Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,864
chart
#2,492
All reviews
Rating Breakdown
Review RSS Feed
Sept. 2, 2024
I have spoken to Hana regarding my issues with the domain to be verified on my account. Hana has been very helpful and have provided me with full support. She didn't left me until all was sorted. I am very grateful that she has guided me throughout until the issue has been resolved.
Aug. 30, 2024
Juliana, was wonderful, quick and effective. She helped me solve my issue rather quickly.
Aug. 30, 2024
Lydia provided quick and efficient support, addressing all my concerns in a straightforward manner. The process was smooth and easy, and I’m very satisfied with the assistance I received.
Aug. 29, 2024
Excelent app to marketing all my clients, sending mails for abandoned carts. And an excelent support service, thanking Hana for helping me super fast.
Aug. 28, 2024
Lydia was incredibly helpful and cooperative in guiding me through everything I didn't understand about Avada email marketing. Her support made the process much easier and more manageable.
Aug. 27, 2024
Audrey and Raymond gave me the best help with the problems i had with the app, very helpful and i would definitely recommend
Aug. 22, 2024
Very Fast and Quick Customer Service. Was just having a small issue and Hana came in very quick to fix the issue. Haven't had the app for long but seem like the app is very good and helpful. I would definitely recommend.
Aug. 21, 2024
I recently started using Avada Email Marketing software, and as someone new to the platform, I was initially overwhelmed. However, my experience has been nothing short of fantastic, thanks to their excellent customer service. I encountered an issue with setting up my first email campaign and wasn’t sure how to resolve it. I reached out to their support team, and Hana, one of their customer service agents, was incredibly helpful. She making sure I understood how to navigate the software. Her expertise and friendly demeanor made the process so much easier for a beginner like me. What I appreciated most was how quickly Hana responded and how she made sure that I was comfortable with everything before we ended the session. She even followed up later to ensure everything was running smoothly. Overall, I’m very impressed with Avada Email Marketing software. It’s user-friendly, and the customer support is top-notch. If you’re new to email marketing or need reliable support, I highly recommend Avada. Hana and the team have certainly earned my trust!
Aug. 22, 2024
Really didn't work for me. Font on email was wrong, I asked them to fix it and it broke my automation
Dear CRK Store Owner, Thank you for sharing your feedback. We're truly sorry to hear about the issues you experienced with the font in your emails and the impact it had on your automation. We understand how crucial it is for your email marketing to function smoothly, and we apologize for any inconvenience this has caused. Our team is currently investigating the issue to prevent similar problems in the future and to ensure that our support and updates meet your expectations. Please let me know a convenient time for us to discuss this further, or feel free to provide any additional details that could help us address the problem more effectively. We value your feedback and are committed to improving our service. Thank you for your patience and understanding. Best regards, Avada Support Team
Aug. 19, 2024
Fantastic app for upsells, with the super customer service team on hand, it makes all easier, SPl mention AUdrey for going the extra mile
Aug. 18, 2024
this app is great also the support team is great i had queries regarding avada and the agent named HANA solved my queries in a glimpse thank you i appreciate the hardwork i will use avada from now on for my new stores
Aug. 17, 2024
I had an amazing experience with the support team! Tiana was incredibly helpful, friendly, and resolved my issue quickly. The process was smooth, and I really appreciate the excellent customer service. Thank you!
Aug. 16, 2024
Really good experience, Representative Tiana quickly helped me and provided solution.