Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.8
feedback
914
chart
#8,537
All reviews
Review RSS Feed
Oct. 31, 2022
Emily really helped me today. Everything I needed she helped with. Really good customer service! Thank you Emily!
It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at AVADA receives your feedback – they’ll be thrilled to hear your kind words. Wish you many advantages in your business! AVADA Support Team
Oct. 27, 2022
App muy necesaria y muy buen servicio técnico. las prestación son muy altas. calidad/precio TOP muy recomendada
Has dejado una sonrisa en los rostros de todo nuestro equipo con tus amables palabras. Muchas gracias por compartir esto con nosotros. Estamos agradecidos de haber tenido la oportunidad de apoyarlo. Mis mejores deseos, Equipo de soporte de AVADA
Oct. 26, 2022
Thanks Jasmine, great solution for email marketing service. Avada is great & must have app for everybody. Thank you for supporting me setup all campaign.
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Jasmine receives the recognition they deserve. Thank you again, have a great day! All the best, AVADA Support Team
Oct. 25, 2022
Amazing and quick customer service!! Jasmine and Gideon helped me almost immediately with several questions and a customization request. I really appreciate the help as I am not an experienced user. Thank you!
We are so happy to hear that you had a great experience with our service. Your review made our day! We hope AVADA will help you build a dream store and get more customers. All the best, AVADA Support Team
Oct. 25, 2022
Great app, supportive team! I like al the options and templates and they will also help you to remove the branding while using the free app!
Your kind words encourage us to continue doing our best to make sure every user's experience is a memorable one. We would love to contribute more to your success. Let us know if you have any questions. Regards, AVADA Support Team
Oct. 25, 2022
Hana was so knowledgeable with my issue and fixed it right away. Excellent customer service! quick to resolve !
We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. Wish you many advantages in your business! AVADA Support Team
Oct. 25, 2022
So far Ava Email is easy to use and makes you look great while doing it. I'm still setting everything up but when I hit a small snag in the design part of my welcome email, I was able to connect with Emily, not in minutes it was seconds. I couldn't believe how quickly she replied. Emily was able to resolve my problem and I was back editing my welcome email in no time. If everything turns out like her support I think this will be a winning email marketing program! I'll edit this in a few months to let you know.
We are so thankful as you’re pleased with the results and that we were able to help. If there’s anything else we can do to help, please let us know. Have a wonderful day! Sincerely, AVADA Support Team
Jan. 12, 2023
Giving Hana 5 stars for helping fix an essential part of my business. Customer service is excellent and very thoughtful and intelligent. I recommend it to any business owner.
Dear Ben from Benjclothing team, We were absolutely overwhelmed to see your review of our app and service! Hope you experience the app more and give further feedback. Have a nice day 😊 All the best, AVADA Support Team
Oct. 22, 2022
LOVED that this app is free to use and that it's pretty comprehensive. We're using it mainly for the pop-up feature and it's really quick and easy to set up. I had a problem with my site at 11:00pm and there seems to be 24/7 support, which is an absolute lifesaver. I was communicating with Jasmine for over 45 minutes and she answered each and every single one of my questions with kindness and efficiency. Would definitely recommend this app!
Dear GetCultureox team, We sincerely appreciate you taking the time to share your experience about service with the community and us. Please get in touch if you need support anytime. All the best, AVADA support team
Oct. 19, 2022
Great app working perfect and great conversions - also quick help and customer service from Juliana today, many thanks,
We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. Wish you many advantages in your business AVADA support team.
Oct. 19, 2022
thank you so much esther for solving my issues and also for acknowledging about how to use the app..
Oct. 18, 2022
I had an issue with the image being blurry and couldn't get it right. I used the support chat and I got a quick response from Juliana who had fix my issue. Thank you Juliana for your help.
Oct. 18, 2022
I really like how avada works with email automation. Great job Hana help me out to do this ! Thank you Hana!
Oct. 15, 2022
My issue was resolved quickly. Jasmine, the customer service agent, and Tony, the developer, were both great! Thanks!! I also was helped by Prakash and he was great too.
Oct. 15, 2022
im still being charged and i uninstalled, i need help with this...........................................
Oct. 14, 2022
Tantissimi template da poter utilizzare. supporto rapido ! Jasmine è stata molto gentile nel risolvere la mia richiesta :)
Oct. 13, 2022
So far so good, looking forward to diving in deeper to see what AVA can do! But seems like its pretty straight forward.
Jan. 11, 2023
This is a great app. Liz in customer service was excellent and walked me through setting everything up on my store. Hannahrosevintageboutique.com
Oct. 10, 2022
Great app, very quick customer service. Hana was fast and helpful with resolving some workflow issues. Overall, this is a cheaper alternative to Klaviyo for a tiny business like me. Love it and highly recommend!
Oct. 9, 2022
I set up the pop-up on shopify and noticed there was a teaser at the top left hand corner. I did not know where to go to remove it and contacted Ava live chat. Emily was really helpful and walked me through the steps to remove it. I also deleted the app cos after enabling the pop-up, there was a message on Shopify interface to say the app does not have customisable features, so i thought there was no way to remove the teaser and enable the pop-up using other triggers in the free version. She was a lifesaver! An area of improvement on the interface. It would have been helpful to somehow let the user know on the "Forms" landing page that the image was clickable and that you needed to click on it to get to the customisable features.