Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,872
chart
#2,561
All reviews
Rating Breakdown
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Aug. 22, 2024
Really didn't work for me. Font on email was wrong, I asked them to fix it and it broke my automation
Dear CRK Store Owner, Thank you for sharing your feedback. We're truly sorry to hear about the issues you experienced with the font in your emails and the impact it had on your automation. We understand how crucial it is for your email marketing to function smoothly, and we apologize for any inconvenience this has caused. Our team is currently investigating the issue to prevent similar problems in the future and to ensure that our support and updates meet your expectations. Please let me know a convenient time for us to discuss this further, or feel free to provide any additional details that could help us address the problem more effectively. We value your feedback and are committed to improving our service. Thank you for your patience and understanding. Best regards, Avada Support Team
Aug. 19, 2024
Fantastic app for upsells, with the super customer service team on hand, it makes all easier, SPl mention AUdrey for going the extra mile
Aug. 18, 2024
this app is great also the support team is great i had queries regarding avada and the agent named HANA solved my queries in a glimpse thank you i appreciate the hardwork i will use avada from now on for my new stores
Aug. 17, 2024
I had an amazing experience with the support team! Tiana was incredibly helpful, friendly, and resolved my issue quickly. The process was smooth, and I really appreciate the excellent customer service. Thank you!
Aug. 16, 2024
Really good experience, Representative Tiana quickly helped me and provided solution.
Aug. 16, 2024
Hey Hana, you helped me quickly to resolve the issue. You are the best. Thank you!
Aug. 16, 2024
Hana and the team has done a great job in customer support, will continue using Avada
Aug. 15, 2024
Had the pleasure of working with Jade from Avada. She was so helpful and the app was really easy to use. Dont try to figure it out on your own & contact the customer service to guide you through the app. My problems were resolved so easily and quickly! The app also helps you customize all your emails beautifully for ecommerce purposes.
Aug. 14, 2024
Kevin was a big help getting me up and going. The email templates look really professional and I like that it comes from my email domain. I can't wait for my customers to see the monthly product lanches.
Aug. 13, 2024
Hana ha sido estupenda, de gran ayuda para poder configurar mi pop up de bienvenida! Muchas gracias :)
Aug. 13, 2024
I recently had the pleasure of working with Hana from the Avada support team, and I cannot praise her enough for her exceptional assistance. Hana was incredibly patient and knowledgeable, guiding me through the intricacies of setting up my email marketing campaigns with ease. Her expertise and friendly demeanor made the entire process smooth and stress-free. I felt well-supported and confident in using the Avada platform thanks to her clear explanations and helpful tips. If you’re looking for top-notch customer support, Hana is a shining example of Avada’s commitment to excellence. Thank you, Hana, for all your help!
Aug. 13, 2024
"Exceptional service from Tiana/Hana! She went above and beyond to assist me, providing clear and timely support throughout. Her professionalism and friendly demeanor made the experience truly outstanding. Highly recommend working with Tiana/Hana for any needs—she’s an asset to the team!"
Sept. 10, 2024
Mia was very helpful. Helped us resolve our queries instantly. Great app for Email & SMS Marketing!!
Aug. 11, 2024
Hana Helped me fix my problem quite well, since verifying a domain for the first time can be extremely confusing. i'm glad to have gotten proper help, and will be using avada in the future!
Aug. 10, 2024
Prakash è stato molto gentile e professionale nell'aiutarmi. Grazie e a presto
Aug. 7, 2024
Avada is such a nice application. I also love how active and loyal the support is. Shout out to Hana(a customer support) for being there when things got convoluted for me. Avada is stress-free for real