recommend it to anyone with an online shop.
Jan. 4, 2022
So for I am pleased with the app and the support I have received. App is simple an easy to use. Simple and easy is good!!
Jan. 4, 2022
Good app and great service! You can choose a lot of templates for your emails, pop-ups,... A must have for every webshop.
Jan. 3, 2022
Deep was great! He did exactly what I was asking with no issues. I would definitely love to chat with him again if I run into any other issues. Thank you.
Jan. 2, 2022
I've been using this app for a few months and love it. The support is very helpful. The only thing, I was offered an unlimited free plan which I've recently found was not forever (which I was never told), and I now have to upgrade to a paid plan to continue using the app. I've been offered a discount, which I value, but I would have appreciated to know from the beginning that the free plan was a limited offer.
I am glad to know that you are happy with the customer service support and also loved the app. Your feedback about the unlimited plan has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Sarma Tamuli Team Automizely
Jan. 2, 2022
Perfect! Needed help removing the Automizely branding. 5 seconds later....done! Loving this appt so far!!!
Jan. 2, 2022
I had an IT issue, and I sent an IM and they responded quickly and assisted me within a few minutes
Jan. 1, 2022
They have great customer service! We've had the app for some time and really like how easy it is to set up. The functions are not as robust as some other more expensive programs, however, for a small business without some complicated marketing plan, this app does a great job with popups and such. Very user friendly.
Jan. 1, 2022
really like this app for my shop. the email marketing tool is great but you only get 3000 emails on the free plan
Jan. 1, 2022
I joined this app to simplify email marketing and the trial of using conversion tools. On set up, assistance has been very helpful, and quick. We are still exploring all of the conversion tools. Very impressive. Highly recommended.
Dec. 31, 2021
Still learning and researching~~~~~~great customer service~~~~~ There is tech support for the app!!!
Dec. 29, 2021
great app! it has so many functionalities. The support is so fast and helpful when you have questions! Thanks :)