AfterShip Email Marketing,SMS
Email, Popup, SMS, Marketing Tool All-in-One
Rating
4.8
feedback
2,128
chart
#3,838
All reviews
Review RSS Feed
Sept. 26, 2021
I've had this APP since March and WAS very impressed with the features and customer service and I recommended this app to other people. The customer service at the time seemed really good. The automated features seem to work well. It was also FREE. Shortly after I got the app I saw they added new plans and I asked them if this applied to me and I was told that I along with others would be grandfathered in and we wouldn't have to worry. Today everything has changed. Where the system really fails is the options for sending emails or newsletters. I was sending emails (maybe once every other month) to under 1200 contacts, No issues. In fact my quota is 3000 emails and I'm only at 47. That's right I'm at 47/3000 emails. The home page makes it seem like I'm good to go....but it's misleading. What they don't tell you is you're limited to 600 contacts and if you want to send more you have to pay them. I even questioned them on their policies in the past and I was assured that I would have no issues whatsoever. Today- without any WARNING.....it wants me to upgrade my plan. I was never given any warning on my home page or by email that they were making these changes. Their customer service is lacking. They seem quick to respond but can't seem to offer any immediate assistance. Very poor business practice and customer service to change policies on existing customers with no warning. UPDATE- They reached out to me to offer 2 months free and 40% off for one month. That doesn't really solve the issue. You'd be better off to use another app for emails like newsletters.
March 19, 2021
seems brilliant so far! live chat very fast responding and helpful! looking forward to getting used to working with the app!
March 19, 2021
My first impression is really good! The usability is good and the support is really fast. I really recommend this app!
March 19, 2021
Very easy to install, looks great and leaves me with many options to create discounts and countdowns in the future. Great support too.
March 19, 2021
ive gotten over 130,00 views with their social proof which generated me many sales. Their customer service is quick and very helpful with whatever i need. i highly recommend this app
March 18, 2021
Amazing App, all in one, from sales boost to pop upsand everything for free. Thanks guys. I recommend to much, it helps me to increase my conversion rate.
March 18, 2021
This app is amazing on so many levels and the customer service is second to none. Whenever I have a question or problem they help me within a matter of minutes, if not seconds. I can't wait for them to add more features to this app.
March 18, 2021
For a newcomer to Shopify and online store, Automizely was very useful and helpful to assist me to set up the store. 5 star!!!!
March 17, 2021
Highly recommend this app. Was exactly what I was looking for and the service has been great so far too!
March 17, 2021
applicazione valida e intuitiva, fortemente consigliata. servizio cliente eccellente. Davvero non male per essere gratuita!
March 17, 2021
Just set everything up and so far, I am thrilled. I found it very intuitive to set up, much easier than some other paid-for apps that I tried. I also reached out to support once on live chat, and they responded immediately and helped me out. Highly recommend.
March 16, 2021
Great app and very helpful team. quick to answer. really enjoying the app. Love that its free. Thanks a bunch!
March 16, 2021
App completa e semplicissima da utilizzare! Piena di funzionalità che renderanno il vostro sito web ancora più accattivante e professionale! Consigliatissima :)
March 14, 2021
some really easy-to-use widgets to help me with my shop. I could not believe this could be this easy!
March 14, 2021
really good costumer service - helpful and professional. email and banners very well made and easy t
March 12, 2021
It is really helpful, great service and FREE app! Highly recommended! I installed this app after deleted the other one.
March 12, 2021
Wow this is a great free app. Easily collects emails and sends newsletters and abandoned cart emails all for FREE. The customer service is also great and helped me with all my questions. Highly recommend!
March 11, 2021
Great Layout, Amazing customer service. All around amazing platform 10/10 would recommend! and its free to that's a PLUS