Avada Email Marketing

Sept. 28, 2023

Lydia was super helpful and great. 5/5 ty Lydia. Would walk into traffic for her.

Sept. 28, 2023

Inteface fácil de usar e o suporte é rápido e eficiente. Obrigado Lydia pela ajuda!

Sept. 28, 2023

Came across this app by chance and wow - so far it's been amazing. I had it downloaded 10 minutes and got in contact with the support and they've been so helpful. Jasmine and Tony have done an amazing job at answering my questions and diving into the platform for personalised support and assistance. No links to a help guide or FAQ - these guys rolled their sleeves up and got stuck in with me. Can't thank them enough. There's so much in this app to get stuck into. Can't believe there's so much for free.

Sept. 26, 2023

Awesome tool! Awesome support.

Sept. 25, 2023

Amazing and quick support ,Hana was amazing and she helped me to set up the app and the email automated notification with no time at all

Sept. 24, 2023

Everytime I need help with something, I can send a quick chat and get it resolved. Esther helped me tonight and answer and fixed all my issues! Great customer service!

Sept. 24, 2023

Avada is a great app. I tried 3 before this one was getting actually desperate. I struggled a little at first but Abby was there to help me go through with everything. Thank you so much.

Oct. 13, 2023

STAY AWAY!! Don't lose your time and money. It doesn't work well and on top of that it made me lose money and worse sales. The support is the worst I even seen.

Sept. 23, 2023

i suggest everyone avada app because has integrated several services useful and strongly evoluted and emily is a super assistent too much able ,professional and is able suggesting everyone has a shop shopify ..i suggest everyone avada services thank

Sept. 23, 2023

Esther was very helpful with whatever i wanted and the prompt response was very helpful

Sept. 22, 2023

Wooow, a really perfect app for my shop

Sept. 22, 2023

I recently had the pleasure of working with Abby on a customer service issue, and I was incredibly impressed with her professionalism and dedication to resolving my problem. I was having trouble with my account, and I was getting frustrated because I couldn't figure out how to fix it. I contacted customer service, and Abby was the one who helped me. She was very patient and understanding, and she took the time to explain the problem to me in a way that I could understand. She also worked diligently to find a solution, and she was able to fix my account within minutes.

Sept. 22, 2023

Esther is amazing!

Sept. 21, 2023

Avada is the great and best service providers for email and sms marketings. And also the assistant Jasmine who helped me with my request ✌

Sept. 20, 2023

Was easy onboarding, when I had questions, Emily in chat support was kind and helpful. Highly Recomend

Sept. 20, 2023

Initially, this looks like a really good alternative to the more established providers like Klaviyo and Omnisend. With a lot of options and good logic for setting up flows. However, in my experience its full of bugs to the point where you dont trust the system at all. So you will find yourself constantly reaching out for support, and although support is fast and available - its mostly useless. Everything gets escalated to the "tech team", and from there nothing really happens and you need to actively push your case everyday only to get the same generic responses. They say you get a dedicated manager on the highest tiered plan - but you dont. To bad. This could have been a really good ESP. Tip to Avada: Get your act together, and focus on quality over quantity. No need for 24h support when they cant help at all. I have a feeling this app will collect a lot of bad reviews to come. Only reason for not giving 1 star is because if it did work it would probably be the best option out there.

Sept. 20, 2023

I had an excellent experience with Avada.io's services. The platform is incredibly user-friendly, making it easy for me to navigate and find the resources I needed. Moreover, I want to extend my heartfelt appreciation to Hana, who provided me with enthusiastic and helpful support throughout my experience. Her dedication and assistance were invaluable and made my journey on Avada.io even more enjoyable. I highly recommend this platform to anyone seeking quality resources and support. Thank you, Hana, and thank you, Avada.io!

Sept. 20, 2023

Jasmine is very helpful!!!!!

Sept. 20, 2023

Sept. 20, 2023

it helps me a lot so that i can try something new to bring customers back,and customer support Liz gave me several ways to solve my problems, so pleasure about that with her help and patience.