AfterShip Email Marketing,SMS
Email, Popup, SMS, Marketing Tool All-in-One
Rating
4.8
feedback
2,126
chart
#3,866
All reviews
Dec. 9, 2020
I used this app to help set up my e-mail marketing for my store. The customer service was prompt and very efficient!
April 14, 2021
really recommended, it helps to reach more customers with marketing techniques and ways to connect more with costumers. :)
Dec. 9, 2020
Easy to use :) can't wait to start using it and see how it can boost up my business! Also support team was available immeaditely!
Dec. 9, 2020
Excellent customer service! I had several questions and they replied very fast through the chat. I am happy I choose this app to manage my website marketing.
Dec. 9, 2020
Absolutely amazing, the app gives me everything i want for a online store, and the technical teams are so helpful when i stuck into the troubles. 100% recommended!
Dec. 8, 2020
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Dec. 8, 2020
Received really helpful and Great help from Nitish, very fast to help me with how to use the app! Thank you
Dec. 8, 2020
its easy and looks great! I needed assistance and I got a response right away. thank you to the team who helped me out.
Dec. 8, 2020
The app looks amazing! Easy to use and free plan available. Also I appreciate the very helpful customer service.
Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. You can always reach out to us via the chat option available on your account or email us at [email protected]. We are available 24 X 7. Kind regards, Mudit
Dec. 3, 2020
This app offers many features for free which I like very much. It's only about day 3 so I'm not sure if it really works yet. Also there were some typos in the templates you have to watch out for. It took a while to set things up since there are so many features. I will update my review after I've used it a while.
Hello, Thank you for your feedback. Our support team is available 24x7. Please feel free to reach us if you need any further help. We always welcome your feedback in order to improve our service. Regards, Mukul Saxena
Nov. 30, 2020
Hi, I used this app for a few days but I'm afraid I will uninstall it soon. The app really seems promisor, however I think it is still in the early days so it doesn't really fit our business. I was impress with all the features they offer, but I was then very disappointed how they really work. The push notifications show your shopify url, your marketing campaigns have no analytics apart from email opening and Opening Rates (which I'm not entirely sure if it means what I think it means), the birthday emails are pretty cool! However they do not have an option to upload the birthdays of our current customers. They can also create an app for you, but people have to download a sort of MarketPlace app and once they open it looks like its a basic store of yours. That us pretty cool, but we didn't like the fact that our customers had to download an app that its not ours original. If you don't mind that then the app feature is gonna be cool. Their pop us do not have an option to only show on certain pages, I also think this is something more specific to us than to most of people, so maybe this app does fit many. The app always worked well, no glitches at all and very smoot. The customer service was also a 3 out of 5. I really appreciate their patience to all my question but seems after a while they were ignoring some of my questions, telling me they would check something for me but never actually came back with an answer, however they answered 80% of our questions so I would say it is not entirely bad. If the above stuff I mentioned to not bother you then this app is actually good.
Hello, I acknowledge your feedback and would like to make your experience better. One of our experts will get in touch with you so that we can explain every feature in a detailed manner. Regards, Mukul Saxena
Nov. 30, 2020
User friendly, support was very helpful and answered promptly. Didn't give it 5 stars because I haven't taken full advantage of everything yet.
Hi, I hope with time you like our app and can make full use of the features we support. Feel free to share your suggestion and issues if you face any on our live chat and support.aftership.com. Regards, Brishketu
Nov. 23, 2020
I love that it is free and that there are so many features but there are still some kinks to work out. BUT! Customer Support was FAST to reply and VERY friendly and helpful, so I have faith. Looking forward to exploring more.
Hello, Thank you for your feedback. We are open to accepts all your suggestion and eager to implement. We always want to make the user experience better. Please feel free to reach our support team if you need any further help. Regards, Mukul Saxena
Nov. 20, 2020
Da migliorare o il pannello di analisi dei dati. Customer service eccellente, hanno risposto in breve tempo
Thanks for your review. Do let us know if you have any suggestions for us which makes your experience a 5-star one. Kind Regards, Sumit
Nov. 17, 2020
The layout on my imac desktop is formatted a little strange. For example, I can't minimize the chat screen on right hand side and therefore, I cannot see or use certain buttons or read things behind the chat screen. I'm not finished trying to find a solution, but customer service was very nice. I have to send this review, so I can close the chat box, so I can actually press a button on the screen in the automizely app. I hope this review helps the developers. Overall I think it'll be great to use.
Hello, We acknowledge your feedback and value your suggestion too. Our support team is available 24X7. Please feel free to reach if you need any help further. Regards, Mukul Saxena
Nov. 11, 2020
Just installed it, and made a pop up for subscribing to our Newsletter. All seems to be working great so far!
Thanks for your review. Do let us know if you have any suggestions for us which makes your experience a 5-star one. Kind Regards, Riyaz
Oct. 31, 2020
I enjoy using this app because it allows me to think of ways to improve my customer experience. It would be helpful if there was a way to keep the same theme with colors for pop ups, email marketing, etc without having to keep entering them in every time.
Oct. 30, 2020
If a customer accidentally exits the signup popup box they can't get it back, therefore denying me an email address and them a discount. I contacted support and they told me once that box is gone you can't get it back. I'm going to have to find something else.
Thank you for the valuable feedback. Our development team is working on the feature. We will notify you once the fix is deployed. Kind regards, Sumit
Feb. 28, 2022
I use this app for the free pop up email collector. It works well, simple and customizable and free. The support is also first rate.
Thank you for sharing your valuable feedback. Do let us know if you have any suggestions for us. You can always reach out to us on the chat option available on your account. (24X7) Kind regards, Mudit
Oct. 22, 2020
Everything about this app is is great - Ease of use, dashboard, functionality. Only drawbacks are attention to design details and some content errors - for example text sizes, typefaces, layouts, spellings, etc
Thanks for your kind words! We appreciate your constructive feedback and you shall see upcoming releases addressing a few of these items. We are always listening and responding. Feel free to reach out if you come across anything else :) Best, Shahbaz