Avada Email Marketing

Oct. 4, 2023

It was my first time using this app, and it was easy to navigate, but what stood out for me was the exemplary customer service by Liz! She has helped me with everything. It is the first time I have had such help. I have found the perfect app for my email marketing. Thank you!

Oct. 3, 2023

Bardzo szybka obsługa klienta i pomoc w problemach technicznych. Najlepsza aplikacja do marketingu poprzez maila i sms.

Oct. 3, 2023

thanks abby for helping me <3

April 13, 2024

Another great app by Avada. I've been using this app for a couple of months and have found their support very responsive. Both Hana and Audrey have helped me on a number of occasions. Started out with the free plan and have since moved over to pro. The price is very reasonable. So far so good!

Oct. 2, 2023

Prakash has helped me a lot when I had some errors showing up, the customer service is 100% and the app is amazing to use, it helped me get leads already and hopefully new sales soon!

Oct. 2, 2023

The applications are great, Emily at the help desk is incredible, just write her name in the chat application!

Oct. 2, 2023

Does not work, no support, no refund! I wanted to try a new email marketing tool. At first sight avada looked great. It turned out to be a time consuming mistake. The tool does not work, all my campaigns have an open rate below 3%. With my other tool it was still 40%. The import of contacts I had to do completely alone, because the technical team has never answered several times over days. you can always reach someone in live chat but they can not help. I have tried it for two weeks. the emails are not sent, opening rates extremely low. I cancelled the tool (within 30 days of my first purchase). They advertise a refund within the first 30 days. Submitted the refund request 2/3 weeks ago. they said 3-5 days. I still haven't received a single response from the refund team. once the live chat claimed it was only possible in the first 30 days, which is the case for me. In the end, I have invested several weeks of time and money for a tool that does not work. I have never received a response from the refund. the main thing is to settle the money. I have now waited a really long time for a solution and never write reviews. but if I never come to a solution despite multiple letters then I now at least write my honest experience. Better stay with the big reputable email marketing providers.

Oct. 1, 2023

Love it..easy to use. The support service Hana are really helping and nice. I'm Appreciate it

Oct. 1, 2023

Customer is great :)

Oct. 1, 2023

Emily helped me though a confusing roadblock I experienced.

Oct. 4, 2023

Great Customer Service. Tracy helped me make sure my popups were set up correctly in a timely manner. Abby also later helped me make adjustments to my popups. Service is quick and helpful. Would 100% recommend.

Sept. 30, 2023

Emily was very helpful with my free upgrade to send more emails/month. Fast, effective service. Thank you!

Sept. 30, 2023

Lydia was so kind and helpful to me. Also solved my problem in second.

Sept. 28, 2023

Great app, great customer service, especially Jasmine, professional and patient, thank you so much.

Sept. 28, 2023

Lydia was super helpful and great. 5/5 ty Lydia. Would walk into traffic for her.

Sept. 28, 2023

Inteface fácil de usar e o suporte é rápido e eficiente. Obrigado Lydia pela ajuda!

Sept. 28, 2023

Came across this app by chance and wow - so far it's been amazing. I had it downloaded 10 minutes and got in contact with the support and they've been so helpful. Jasmine and Tony have done an amazing job at answering my questions and diving into the platform for personalised support and assistance. No links to a help guide or FAQ - these guys rolled their sleeves up and got stuck in with me. Can't thank them enough. There's so much in this app to get stuck into. Can't believe there's so much for free.

Sept. 26, 2023

Awesome tool! Awesome support.

Sept. 25, 2023

Amazing and quick support ,Hana was amazing and she helped me to set up the app and the email automated notification with no time at all

Sept. 24, 2023

Everytime I need help with something, I can send a quick chat and get it resolved. Esther helped me tonight and answer and fixed all my issues! Great customer service!