Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.8
feedback
914
chart
#8,537
All reviews
Nov. 23, 2022
Easy to use and great technical support, I would recommend to everyone who is looking for email marketing
Nov. 23, 2022
This is an excellent App for Email Marketing. Easy to create different forms, create automated responses. They support it excellent - shout out to Hana for all her help today. Not just Hana, every support contact we have had has been excellent - knowledgeable and helpful.
Nov. 22, 2022
I worked with Liz regarding some email issues and she was super helpful and knowledgeable! Easy to speak with and helped me out with my issue.
Nov. 20, 2022
Good overall service, Liz helped me really well. I have nothing more to say but i have to fill it in
Nov. 19, 2022
I've always loved AVADA. I've used Avada for years now when building websites on WordPress, and Avada is just as convenient and useful on Shopify
Nov. 18, 2022
Jasmine was very helpful she tried to find solutions to help me and appreciate the help. very much.
Nov. 17, 2022
Prakash offered excellent support. The app is simple and fun to use. I would recommend this app to anyone looking to boost their sales.
Nov. 17, 2022
Please stay FAR AWAY from AVA. There are constantly technical issues and their support team cannot help with anything. If I were to describe my experience with AVA it would be far too long, so I'll summarize it with this one sentence: AVA marketing sucks.
Hi John, We're genuinely sorry that you are experiencing this unexpectedness with our app and we would like to apologize for any discomfort this brought you. We want you to know that we're here to assist you. We did send you a follow-up email about this, please kindly check that in your email inbox. I look forward to hearing from you soonest! Best regards, AVADA Support Team
Nov. 16, 2022
Prakash's customer service was great! He answered all my questions and helped me fix my website and pop up forms.
Nov. 15, 2022
Great software. Helped our store a lot! And Ms. Hana was very patient in answering the questions we had! Thanks again!
Nov. 10, 2022
Amazing customer service. i was overwhelmed by how much this app does, but the customer service and tutorials made it easy for me to learn...The pop-ups are perfect for our site. Hana was fantastic to work with.
Nov. 10, 2022
Great App to send Bulk Emails. Customer service agent "Liz" is always very helpful and prompt with her answers.
Nov. 7, 2022
Juliana was a great help. Will mention the first support person didn't help much but Juliana had it fixed straight away
Thank you for your detailed review of our app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us. Sincerely, AVADA Support Team
Jan. 21, 2023
Prakash was truly amazing!!! Helped me to fix things and in general these people are just wonderful. They help the minute you contact them and they will do anything to make you happy. Knowledgeable and courteous and even funny at times. Shopify listen up…..keep these apps and these people. Nothing like their service. So hard to find good people these days. Thank you so much Prakash , you are awesome!! This company is lucky to have you. Abby also is amazing. Honestly everyone there is great.
Using app
3 months
Total reviews
5
Average rating
5.0
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you. All the best, AVADA Support Team
Nov. 7, 2022
I was looking for a pop up form and found this app, and glad that Jasmine walked me through the set up for the pop up forms from beginning till finish! Thanks Jasmine!!
Just wanted to let you know how much your review means to us here at AVADA. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day! Best, AVADA Support Team
Nov. 14, 2022
I love Avada's apps! As I keep using their apps they become easier to navigate. I designed my FAQ page perfectly, just needed them to do a minor change and Jasmine, resolved my issue immediately, like within 5 minutes. She also showed me how to solve an issue with my email newsletter which is a problem that I've been having for months now. Jasmine, guided me and again within a matter of minutes I was able to resolve an issue that seemed unresolvable for several months now. Thanks so much, Avada! I really do appreciate all you guys have done. Update: so I finally have my store theme and homepage looking exactly how I want it to. the most important thing for me was the newsletter section of my store's homepage. I spoke with Hana, not only did she help me with the Newsletter sign up but she also assigned a team of experts to help me get it done because it took me all morning to try and figure it out. They were done in just a mater of minutes. I love the new look of my store and can't thank Hana and the rest of the Avada team for helping me with the new look and feel of my store. thanks so much Hana!
Thanks for sharing your positive review of our app and service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our app. Wish you many advantages in your business! AVADA Support Team
Nov. 4, 2022
Easy to use, and the customer service from Hakeem was top tier. He quickly helped me verify my account so that I could get all of the benefits that come with having AVADA
We’re blown away by your kind words! We’re sure that the whole community would like to hear your detailed review of our app. Thanks again, and have a great day! Best, AVADA Support Team
Dec. 29, 2022
Excellent support from Hana , She was very patient to answer all my queries , Very happy and satisfied with support provided from Hana . Thank you so much .
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to support you. Regards, AVADA Support Team
Nov. 2, 2022
Abby is very professional and reply my question very quick. i recommended this app and i hope this can bring back more sales for my store:)
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you. All the best, AVADA Support Team
Nov. 2, 2022
I used the notification popup by AVADA and it works like charm. It helps collect substential traffics to my landing page. Thank Abby for your quick help too. Always amazing customer support!
Thank you for your detailed review of our app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us. Sincerely, AVADA Support Team