All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
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4 / 5 Share

Feb. 8, 2025

hana

Using app

About 2 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 4, 2025

So far so good. they are helpful. Special thanks to Hana who is helping me send out my first blast

Using app

10 months

Total reviews

9

Average rating

3.7

5 / 5 Share

Feb. 3, 2025

I dealt with Abby which helped me like an angel with my sender email issue ! Thank you so much.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

This is a hidden gem. The support team is very helpful and responsive as well. I had help from Hana, she was excellent. I have no idea how email marketing works but she held my hand through the whole process

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2025

Store

Prien

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

Audrey have been particularly good help. Thanks for everything.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Customer support was quick and easy Sonny did was clear and fast in their work.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Very helpful team HANA also help us step by step anything thanks for this

Using app

About 11 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Hana was a great help as I start installing the app for my website. She answered all my inquiries and didn't leave until we configured the pop-up that I need!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2025

Nice support from "Audrey". She was patient during the tutorial, which allowed me to use this app for my business effectively.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Great customer service, super responsive and knowledgeable. Audrey was a great help!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

It is currently easy to use and the customer service is responsive. Thanks to Hnna for the help.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Audrey from the Avada team was really helpful with navigating how to create pop ups for my website. At first i was struggling to navigate my way around the app, but she assisted perfectly and i now know how to create pop ups!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

An intuitive email marketing app with outstanding support! Avada has proven to be an excellent choice for managing our email marketing campaigns. The interface is very intuitive and easy to use, even for those with little experience in the field. The wide range of features allows you to create professional campaigns in just a few steps, with useful tools for advanced automation and segmentation. One of the app's standout features is its exceptional support team. I needed assistance to resolve an issue, and Audrey was fantastic: quick, professional, and incredibly helpful. Thanks to her, everything was resolved in no time! I highly recommend Avada to anyone looking for a reliable solution and a customer support team that truly makes a difference.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

The app seems to be great so far! I had reached out to see if Shopify's default emails could be replaced, and Hana was very helpful in finding a solution. Can't wait to continue with them!

Store

Trevit

Using app

1 day

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 2, 2025

Great experience. Satisfied

Store

SIHANA

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2024

The app was very helpful, and I was helped by Audrey when I had a issue

Using app

31 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2024

This app is really great! It is both flexible and versatile, with a free plan perfect for getting started in email marketing. The customer service is exceptional: ultra responsive and always ready to help you quickly and efficiently. Special mention to Audrey, who supports users with great professionalism and kindness. I can’t wait to experience all the features Avada Email Marketing has to offer

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Super app! Très facile à utiliser, je recommande vivement. L'équipe support est très efficace notamment Audrey qui a débloqué mon problème dans la minute. Toujours beaucoup de gentillesse & de professionnalisme.

Using app

2 days

Total reviews

4

Average rating

5.0