AfterShip Product Reviews
Collect UGC reviews & NPS to boost brand credibility and...
Rating
4.9
feedback
765
chart
#5,871
All reviews
Review RSS Feed
April 14, 2022
I used other Automizely apps and they're always great. App that is easy to navigate and setup, and the support is always helpful and available
April 13, 2022
Customer service is great! I asked for help and they were very quick to answer and accommodate my needs.
April 11, 2022
I love the customer service on this app! anytime i need help there are people to help with anything and everything
April 11, 2022
Amazing app with amazing customer service! I had the app set up on my website and up and running very easily. Great addition to my store!
April 11, 2022
We are more than happy with Automizely. Easy Setup, imports and analytics. Their Support-Team - especially Aditi - is superb!
Oct. 21, 2022
I really like this app. I love how the reviews are displayed on the product page. Customer service is always friendly and quick to help. I recommend this app.
April 7, 2022
Great product, easy to use, customer service team are super helpful Highly recommend. Also connects with their other apps which is nice.
April 7, 2022
Fast efficient customer service, have not used the app yet but will do before long. Seems easy to set up so far.
April 6, 2022
I had a problem with importing reviews and Aditi solved the issue quickly! She was so nice and reliable! Their service is really good!
April 5, 2022
This review app is an amazing step up from the built in Shopify Product Review app we were using previously. Great features including photo reviews and support team is very quick to respond to any queries.
Feb. 25, 2023
rVery Happy Lovish sorted my query out after hours over the weekend very quckily. really happy with the app and the customer experience, finding everyone very helpful and efficient. thanks x
April 3, 2022
The application itself is decent, but customer service is very inefficient. I had a problem trying to move the review app on the product page. Their coding actually doesn't appear in my template so I can't move it. It's been almost a month. The first people I talked to were not helpful at all, knew nothing other than what is already available in the help pages. Than they transfered me to some other company, who transfered me to yet another company and since then all I get are emails saying they are closing my request because I did not answer the email they sent the day before, email which I never received. This is the 3rd or 4th time they try to close my request in such manner. My problem isn't solved and I don't think it ever will.
I am sorry to know that you are unhappy with the customer service support. Your feedback has been registered. I can see your issue regarding moving the review app to the product page was not resolved even though you have contacted us multiple times. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that you experience the best customer support. Regards, Rupam Sarma Tamuli Team Automizely Reviews
March 30, 2022
Just started using the app... But considering the size of my small business, the free plan does the job!
March 29, 2022
The app is really good. Intuitive interface. Very, very friendly and helpful technical support. Of all the things I've tried (and that's a lot) This is the best app of all! I am with you forever ;) Thanks!
March 28, 2022
So after going through several review apps, I think I finally found the one! So far, so good, and customer service has been great!
March 28, 2022
Very good and easy to work. All the interface is very easygoing and the support team is awesome! A+++
Oct. 10, 2022
I love this app. It's very easy to use and the features are fantastic. The developers have rectified the only two things I didn't like about this app - so now it is PERFECT! Look no further this app is a winner!
Thanks for your valuable feedback about the app and its features. I understand you would like to have the option to show the reviewer's name to build trust and also words in the reviews are chopped in the middle to go onto the next line instead of automatically keeping whole words together. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Team Automizely
March 27, 2022
The team are real too much good and best, the app very good. much thank all of them. Help resolved problem.
March 27, 2022
Great 24/7 support - fast and helpful. The app appears to have excellent features and advised continually developing new features. Would be good to have more than two social media platforms available and improve the aesthetics and custom ability of widgets. Amazing value and can't wait to start using. Thanks automizely team!
Thanks for your valuable feedback. We are pleased to know about your experience with our app and support team. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Team Automizely
March 26, 2022
I am very new to using this review app and so far it has been a great experience. It walks you through step by step and the 24/7 chat is helpful.