All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 26, 2024

great support from Emily, for solving an email issue.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2025

Absolutely amazed by the stellar customer support from Audrey and Toby! Their responses were not only incredibly fast but also exceptionally helpful, guiding me through every step with ease. It's rare to encounter a team that's both this efficient and genuinely caring. Highly recommend their service to anyone looking for top-notch support! #SpeedySupport #HelpfulHeroes

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Super App funktioniert einwandfrei und der Support (Hana) sehr hilfreich und Kompetent!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Hanna is amazing

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

They're the best! Customer support is real and handles things quickly, they'll diagnose & solve your problems faster than a kid can make a scoop of ice cream disappear AND are friendly while doing it. I would rather have my Avada customer service reps as President than any candidate currently running. Liz & Daisy for President 2024

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

The online chat is great and so helpful!! Thank you :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Hallyfe was able to help me figure out how to remove the unnecessary features, and now everything works great! Thanks for the support!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

something wrong with the app it doesnt work but they told me and refund the money all good now

Using app

4 months

Total reviews

10

Average rating

3.8

5 / 5 Share

Feb. 19, 2024

Llevaba tiempo intentando solucionar un problema y no podía resolverlo. Por suerte, Esther me ha ayudado y en cuestión de 5 minutos ya estaba todo correcto

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Avada is an exceptional WordPress theme that offers unparalleled flexibility and functionality. Its intuitive drag-and-drop builder allows for easy customization, making it suitable for both beginners and advanced users. With a vast array of pre-built layouts and elements, creating a unique website design is effortless. Additionally, Avada's extensive documentation and reliable support ensure that any issues are quickly resolved. Overall, Avada is a top choice for anyone looking to build a professional and visually stunning website. Personal Message: Dear Emily, I wanted to extend my heartfelt thanks for recommending Avada to me. Your suggestion has truly transformed my website-building experience. Avada's versatility and user-friendly interface have allowed me to create a website that perfectly reflects my vision. Your guidance and support have been invaluable, and I'm grateful for your assistance every step of the way. Thank you for sharing your expertise and helping me achieve my goals. Warm regards, imran mollah

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

I unfortunately had a serious problem, as fake subscribers from Shopify suddenly invaded my account in Avada. But the team helped me out and the issue is now fixed to my great satisfaction. A special thank you to Liz from Avada service team

Using app

About 2 years

Total reviews

20

Average rating

3.6

4 / 5 Share

Feb. 15, 2024

Nós gostamos da plataforma, o atendimento é muito rápido e sempre estão prontos para ajudar, geralmente a Esther quem nos atende. Nossas considerações é em relação as funcionalidades, que faltam algumas opções e integração com outros app, e o uso de whatsapp com o número próprio, pois usando essa ferramenta o custo no Brasil é de $ 0,11 (cents), ficando inviável com a nossa moeda. No mais, acredito que como toda ferramenta, é possível melhorar. Sugiro urgentemente ter a a mesma traduzida nativamente para outras línguas, como o português do Brasil, dessa forma facilitaria o seu uso.

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 15, 2024

Genial! Emily me ayudó a seleccionar el workflow indicado!

Using app

36 minutes

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 14, 2024

Good App so far, except a bit slow to update sometimes. Thanks to Prakash who help to fix my issue.

Store

MA'AT

Using app

8 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 13, 2024

Lydia was very helpful, patient and was eager and willing to help me resolve my problems. she was so helpful

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2024

Hana was extremely helpful in resolving an issue I was having and also checking that my settings were right. She was very prompt and continued to keep me up to date with the progress so I never felt under the dark. It's not often that you get immediate help and also from a real person! Thank you Hana

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

Thanks to Liz for the quick help, she worked with me amazingly accurately with her expertise. I would also like to recommend her to others

Using app

About 4 hours

Total reviews

19

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

very supportive

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Great app and fantastic customer service

Using app

7 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Using app

About 20 hours

Total reviews

1

Average rating

5.0