All reviews

Rating Breakdown

  • 5
    95% (1,786 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 25, 2024

Absolutely amazed by the stellar customer support from Audrey and Toby! Their responses were not only incredibly fast but also exceptionally helpful, guiding me through every step with ease. It's rare to encounter a team that's both this efficient and genuinely caring. Highly recommend their service to anyone looking for top-notch support! ❤️ #SpeedySupport #HelpfulHeroes

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Super App funktioniert einwandfrei und der Support (Hana) sehr hilfreich und Kompetent!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Hanna is amazing

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2024

I am very happy with this app. It has great functionality and the customer service is exceptional. Hana was especially helpful and assisted me regularly with anything I needed. I really love this app and everything it offers. 10/10.

Store

Veluera

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

They're the best! Customer support is real and handles things quickly, they'll diagnose & solve your problems faster than a kid can make a scoop of ice cream disappear AND are friendly while doing it. I would rather have my Avada customer service reps as President than any candidate currently running. Liz & Daisy for President 2024

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

The online chat is great and so helpful!! Thank you :)

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Hallyfe was able to help me figure out how to remove the unnecessary features, and now everything works great! Thanks for the support!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

I am very pleased with the services offered by Avada. I have tried other services from them and they are excellent, especially if you are just starting out. They help you grow with many powerful tools. Thank you, Emily, for your assistance.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Il loro servizio clienti è ottimo, la funzione popup è gratuita, Esther mi ha aiutato in modo esemplare, professionisti, consigliato

Store

Foodly

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

10/10 so far, easy communication if you get stuck trying to sort anything. Hana helped set lots of things up when needed! And seems to be working well so far.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

something wrong with the app it doesnt work but they told me and refund the money all good now

Using app

4 months

Total reviews

9

Average rating

3.7

5 / 5 Share

Feb. 20, 2024

The app is pretty straight forward and is pretty user friendly if you don't have a lot of experience with marketing and website pop ups. If you do run into an issue a quick chat with the support team will help fix that in no time! Shout out to Hana who helped sort an issue in super speed and was really friendly!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Day 01 of using Avada it is fanatic..... Quick and simple to use and support (Liz) was 5 stars for reviewing and resolving my issues. Recommended.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Llevaba tiempo intentando solucionar un problema y no podía resolverlo. Por suerte, Esther me ha ayudado y en cuestión de 5 minutos ya estaba todo correcto

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2024

Lydia was very helpful

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

I had an outstanding experience with Avada's customer support team, particularly with Prakash and Emily. They were incredibly helpful, knowledgeable, and responsive, providing me with quick solutions to the setup issues I encountered with my e-commerce website. Their professionalism and dedication truly had a positive impact. I highly recommend their support services.

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Avada is an exceptional WordPress theme that offers unparalleled flexibility and functionality. Its intuitive drag-and-drop builder allows for easy customization, making it suitable for both beginners and advanced users. With a vast array of pre-built layouts and elements, creating a unique website design is effortless. Additionally, Avada's extensive documentation and reliable support ensure that any issues are quickly resolved. Overall, Avada is a top choice for anyone looking to build a professional and visually stunning website. Personal Message: Dear Emily, I wanted to extend my heartfelt thanks for recommending Avada to me. Your suggestion has truly transformed my website-building experience. Avada's versatility and user-friendly interface have allowed me to create a website that perfectly reflects my vision. Your guidance and support have been invaluable, and I'm grateful for your assistance every step of the way. Thank you for sharing your expertise and helping me achieve my goals. Warm regards, imran mollah

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

I unfortunately had a serious problem, as fake subscribers from Shopify suddenly invaded my account in Avada. But the team helped me out and the issue is now fixed to my great satisfaction. A special thank you to Liz from Avada service team

Using app

About 2 years

Total reviews

20

Average rating

3.6

5 / 5 Share

Feb. 15, 2024

Superb services for the Avada team especially to Ms. Tiana!....

Using app

About 16 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 15, 2024

Nós gostamos da plataforma, o atendimento é muito rápido e sempre estão prontos para ajudar, geralmente a Esther quem nos atende. Nossas considerações é em relação as funcionalidades, que faltam algumas opções e integração com outros app, e o uso de whatsapp com o número próprio, pois usando essa ferramenta o custo no Brasil é de $ 0,11 (cents), ficando inviável com a nossa moeda. No mais, acredito que como toda ferramenta, é possível melhorar. Sugiro urgentemente ter a a mesma traduzida nativamente para outras línguas, como o português do Brasil, dessa forma facilitaria o seu uso.

Using app

About 1 year

Total reviews

3

Average rating

4.7