All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 13, 2023

So far this app seems to be fantastic along with it's excellent customer service. Hana helped me numerous times with so many of my questions--and so efficiently. She has guided me to fix and accomplish so many things with ease. I highly recommend this app because of the service and help!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Avada has great apps and their customer service is great. Especially Lydia has been really helpful and professional

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Got help from Sunny who fixed my problem in no time with a verry kindly approach. 10/10.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2023

Lýdia muito atenciosa

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

If you have a question, they will help you quickly and professionally. Emily helped me quickly and very well

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

We're just getting started, but I'm already loving it. User-friendly interface and responsive support team

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Great app and support team. Thanks!

Using app

29 days

Total reviews

5

Average rating

5.0

4 / 5 Share

Dec. 3, 2023

Great Customer Service ! Will Use The App Further and give it 5 stars when i have had some time with the App

Using app

About 1 hour

Total reviews

3

Average rating

3.0

5 / 5 Share

Dec. 2, 2023

Great and super fast costumer service from Lydia and Toby. They fixed the minor issues I had and emails are rolling out faster than ever before.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

very satisfied with Jasmine's help, she solved my problem very quickly THX

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

The app is amazing! The customer service is from another planet. They respond super quickly and the tech team does the job immediately. HIGHLY RECOMMEND! 5 STARS

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

super bien

Store

Adalima

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Eine super App von Avada. Die Anwendung ist super einfach und der Kunden Support ist sehr hilfsbereit und kompetent. Hana hat mich in allem super begleitet und sogar noch die Formen Größen der Pop Ups verbessert und eingerichtet. Mega. Vielen lieben Dank !

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Hi, this is my first day using Avada. But the customer service has been great so far. Agent Jasmine helped me and walked me through a portion of the onboarding process I had questions about. She was very helpful and nice and assisted me very quickly. I appreciated that! I give 5 stars for customer service so far. Thank you!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Very helpful team. good app. Recommend it.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

App einfach einzurichten mit simplen und intuitiven Einstellungen. Support ist direkt da und hilft schnell und zuverlässig. Liz vom Support ist überragend und kümmert sich um alle Probleme. Alles läuft einwandfrei.

Store

Wostok

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2023

Hana resolved all my issues and answered my questions properly and fast.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2023

Hana provided great and immediately help to set up my first email campaign! Great app :-)

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2023

Great Customer Services, Thank You Esther, appreciate your support and quick response, very happy to work with Avada, all around i am very satisfied

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

I am writing to express my gratitude for the excellent service I received from your staff, Abby. She was very attentive and helpful when I contacted her for some advice on choosing the best plan for my needs. Abby patiently guided me through the different options and explained the benefits and drawbacks of each one. She also analyzed my usage patterns and preferences and recommended the most suitable plan for me. She was very knowledgeable and professional, and I felt that she genuinely cared about my satisfaction. I am very happy with the plan I chose, thanks to Abby’s guidance. I appreciate her dedication and enthusiasm, and I hope you will recognize her outstanding performance. She is a valuable asset to your company and a great example of customer service excellence.

Using app

About 16 hours

Total reviews

1

Average rating

5.0