Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,877
chart
#2,570
All reviews
Rating Breakdown
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Sept. 24, 2023
Avada is a great app. I tried 3 before this one was getting actually desperate. I struggled a little at first but Abby was there to help me go through with everything. Thank you so much.
Oct. 13, 2023
STAY AWAY!! Don't lose your time and money. It doesn't work well and on top of that it made me lose money and worse sales. The support is the worst I even seen.
Sept. 23, 2023
i suggest everyone avada app because has integrated several services useful and strongly evoluted and emily is a super assistent too much able ,professional and is able suggesting everyone has a shop shopify ..i suggest everyone avada services thank
Sept. 23, 2023
Esther was very helpful with whatever i wanted and the prompt response was very helpful
Sept. 22, 2023
I recently had the pleasure of working with Abby on a customer service issue, and I was incredibly impressed with her professionalism and dedication to resolving my problem. I was having trouble with my account, and I was getting frustrated because I couldn't figure out how to fix it. I contacted customer service, and Abby was the one who helped me. She was very patient and understanding, and she took the time to explain the problem to me in a way that I could understand. She also worked diligently to find a solution, and she was able to fix my account within minutes.
Sept. 21, 2023
Avada is the great and best service providers for email and sms marketings. And also the assistant Jasmine who helped me with my request ✌
Sept. 20, 2023
Was easy onboarding, when I had questions, Emily in chat support was kind and helpful. Highly Recomend
Sept. 20, 2023
Initially, this looks like a really good alternative to the more established providers like Klaviyo and Omnisend. With a lot of options and good logic for setting up flows. However, in my experience its full of bugs to the point where you dont trust the system at all. So you will find yourself constantly reaching out for support, and although support is fast and available - its mostly useless. Everything gets escalated to the "tech team", and from there nothing really happens and you need to actively push your case everyday only to get the same generic responses. They say you get a dedicated manager on the highest tiered plan - but you dont. To bad. This could have been a really good ESP. Tip to Avada: Get your act together, and focus on quality over quantity. No need for 24h support when they cant help at all. I have a feeling this app will collect a lot of bad reviews to come. Only reason for not giving 1 star is because if it did work it would probably be the best option out there.
Sept. 20, 2023
I had an excellent experience with Avada.io's services. The platform is incredibly user-friendly, making it easy for me to navigate and find the resources I needed. Moreover, I want to extend my heartfelt appreciation to Hana, who provided me with enthusiastic and helpful support throughout my experience. Her dedication and assistance were invaluable and made my journey on Avada.io even more enjoyable. I highly recommend this platform to anyone seeking quality resources and support. Thank you, Hana, and thank you, Avada.io!
Sept. 20, 2023
it helps me a lot so that i can try something new to bring customers back,and customer support Liz gave me several ways to solve my problems, so pleasure about that with her help and patience.
Sept. 20, 2023
We're just getting started with Avada. So far very impressed. Easy to set up and customise. When help is needed Avada chat support is excellent (thank you Liz)
Sept. 20, 2023
Great support so far, first time user and very easy to use. Quick response!
Sept. 19, 2023
Customization Options: The level of customization this app offers is impressive. I've been able to tailor it to my specific needs, and it works like a charm.
Sept. 19, 2023
I reached out to Hana for assistance and was immensely pleased with the promptness of her responses. Within just a minute or two, she was connected and ready to assist. I inquired about setting up a "Buy X Get Y" coupon system, and although they don't currently have that exact feature, Hana was quick to provide alternatives. I appreciated her suggestions but opted for a text-based solution given my current timeline to launch my store. One significant highlight was Hana's generous offer of 12,000 free emails per month, which I found to be an excellent value addition. While the exact solution I was looking for wasn't available, Hana's swift, kind, and proactive assistance made my experience a positive one. I'll be sticking with the current app for now, but it's great to know there are support representatives like Hana to assist when needed.