AfterShip Email Marketing,SMS
Email & SMS automation tools that convert more customers
Rating
4.8
feedback
2,067
chart
#4,494
All reviews
Review RSS Feed
Nov. 22, 2021
DOES NOT WORK WITH OUTLOOK. If using Outlook go with ANOTHER APP. The email Marketing Part is terrible to use, anytime Customer Service is quick to respond to a chat but more concerned about closing the case than resolving problems. There system is so buggy and every time I've had issues I'll have to start it over again from the beginning with each new person. Big times waster just trying to get each email set up. It's also very restrictive and never looks like how you designed it in composer
We are sorry to know that the app is not working for you as expected; as all the button links sent out on emails are broken. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. We will try our best to ensure that you experience the best customer support. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Team Automizely
Sept. 23, 2021
Our company uses Automizely Emails & Pop Up just recently for sales and promotions. Overall it's a very good app but there are problems needed to be fixed. The app automatically restarts when left for too long, and goes back to the review listing modal everytime. It would be nice if users will automatically be redirected to Automizely hompage instead of going back to the listing modal.
Sept. 22, 2021
so far so good. Just started using this app and it looks awesome. customer service was quick to respond and help me.
Sept. 20, 2021
Fantastic customer support and light-weight on the site. Highly recommended (and didI mention that it's FREE?)!!!
Sept. 20, 2021
used this app since it's easier to use and customer support is just a click away I dont need to look for another option
Sept. 20, 2021
Great Service. Great app for popups and emails. Customer support is also fast and very responsive....
Sept. 20, 2021
I use this app for managing pop up campaigns and emails. It works so well and is very easy to navigate! Love it!
Sept. 20, 2021
Not like other similar apps, Automizely is very simple and easy to use! I recommend it to all Shopify users!
Sept. 19, 2021
Support via chat is great. Nitish helped me to solve my request in 2 minutes. Always thought that removing their branding requires a paid plan. But it's simply a chat message to their support team and thats it.
Sept. 19, 2021
Really great app, very customisable and wonderful help! Service is instant! Just wish it was a little cheaper!
Feb. 12, 2023
Really impressed with the pop up campaigns and newsletters. I have been on the paid plan for over a year. Would recommend
Sept. 18, 2021
Great Service! They helped right away. Easy to use, and it is for free! I'm very pleased with this app.
Sept. 18, 2021
Excellent support and the app is very well structured!!! I would recommend it 100% to every shopify store.
Sept. 17, 2021
I use this app for my subscription pop up box. I realized there was an option to remove the Automizely branding that was included in their free plan. It was literally updated in seconds! Great and friendly customer service and was immediately available to assist.
Sept. 17, 2021
Amazing stuff, No brainer app must have! Lets gooooo The even removed the branding for free such a steal
Sept. 17, 2021
SCAM ALERT! they claim to give you unlimited emails then slowly begin to charge you, banner on the app say something but support says a different things, be aware of fake advertising, fake advise by their CSR I can't get my head around how Shopify lets an app like this on the app store also they MAKE YOUR STORE LAG AND BECOME SLOWER,... I contacted support and is a nightmare im for real 100% STAY AWAY THIS APP IS TERRIBLE....SAVE YOUR TIME, RESOURCES, PATIENCE AND MONEY THIS GUYS ARE TERRIBLE AND HAVE SUCH TACTICS TO TRICK YOU VIA CHAT YOU CAN SPEND 1HOURS OR YOUR TIME DEALING WITH LIES AND GETTING THE RUN AROUND, THEY BEG FOR REVIEWS AT THE BEGGING OF THE TRIAL AND ACT ALL NICE BUT ONCE THATS OVER GET YOUR SEATBELTS ON COZ THE TRUE NATURE OF THIS APP COMES TO PLAY AND IS SCARY TO SEE SUCH SERVICE.
Thank you for your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. We have gone through the chat transcripts and found that you want to get the quota of your emails increased to approximately 4,000 plus contacts. Please note that we have introduced different plans for sending the email to a certain contact limit. This is why our support team suggested the best plan that would suit you in accordance with the number of contacts you have. I apologise if there was some miscommunication. We believe in transparency and that is why you see a banner on your admin page to increase the limit of your email contacts if you wish to. However, we have forwarded your request to our team so that the limit can be increased for your emails. Our team will contact you via email shortly to assist you. Customer satisfaction is always the number one priority for us, hence we would like to take another opportunity to live up to your expectations. We appreciate your understanding in regard to this matter and regret the inconvenience caused to you. Regards, Neelima Aggarwal Team Automizely
Sept. 17, 2021
Had a couple hiccups adding in certain features but the customer support is amazing - quick to address my issues and walk me through fixing it!
Sept. 17, 2021
Love it already and I've only been using it 5 minutes. Also, your support member Pratiksha was so helpful! Thank you.
Sept. 16, 2021
Nitish's service was great and solved my problem in almost two minutes, loved the features of the software, but most importantly the service attitude
Sept. 16, 2021
I asked to remove the brand logo at the bottom of the newsletter e-mail and the customer service was quick and easy!