All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 18, 2023

Emily was absolutely great to work with. She helped me create an automation email for my customers to leave a review. She was very patient with me and helped out a great deal. Thanks Emily!

Using app

13 days

Total reviews

3

Average rating

3.3

5 / 5 Share

April 18, 2023

Great customer service! very thorough and professional, i highly recommend this app to anyone that's serious about retargeting through email marketing

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

wow.. what a super profesional team you have. thank you Liz for all your help with my email marketing pop ups.. it looks great .. thank you so much

Store

luvitea

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

Easy to us, and very user-friendly, highly recommended app, customer service is epic super fast and understanding.

Store

Nexteco

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 17, 2023

Very good support, I had the pleasure to be assistedby Esther, a human ( not robot) ;)

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Aisha did a great job assisting me while having an issue with verification of my account. So far its good

Using app

37 minutes

Total reviews

15

Average rating

4.6

5 / 5 Share

April 17, 2023

Got on to chat and spoke to Jasmine within a few seconds, who was very helpful and sorted out my problem within a few seconds. Amazing, very good so far and great app so far. Thank you Jasmine xxx

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2023

The support team is super helpful. I've had a great experience working with both Liz and Jasmine. They quickly help with any concerns or questions that may come up when using the app

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2023

I recently started using the Avada email marketing Shopify plugin for my website, and I must say that their customer service is top-notch. Hana, one of their representatives, helped me get rid of an extra popup on my site in no time, and she even took the time to explain it to me. The service and support they provide are exceptional, and I am confident that I will continue using their services for a long time to come. If you're looking for a reliable and efficient email marketing plugin for your Shopify store, I highly recommend giving Avada a try. Their team is dedicated to ensuring their customers' success, and they truly go above and beyond to make sure you're satisfied with their service. Five stars all the way!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Esther é uma ser profissional, é mais do que fazer bem, trabalha com amor e dedicação, tenho muita dificuldade de entender inglês e configuração, ela me passou confiança e profissionalismo. Ficou hora comigo me ajudando, e do outro lado da tela sentir que ela está no lugar certo. Obrigada Esther e obrigada Avada por ter uma profissional neste estilo.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

April 15, 2023

Esther was great at answering my questions. And so far I am enjoying this app, it has so many marketing features, I'm sure this will help my sales tremendously

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2023

Love the pop up I created using this app. Prakash was super helpful! I was having some trouble and he was quick to assit.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

2 / 5 Share

April 17, 2023

I tried to take it for a test spin before committing to a paid plan. Tried twice and both times it wouldn't send. Customer service explained the issue, but it's just not a good fit for me and I feel like it needs some improvement. Prakash and Juliana are great though and very pleasant to chat with.

Using app

4 days

Total reviews

1

Average rating

2.0

5 / 5 Share

April 12, 2023

Great Support, Liz is being amazing, always helpful. I recommend 100% I will try the app now, thank you

Using app

4 months

Total reviews

5

Average rating

5.0

4 / 5 Share

April 10, 2023

Just getting started with the platform. So far, it seems user-friendly and Esther quickly responded and help with any questions I had.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 10, 2023

I have some of Avada's apps already and find them very useful. I needed some clarification on how to use the Email marketing app and got a clear explanation from Liz. Great support, quick answers and very knowledgeable. Thanks very much Liz!

Using app

12 days

Total reviews

8

Average rating

5.0

5 / 5 Share

April 10, 2023

Great app it has all the tools I need to get my store to the next level also the customer service by Liz was great.

Using app

20 days

Total reviews

2

Average rating

5.0

4 / 5 Share

April 9, 2023

Quick response for help. No wait times. Jasmine who help me was very quick and i got the information and guidance i needed.

Using app

35 minutes

Total reviews

4

Average rating

4.5

5 / 5 Share

April 9, 2023

I have just starting using this app as i am new with it and i had little difficulties , but the staff from Avada, Jasmine gave me a great support and helped me with everything I was needed , thank you Jasmine for your great job, you are really a value for the team AVADA

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2023

Easy to understand and very clear. Also, a problem of mine was solved, relatively quickly. Can recommend it in any case

Using app

24 days

Total reviews

32

Average rating

5.0