AfterShip Product Reviews for Shopify

AfterShip Product Reviews

Collect UGC reviews & NPS to boost brand credibility and...
Rating
4.9
Feedback
733
Reviews
Chart
#3,790
Shopify

All reviews

5 / 5 Share
April 15, 2022

I just installed the app today. Everything looks good so far. Easy to set up and use. The support team responds back quickly.

Store Using app Total reviews Average rating
Cuchen US 8 minutes 6 5.0
5 / 5 Share
April 15, 2022

it is one of the greatest apps I used. It is free and service is excellent. And it is easy to use than other apps.

Store Using app Total reviews Average rating
FLEXSOLAR About 23 hours 2 5.0
5 / 5 Share
July 30, 2022

Customer Support is stellar!! Was very quick and friendly fixing my issues. Provides more free features than others I tried. Shivangi was very quick with resolution and answered all my questions.

Store Using app Total reviews Average rating
Dino Diapers 4 months 1 5.0
5 / 5 Share
April 14, 2022

I used other Automizely apps and they're always great. App that is easy to navigate and setup, and the support is always helpful and available

Store Using app Total reviews Average rating
AnythingEC 6 months 7 5.0
5 / 5 Share
April 13, 2022

Customer service is great! I asked for help and they were very quick to answer and accommodate my needs.

Store Using app Total reviews Average rating
Tilawati Canada 14 minutes 1 5.0
5 / 5 Share
April 11, 2022

I love the customer service on this app! anytime i need help there are people to help with anything and everything

Store Using app Total reviews Average rating
Kara By Karina 8 minutes 2 5.0
5 / 5 Share
April 11, 2022

Amazing app with amazing customer service! I had the app set up on my website and up and running very easily. Great addition to my store!

Store Using app Total reviews Average rating
MultifacetedGSO 16 minutes 2 5.0
5 / 5 Share
April 11, 2022

We are more than happy with Automizely. Easy Setup, imports and analytics. Their Support-Team - especially Aditi - is superb!

Store Using app Total reviews Average rating
FitGun 7 days 2 5.0
5 / 5 Share
Oct. 21, 2022

I really like this app. I love how the reviews are displayed on the product page. Customer service is always friendly and quick to help. I recommend this app.

Store Using app Total reviews Average rating
Projects817 9 months 5 4.6
5 / 5 Share
April 7, 2022

Great product, easy to use, customer service team are super helpful Highly recommend. Also connects with their other apps which is nice.

Store Using app Total reviews Average rating
The Hangover Secret About 17 hours 3 5.0
5 / 5 Share
April 7, 2022

Fast efficient customer service, have not used the app yet but will do before long. Seems easy to set up so far.

Store Using app Total reviews Average rating
LOFT 8 minutes 7 5.0
5 / 5 Share
April 6, 2022

I had a problem with importing reviews and Aditi solved the issue quickly! She was so nice and reliable! Their service is really good!

Store Using app Total reviews Average rating
5 / 5 Share
April 5, 2022

This review app is an amazing step up from the built in Shopify Product Review app we were using previously. Great features including photo reviews and support team is very quick to respond to any queries.

Store Using app Total reviews Average rating
In Stitches Soft Furnishings About 1 hour 4 5.0
5 / 5 Share
Feb. 25, 2023

rVery Happy Lovish sorted my query out after hours over the weekend very quckily. really happy with the app and the customer experience, finding everyone very helpful and efficient. thanks x

Store Using app Total reviews Average rating
ILoveBoobies ZA NPC 12 months 4 4.8
3 / 5 Share
April 3, 2022

The application itself is decent, but customer service is very inefficient. I had a problem trying to move the review app on the product page. Their coding actually doesn't appear in my template so I can't move it. It's been almost a month. The first people I talked to were not helpful at all, knew nothing other than what is already available in the help pages. Than they transfered me to some other company, who transfered me to yet another company and since then all I get are emails saying they are closing my request because I did not answer the email they sent the day before, email which I never received. This is the 3rd or 4th time they try to close my request in such manner. My problem isn't solved and I don't think it ever will.

Store Using app Total reviews Average rating
Developer Reply

I am sorry to know that you are unhappy with the customer service support. Your feedback has been registered. I can see your issue regarding moving the review app to the product page was not resolved even though you have contacted us multiple times. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that you experience the best customer support. Regards, Rupam Sarma Tamuli Team Automizely Reviews

5 / 5 Share
March 30, 2022

Just started using the app... But considering the size of my small business, the free plan does the job!

Store Using app Total reviews Average rating
Darlilei-281 10 minutes 2 5.0
5 / 5 Share
March 29, 2022

The app is really good. Intuitive interface. Very, very friendly and helpful technical support. Of all the things I've tried (and that's a lot) This is the best app of all! I am with you forever ;) Thanks!

Store Using app Total reviews Average rating
RainbowShop for Craft About 1 hour 4 5.0
5 / 5 Share
March 28, 2022

So after going through several review apps, I think I finally found the one! So far, so good, and customer service has been great!

Store Using app Total reviews Average rating
5 / 5 Share
March 28, 2022

Very good and easy to work. All the interface is very easygoing and the support team is awesome! A+++

Store Using app Total reviews Average rating
nineone. 4 months 4 5.0
5 / 5 Share
Oct. 10, 2022

I love this app. It's very easy to use and the features are fantastic. The developers have rectified the only two things I didn't like about this app - so now it is PERFECT! Look no further this app is a winner!

Store Using app Total reviews Average rating
Prim Improper 10 months 3 5.0
Developer Reply

Thanks for your valuable feedback about the app and its features. I understand you would like to have the option to show the reviewer's name to build trust and also words in the reviews are chopped in the middle to go onto the next line instead of automatically keeping whole words together. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Team Automizely

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