Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,923
chart
#3,306
All reviews
Rating Breakdown
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Oct. 6, 2023
Jasmine is really responsive to fix my issues using the app. I'm glad for the prompt response and appreciate all the help!
Oct. 5, 2023
Hana was a pleasure to work with. She was very quick to respond and took care of all the edits I needed. She made my experience very worthwhile! Thank you Hana!!!
Oct. 5, 2023
Very good and easy app to use. customer service was very helpful with a small issue that i ran into, kind and frinedly staff
Oct. 4, 2023
I'm enjoying the app, I had a problem at the beginning, which Esther quickly resolved for me, while I had spoken to someone else and hadn't been able to resolve it. Thank you Esther!
Oct. 4, 2023
The support from Esther was excellent, haven't had a chance to use the app yet but so far the support has been pretty good.
Oct. 4, 2023
It was my first time using this app, and it was easy to navigate, but what stood out for me was the exemplary customer service by Liz! She has helped me with everything. It is the first time I have had such help. I have found the perfect app for my email marketing. Thank you!
Oct. 3, 2023
Bardzo szybka obsługa klienta i pomoc w problemach technicznych. Najlepsza aplikacja do marketingu poprzez maila i sms.
April 13, 2024
Another great app by Avada. I've been using this app for a couple of months and have found their support very responsive. Both Hana and Audrey have helped me on a number of occasions. Started out with the free plan and have since moved over to pro. The price is very reasonable. So far so good!
Oct. 2, 2023
Prakash has helped me a lot when I had some errors showing up, the customer service is 100% and the app is amazing to use, it helped me get leads already and hopefully new sales soon!
Oct. 2, 2023
The applications are great, Emily at the help desk is incredible, just write her name in the chat application!
Oct. 2, 2023
Does not work, no support, no refund! I wanted to try a new email marketing tool. At first sight avada looked great. It turned out to be a time consuming mistake. The tool does not work, all my campaigns have an open rate below 3%. With my other tool it was still 40%. The import of contacts I had to do completely alone, because the technical team has never answered several times over days. you can always reach someone in live chat but they can not help. I have tried it for two weeks. the emails are not sent, opening rates extremely low. I cancelled the tool (within 30 days of my first purchase). They advertise a refund within the first 30 days. Submitted the refund request 2/3 weeks ago. they said 3-5 days. I still haven't received a single response from the refund team. once the live chat claimed it was only possible in the first 30 days, which is the case for me. In the end, I have invested several weeks of time and money for a tool that does not work. I have never received a response from the refund. the main thing is to settle the money. I have now waited a really long time for a solution and never write reviews. but if I never come to a solution despite multiple letters then I now at least write my honest experience. Better stay with the big reputable email marketing providers.
Oct. 1, 2023
Love it..easy to use. The support service Hana are really helping and nice. I'm Appreciate it
Oct. 4, 2023
Great Customer Service. Tracy helped me make sure my popups were set up correctly in a timely manner. Abby also later helped me make adjustments to my popups. Service is quick and helpful. Would 100% recommend.
Sept. 30, 2023
Emily was very helpful with my free upgrade to send more emails/month. Fast, effective service. Thank you!
Sept. 28, 2023
Great app, great customer service, especially Jasmine, professional and patient, thank you so much.