All reviews

Rating Breakdown

  • 5
    95% (1,789 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Aug. 24, 2023

We have tried lots of different Emai/SMS Marketing platforms, and this is the best one so far. Lydia and Tony have been super helpful whenever we experienced some small issues, and overall we're very happy. 10/10!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

thank you Emily for the support fast and useful, i had problem with the integration she helps me in few seconds to fix it

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Avada Email Marketing and SMS is a must have for your Shopify online store. This is a wonderful app. It was hard to set up the template email, and I spend more hours doing that but had no success. One of the Avada team, named Jasmine, helps me a lot to set up the email marketing very quickly. I recommend this app and rate five stars.

Using app

6 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 23, 2023

I absolutely love Avada's apps! From the moment I downloaded the app, I knew I was in for a treat. The user interface is clean, intuitive, and exceptionally user-friendly. But what really sets Avada apart is their top-notch customer service. I had a particular issue that I couldn't resolve myself, and that's when Hana from their support team stepped in. Her assistance was incredibly warm and attentive. Thanks to Hana, my problem was perfectly resolved in no time at all.

Store

ZORNNA

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Love this app. The are very helpful and responsive on the chat which really helps. I am a newbie at this and having the people on the chat to help me has been a lifesaver. Emily was great to work with.

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Très bon, J'apprécie vraiment cette application et aussi le support client. Je recommande cette application

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

I cannot say enough good things about this application and the people that support it. All of the AVADA applications work in harmony and are top notch. Very impressed with this application.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

So far, it has been a great experience and I am looking forward to using all of its features for my marketing needs.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

Prakash was very helpful and understanding with my queries, easy to use and great customer service !

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

Having dealt with the Avada team recently i can confirm they are outstanding and have helped me on my journey to promoting a great store

Using app

14 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Aug. 18, 2023

Support (Sunny) very fast and nice! App overall very recommended, easy to set up and helps a lot!!!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

Customer support is excellent, Emily helped me out with my issue and was very nice to me. The app is working amazing too and it's so easy to customize emails to send to my customers.

Using app

4 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 17, 2023

they spam my email for internal glitched emails every 5-10 minutes for a past 2-3 weeks, i contacting them every day to solve the problem. nobody care, never received any feedback from them. support is useless. asked to provide contact of supervisor, to aware of the problem. guess what nothing. they trashed our corporate email . i can't find any useful email from my customers because, they sent a tousand of email for a past 2 weeks. want to delete this shit and forget . give you 24h

Using app

About 2 months

Total reviews

9

Average rating

3.0

5 / 5 Share

Aug. 17, 2023

Ava Email is easy to operate and allows for automation and email subscription pop-ups. It makes my website more complete. But when I hit a small snag in the design section, Liz was able to solve my problem quickly! Thanks to Liz being able to solve my problem, I was able to design my popup in no time.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

The experience of this application is very good, because every time I encounter difficulties, someone will help me at any time. Special thanks to "Lydia” and ”Tony" for their help, which helped me solve the problem of pop-up windows in the activity bar.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

I'm enjoying the app so far. I did experience a slight issue in being able to see my pop-up banner, but the service representative, Esther was able to help. She was courteous and knowledgeable. Thank you so much!

Using app

10 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Jasmine attended me in an incredible way, helped me and solved my problems and doubts, thanks a lot!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2023

hana was very helpful, customer satisfaction is really good I recommend Avada app to all shopify users

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2023

This app and the company's customer service is amazing! Even though it took 20 minutes to resolve my issue, I was so satisfied with my emails now! Emily helped a lot and I hope you all will be able to experience her warmness!

Store

TecSec

Using app

4 months

Total reviews

7

Average rating

4.6

5 / 5 Share

Aug. 12, 2023

Emily is really kind and active when I was asking about the templates. It is a pity that this app does not support other language. Thank you!

Store

DOOMBI

Using app

About 1 hour

Total reviews

5

Average rating

5.0