Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,923
chart
#3,306
All reviews
Rating Breakdown
Sept. 6, 2023
wow Lydia was amazing ! idk how they do it to get such nice people that doesn't get annoyed at so many dumb questions :)
Sept. 5, 2023
Functionality is good but worst customer service of any app I have installed in 6 years. If you only need basic support via their chat you should be fine but any other issues they ( pretty sure it's just one person behind all these apps actually ) say that they are going to send to their " technical team " and NEVER hear back. Ever. Out of every single ticket. What technical team?!
Sept. 5, 2023
great time and response from Hana. Help me with all my questions. Let see if my store makes the next chapter in sales.
Sept. 6, 2023
A pesar de que Liz es maravillosa, el cartel de bienvenida no se ajusta a los moviles algo imprescindible y despues no se porque quieren acceder todo el tiempo a tu tienda en shopify y que le des acceso a todas las aplicaciones, algo inexplicable, voy a desconectar todas estas apps que de verdad son raras. Ademas es constante no puedo ayudarte si no me das el codigo de colaborador de tu tienda.
Sept. 5, 2023
Hana did help me and did it very good Im exited and had a great experience
Sept. 5, 2023
WOW this support is the worst I even seen, they have a problem with their system but there is no developer that can fix it, I'm waiting over a week and nothing, the app work well but if there is a problem no one is going to take care of it, it's not the first time they has an issue and i waited so many time and got 0 support
Sept. 4, 2023
So far so good. The customer service is 10 out of 10. I think I need more time with it to give it a proper review.
Sept. 4, 2023
Pretty easy to use, thanks to Abby for her kind support. Always nice and very very helpful. I can recommend Avada!
Sept. 4, 2023
Great app, easy to use and Jasmine helped me out a lot, she provided step by step pictures and it was all very clear!
Sept. 4, 2023
Liz is an absolute rockstar when it comes to helping with coding issues on my online store, specifically related to securing the checkout process with badges. I had been struggling with this problem for a while, and Liz not only swiftly identified the issue but also provided an efficient solution.
Sept. 3, 2023
Very helpful and supportive customer supper, hana helped me with my issues and went above and beyond and offered extra help.
Store
My Store
Using app
6 months
Sept. 2, 2023
Emily is an absolute rockstar! I am beyond grateful for her exceptional assistance in setting up my Shopify store and optimizing its speed. Her expertise and dedication were evident from the start, and she went above and beyond to ensure my store was running at lightning-fast speeds. Thanks to Emily's guidance, my customers now enjoy a seamless browsing experience. Her knowledge and problem-solving skills are unparalleled, and her commitment to customer satisfaction is truly commendable. If you're looking for someone to transform your Shopify store and boost its performance, look no further than Emily. She's a true professional who deserves every bit of praise. Five stars all the way!
Sept. 2, 2023
The Support team is great ! I want to express my heartfelt gratitude to Lydia for her exceptional help and support. She resolved my issue promptly.
Sept. 2, 2023
Abby has been an invaluable help in resolving my email sending issue to customers. She displayed impressive expertise and dedication in finding a solution promptly. Her professionalism and knowledge made the entire experience seamless. Thank you, Abby!
Sept. 1, 2023
Excelente ayuda, me resolvio todo lo que le pedi, GRACIAS por el apoyo a MI TIENDA
Aug. 31, 2023
5 STAR AWESOME AVADA.. actually while setting up my store.. i am using avada apps very helpful.. one by one i am setting up one app and install another avada app.. all apps are easy to use.. AVADA support is awesome.. Specially Hana.. She is so polite, intelligent, and fast to resolve all my issues.. THANK YOU SO MUCH AVADA and HANA
Aug. 31, 2023
Ottima app e ottimo servizio clienti. Non sono un programmatore ma Esther è stata perfetta, gentile e fondamentale per il mio progetto. Super consigliato!
Aug. 31, 2023
Fast support from Emiliy, she helped me out choosing a plan, we got a discount . I've not tried the app yet but I hope it works out well.
Aug. 30, 2023
The live chat is really helpful. Emily was assisting me and she was really helpful. She helped me navigate through the app seamlessly.
Aug. 29, 2023
I recently had the pleasure of using the Shopify app AVADA and I must say, it’s a fantastic app! The interface is user-friendly and easy to navigate, making it a breeze to set up and use. One of the standout features of AVADA is their customer support. Hana, in particular, was incredibly helpful in assisting me with any questions or issues I had. Overall, I recommend AVADA to anyone looking for a reliable and efficient Shopify app.