AfterShip Product Reviews
Collect UGC reviews & NPS to boost brand credibility and...
Rating
4.9
feedback
766
chart
#5,871
All reviews
Review RSS Feed
Jan. 28, 2022
Easy to use. customer service is very responsive. I set it up within 5 mins and when I did run into a quick kink, the chat support was very helpful.
Jan. 28, 2022
Supper app.. Amazing customer service. Nice and elegant design.. Great review app. Recomendation . 5+
Jan. 28, 2022
Installed the app and found it very easy to use. Customer support was outstanding, promptly replying to my chat messages on questions in setting up.
Jan. 27, 2022
app facile, con un grande potenziale. Personalizzabile e un ottimo servizio di assistenza on line veloce e professionale. In più gratuita. Grazie
Jan. 26, 2022
good ~ easy to use ~customer services are also helpful, they can solute my problem immediately and quickly
Jan. 25, 2022
This is a powerful commenting plug-in. It integrates the application very well and can give customers a more intuitive visual experience, which is great!
Jan. 25, 2022
I have tried this app for review email. It's an awesome app with a customizable widget. Their support is pretty cooperative and quick in response.
June 13, 2022
love the app and as per the usual, customer service is always quick, knowledgeable and on point with my requests\questions….
Jan. 28, 2022
Overall the app is quite complete for it to be free, BUT there are some things that annoy me. For instance, if you're not in an English speaking country and want the app to show another language then it can be annoying. I switched the app language to Spanish and while some things do translate to Spanish, there are others that stay in English. This can be frustrating because obviously not every single customer will be able to understand English and won't know what's going on and where to click. Also, you cannot change the font size of the email that customers receive requesting their review and the font size is TINY. A bit worried people getting that email will not even bother reading it because of how small it is, and hence won't leave a review, but we'll see. I know I cannot ask for too much since the app is completely free, but those issues (and others I've encountered) are kind of making me doubt whether I should keep it or download another app.
Thank you for your valuable feedback. I can see that you are not happy with the app translation and also unable to change the font size of the email that customers receive requesting their review. I apologize for the inconvenience. Your feedback has been registered. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that you experience the best customer support. Regards, Rupam Sarma Tamuli Team Automizely Reviews
Jan. 24, 2022
Intuitive dashboard. Nice design. Support goes out of their way to help with any questions. What more can you ask for?
Jan. 23, 2022
I used this app to turn on post purchase requests for reviews it was easy to use and the support was excellent in fulfilling help requests.
We are pleased to know about your experience with our app and also customer service support has been helpful. Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely
Jan. 22, 2022
I highly recommend all Automizely apps. They are really easy to use and customer support is amazing.
Jan. 22, 2022
Best App EVER ! Wonderful, Perfect Support Easy work with the application, Nice Service and Reviews looking perfect
Jan. 22, 2022
Great App, Great Support, Great Experience. At the moment for us the app review app on market. We have looked long for an app for free to send automized review e-mails: here it is.
Jan. 21, 2022
A highly recommended review app with many free options in comparison to similar apps. Very helpful customer service.
Jan. 21, 2022
great service, and very nice people. they helped me with my CSV file since I was having issues with it.
Jan. 21, 2022
I'm just starting to use this app, so far I'm really satisfied especially since the support team is superb! Free and recommended!
Jan. 20, 2022
Awesome app and especially considering it is is free. The service is awesome and the help articles are very easy to use. Really happy we are using this app
Jan. 20, 2022
App is very nice and does exactly what I need. It was my first choice and I'm happy that I chose this app
Jan. 19, 2023
Amazing app for no cost, I'm not sure how they do it! Customer service is always fast. It would be great if it were slightly more customizable, like how often the emails are sent to a particular client, turning off emails for certain products etc. But overall for the price, I can't complain! update: Yogesh gave me a hand today, as always friendly and fast.