Avada Email Marketing

Dec. 12, 2022

Service was great. Hana was outstanding. Helped me get started and answered all my questions. thank you so much.

Dec. 12, 2022

Great and fast chat support by "Liz" Problem solved. AVA app is easy to use and support is always live!

March 14, 2023

Sunny was amazing, quick and great support from this great person. Hope have you back on track when i need more help. Amazing. :D Thank u so much. :)

Dec. 10, 2022

good service quick response. thanks good service quick response. thanks good service quick response. thanks

Dec. 9, 2022

AVADA absolutely is a great app that I have never found before. It can help you automatically send every kind of email (upsell, refund, shipping or abandoned cart checkout,...). This can save a lot of your time. The supportors are also very nice. Whenever you need someone to assist, they are always there to give you a hand. I have used this app for a long time and i will still do that. Million thanks to AVADA and their supportive teams.

June 6, 2023

I like AVA because: 1. Unlike other similar platforms full of bugs, it just worked. (I tried SMSBump, not recommended) 2. Live support was on point. Liz and Abby from chat was extremely helpful with the initial setup and answering questions. There is an ongoing issue with authentication from Shopify when using the Safari browser, otherwise I have no complaints. Anytime I encountered technical issues, the live support was promptly available to diagnose and fix my issues. They have a habit of escalating technical issues immediately to their tech team and getting it resolved for the customer, which saves me a LOT of headache.

Dec. 5, 2022

Very powerful and rich subscription program, I have been using it all the time, I like it very much! Recommended! It is worth recommending!

Dec. 4, 2022

Hana from customer support is really helpful, the app seems to be working good so far, it has been sending out my abandoned cart emails on time.

Dec. 2, 2022

We are very satisfied with the technical assistance. Abby worked professionally and solved the problem quickly. We recommend.

Nov. 29, 2022

I'm using this app, it's powerful, it's simple to set up, and the customer support is excellent, Abby helped me a lot, thank you very much!

Nov. 28, 2022

Great app for email marketing, find it better than other I have tried. Good free plan, and templates are good

Nov. 27, 2022

I used this app to handle email marketing, the customer service rep , Emily was very effective and worked quickly to resolve my issue,

Nov. 27, 2022

Support is always helpful and on point. Aisha is fantastic! Always providing a resolution and followup when you are even offline.

Nov. 26, 2022

i love this app and the service and support provided by "Hana" is the best she is very clever and good helper thank u

Nov. 25, 2022

Virker som en rigtig fin app med gode funktioner og muligheder. Har ikke brugt den mere end en dag, men det ser ud til at tilbyde alt det, jeg har brug for. Liz fra support gav også god vejledning og var meget rar at snakke med.

Nov. 25, 2022

This app is not bad, significantly since Emily helped me a lot. But the only downside is that the editing function is not very useful, and you need to find customer service to realize it

Nov. 24, 2022

Great help from Prakash in customer service. Very responsive and helpful. Solved my problem without a hitch. Many thanks.

Nov. 23, 2022

Liz, you were great, got straight to the point with several solutions, I hope if I have an issue in the future you can help me again to the same high standard.

Nov. 23, 2022

Juliana was such pleasure to chat with. She's super patient and took her time to explain everything step by step with photos, which helped a whole lot. She was able to answer all of my questions and resolve my issues. If I run into any issues in the future, I would hope to chat with her again.

Jan. 2, 2024

Still waiting a month and can not send sms msgs they keep saying i will notified with 48 hours... getting ridiculous...... now we are in january and still having ridiculous issues just spent 70 dollars for 3/4 of my sms to not be delivered. I am on the hunt for a different provider as of right now. I pay this place 63 dollars a month for nothing plus the sms fees waste of money