AfterShip Email Marketing,SMS
All reviews
Great customer support. Very well built app with lots of features. * Keep on reading for detailed review... Be aware that it does not integrate with mailchimp. Does not auto tag customers. We currently use the "newsletter" tag in mailchimp to send targeted emails to new customers when they subscribe to mailing list on our home page. This tag is added by Shopify to newsletter subscribers from the shopify popup. However since this app does not auto tag newly collected customers, there was no way for us to send them the offer in mailchimp. So the only way to use their popup and automate the offer emails is by using their email service. Th email service cost is based on the number of contacts collected by the app. The price grows and is not by number of contacts collected monthly but by total number of contacts. Have not tried the email feature, not sure if I will due to incremental cost.
I am glad to know that you are happy with the customer service support and the app. Thanks for your valuable feedback about the app not integrating with Mailchimp, also does not auto-tag newly collected customers and the email service cost is based on the number of contacts collected by the app. I am sorry for the inconvenience this has caused. Your feedback has been registered. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Sarma Tamuli Team Automizely
Super fast response and quick resolve from the support team! I'm highly recommend store owner to use this app!
This is honestly an incredible app with a great supportive team behind it. Thank you for all that you do!
I use this app to send welcome emails and set the pop-ups, definitely the best free plan available promotion app I have ever used! Free limit to send the web push, and great service, they can even free to remove the branding for us, highly recommended.
Sadly enough they have decided to start with chatbots and after multiple bugs they are not willing to resolve it's time to find another app (after 5 satisfied years). Find out for yourself before you add this app to your store: open the chat function, type that you want to chat with a human being and wait long enough till you decide that this review is 100% real.
Anmol provided me with great customer, helping me fix a few concerns on my site. This app has been a game-changer for my business. Their email marketing platform is one of my favorites.
Very fast and friendly service. Their platform is easy to use. I'm very happy with Automizely and would recommend using.
Really nice app for Pop Ups, you guys need to improve on your email campagins. There is no option to get customers back to their Cart or the page where they left. You can only bring them back to home page or any random URL on your website.
Automizely and their customer support are just great. I signed up for their free version and I am so glad I did.
Quick & helpful service. I do wish they would allow sub-domain email addresses to be used as a sender email address, but they currently do not have this feature yet. I would like to switch our newsletter marketing over but at this point am only using the Abandoned carts & pop-ups.
It is quite an intuitive marketing app, very easy to create email campaigns. Their customer care is excellent!
I used this app, and I had a problem resolving something and they provided me the help I needed really fast. I recommend it !
Just installed the app to create a pop up. Easy templates to modify. Need a bit or help with one thing, chat was easy and very helpful. Promt and courteous.
Love this app, easy to custom, customer service is great ! I have to see it work further more but for now settings is great and easy going.
Amazing App. My sales boosted by 20% after using it. Automizely provided me with great features to help me gain more customers.
服务很周到,客服回复十分及时,推荐更多人使用这个应用。里面有很多免费的邮件模板,十分好用,我们非常喜欢。还有报告,也是非常准确,可以给我们提供参考,优化我们的营销策略。非常好的插件,感谢你们的提供,继续加油。
Quick responses to requests even on the weekend!. Good app, lots of options available and really great helpful team. Thaks guys, enjoying the app.
I originally provided this company with a great rating for the easy use of the tool. However, I have updated my score due to performance issues I experienced on Black Friday that continue to spam my subscribers repeatedly. The technical, while quick to respond are unable to stop the spamming and for the last 17 hours, my customers have received the same email over and over. I will never use this service or AfterShip again.
Thank you for sharing your valuable feedback. We apologise for the inconvenience caused. We have gone through the chat transcripts and we are discussing this situation with the team. We will get back to you with an update on this. Regards, Riyaz Team Automizely
This App is amazing and their customer service is great! I really recommend them... I hope that they increase
Great features! I use email and popups. the customer support is also helpful. I hope they can maintain this.
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