All reviews

Rating Breakdown

  • 5
    90% (1,814 ratings)
  • 4
    6% (122 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (44 ratings)

Reviews with Text

  • 97% (1,944)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 20, 2021

I use this app for managing pop up campaigns and emails. It works so well and is very easy to navigate! Love it!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

Not like other similar apps, Automizely is very simple and easy to use! I recommend it to all Shopify users!

Store

Choito

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2021

Support via chat is great. Nitish helped me to solve my request in 2 minutes. Always thought that removing their branding requires a paid plan. But it's simply a chat message to their support team and thats it.

Using app

About 1 year

Total reviews

11

Average rating

4.7

5 / 5 Share

Sept. 19, 2021

Really great app, very customisable and wonderful help! Service is instant! Just wish it was a little cheaper!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2023

Really impressed with the pop up campaigns and newsletters. I have been on the paid plan for over a year. Would recommend

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2021

Great Service! They helped right away. Easy to use, and it is for free! I'm very pleased with this app.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2021

Excellent support and the app is very well structured!!! I would recommend it 100% to every shopify store.

Using app

11 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

I use this app for my subscription pop up box. I realized there was an option to remove the Automizely branding that was included in their free plan. It was literally updated in seconds! Great and friendly customer service and was immediately available to assist.

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 17, 2021

Amazing stuff, No brainer app must have! Lets gooooo The even removed the branding for free such a steal

Using app

1 day

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 17, 2021

SCAM ALERT! they claim to give you unlimited emails then slowly begin to charge you, banner on the app say something but support says a different things, be aware of fake advertising, fake advise by their CSR I can't get my head around how Shopify lets an app like this on the app store also they MAKE YOUR STORE LAG AND BECOME SLOWER,... I contacted support and is a nightmare im for real 100% STAY AWAY THIS APP IS TERRIBLE....SAVE YOUR TIME, RESOURCES, PATIENCE AND MONEY THIS GUYS ARE TERRIBLE AND HAVE SUCH TACTICS TO TRICK YOU VIA CHAT YOU CAN SPEND 1HOURS OR YOUR TIME DEALING WITH LIES AND GETTING THE RUN AROUND, THEY BEG FOR REVIEWS AT THE BEGGING OF THE TRIAL AND ACT ALL NICE BUT ONCE THATS OVER GET YOUR SEATBELTS ON COZ THE TRUE NATURE OF THIS APP COMES TO PLAY AND IS SCARY TO SEE SUCH SERVICE.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. We have gone through the chat transcripts and found that you want to get the quota of your emails increased to approximately 4,000 plus contacts. Please note that we have introduced different plans for sending the email to a certain contact limit. This is why our support team suggested the best plan that would suit you in accordance with the number of contacts you have. I apologise if there was some miscommunication. We believe in transparency and that is why you see a banner on your admin page to increase the limit of your email contacts if you wish to. However, we have forwarded your request to our team so that the limit can be increased for your emails. Our team will contact you via email shortly to assist you. Customer satisfaction is always the number one priority for us, hence we would like to take another opportunity to live up to your expectations. We appreciate your understanding in regard to this matter and regret the inconvenience caused to you. Regards, Neelima Aggarwal Team Automizely

5 / 5 Share

Sept. 17, 2021

Great app that has been working perfectly. The pop-up is nicely customizable and I can save multiple so I can easily switch back to my default pop-up after a sale is completed. Overall, I would recommend it.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

Had a couple hiccups adding in certain features but the customer support is amazing - quick to address my issues and walk me through fixing it!

Store

Aiori

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

Love it already and I've only been using it 5 minutes. Also, your support member Pratiksha was so helpful! Thank you.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Nitish's service was great and solved my problem in almost two minutes, loved the features of the software, but most importantly the service attitude

Store

Dubinik

Using app

30 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

I asked to remove the brand logo at the bottom of the newsletter e-mail and the customer service was quick and easy!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 16, 2021

The popup tool and newsletter tool works great. Customer service is superb. Basically i am satisfied

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your valuable feedback. We are pleased to know about your experience with our app and support team. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team Automizely

5 / 5 Share

Sept. 16, 2021

the app is very beatiful, it allows you to do a lot of useful things for your store. super recommended

Using app

About 24 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 16, 2021

I love this app. Support is always available they will able to assist with all questions. I'm up in the late hours working and was able to make contact with support,

Using app

22 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your valuable feedback. We are pleased to know about your experience with our app and support team. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team Automizely

5 / 5 Share

Sept. 14, 2021

this app is very helpful and has great customer service. they respond immediately. I highly recommend it

Store

VOVO EU

Using app

17 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2021

I checked a loot of options for mailing, i wanted one that could be easily integrated with shopify, that i could filter and select contacts that bought certain product, and it has it all. Also great support, in 3 min they answer

Using app

5 months

Total reviews

1

Average rating

5.0