All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 7, 2023

Started using this app for this time today. Even though it's a very easy app to use (once you know your way around), I struggled a bit to get it fully working. Used the support chat box and Liz helped me through all my issues. Within minutes we had it all working 100%. Thanks so much Liz. So far really glad I used this app and its doing everything I require.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Hana gave me such amazing help with some questions I had regarding setting up emails. Thank you so much!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

New to Avada and i couldn't do some of the Workflow. And all thanks to Liz for helping out with all the things i needed to know. Amazing support.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

best app I ever experienced! Best customer service and best everything ... All the best

Using app

About 1 hour

Total reviews

3

Average rating

2.3

5 / 5 Share

Aug. 30, 2023

I highly recommend the Avada app. We use it for email campaigns and pop-up announcements of promotional offers. I like the interface and the simplicity of working with the app. I'd like to give special thanks to the app's support team. I've never encountered such a responsive support. There wasn't a single question that wasn't resolved on the day of inquiry. Responses take no more than a minute. Special thanks to Hana and Liz. Wishing you success - we are very satisfied and continue to use the app.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Esther was great and the app is really useful. Reccomend for people who aren't great with tech as they have a customer support team!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2023

A very pleasant and quick response from Hana who had assisted me today, She answered all my questions with ease and managed to solve my problem within a few minutes. Thank you once again.

Using app

Over 1 year

Total reviews

16

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Excellent customer service. Lydia was very helpful and solved the issue really quickly.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

App eccezionale! Offre innumerevoli opzioni per creare layout esteticamente piacevoli ed accattivanti. Veloce, facile da usare e intuitiva. Lo staff è molto gentile e disponibile. Ho avuto l'opportunità di essere seguita da Liz per poter risolvere il mio problema e in pochi secondi è riuscita a risolvere tutto! Una persona cordiale, disponibile, veloce ed efficente nel suo lavoro. Sono molto soddisfatta della mia esperienza con Avada!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

So far so good with the app. I'm going to try out the paid version and will update this review as I gain comfort. Customer service has been great so far.

Using app

4 months

Total reviews

8

Average rating

4.6

5 / 5 Share

Jan. 15, 2023

Emily was great ! Provided Simple & effective responses, Avada is easy to use although im still trying to get used to it. Thank you Emily!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

Very simple to use and effective app. Increased our conversations by 15%. And support is amazing especially Esther who was very supportive in answering our queries.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Amazing support from Abby. Helped me right away just like the last time that I asked for help. Thank you so much.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2023

Great, friendly, efficient customer service from Lydia. Thank you very much! Will recommend to others Again great help from Abby! She went above and beyond! Thank you! Hana was so helpful and had my problem fixed in seconds! Thank you!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Great Customer Support , Awesome App AVADA, Quick Response. I was extremely impressed by Hana. She Responded in less than a minute and solved my issue in no time. 10/10.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

Super tool for any organization especially the helpful and super fast customer service agent Sunny and the best technical agent Marcus, Big thanks to you both for your time and perfect solution to my problem

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Best app ever so far. no problems whatsoever i even have their other app installed bc this one works so good. Customer service is always prompt and on point. Love it and will continue using it over any other email marketing app

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Great chat with Abby from the team My first 10 mins using the Avada app and I'm sold. It is easier to use than Klaviyo. Hopefully my customers can view the email when I send it via Avada.

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

This is very good in its work and I must say that their support is very quick and helpful, I was facing issues in activating push-notification but Jasmine from Avada helped me to activate it, she does within 1 to 2 minutes. Thank you

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

I have just downloaded the app today to trial so I can't comment just yet on the functions however I can on the staff member who has been assisting me. Hana from Avada has been amazing and very patient with helping me set all the features and I am excited to see the app in action.

Using app

About 5 hours

Total reviews

1

Average rating

5.0