All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 1, 2023

Esther has been agreat help and helped me upgrade to 12000 mails/day. Would tottaly recommend getting this app.

Store

Vintage

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

April 30, 2023

Good App, you can do all email marketing staff in one place and the support team is awesome and get prompt response

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2023

I downloaded the app and had several questions. I reached out and Liz was very helpful in walking me through the process and answering all of my questions. The ease of using their app and the great customer service is why I would highly recommend them!

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 30, 2023

Liz has been amazing and resolved my issue swiftly and with no issue, thank them a lot. my time with the customer support has ben perfect and way better than other competitors

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 28, 2023

Jasmine was the person that helped me. She was very nice, professional, and had answers to every question I had!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2023

Excellent customer service. Very fast to help, and good value for money too. Would recommend. Thank you very much

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2023

The App is very usefull to get back lost costumer or even to win new ones. I Recommend this app Also if you need support I hope you will get Lydia, such a nice and helpful lady!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2023

I am new to Avada, but so far the app is great!. Its simple to use and the fact there is 24/7 support is the best part. Today I was assisted by Prakash. He was very kind, friendly, efficient support help. He addressed all my questions swiftly and efficiently. I am looking forward to working with Avada and the wonderful support team. I am very satisfied.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2023

So far, Avada has been really intuitive to use compared to klaviyo. Support has been super helpful as well! I'm looking forward to see how this app compares overall when it comes to delivery for SMS.

Using app

2 months

Total reviews

10

Average rating

4.6

5 / 5 Share

April 24, 2023

Easy to use software for setting up automations and email collection. Great support team as well that is very responsive. Great help from Abby thanks!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2023

The app works well, and support is very responsive. If you are lucky enough to get Hana as your support agent, all your problems will be solved in a quick and friendly way.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

Great app to use on your store makes it look like a full blown A-1 business I've felt 100% better ever since I installed the email marketing app on my store im so pleased with Avada and there customer service is top . Sunny was wonderful in helping me as well as the rest of them any time I reach out for help!!!

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2023

Customer service is great! Hana has been wonderful. Im still working to create my automations and forms, so Im not sure how they will perform, but so far things are going well. Im hoping that I can be with Avada for the long haul. Thank you for all of your help!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 21, 2023

This app works very good and their service is just amazing. I just want to thank specially Jasmine from Avada who had helped me. She is awesome. Thank you

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2023

Lydias help was great. She is awesome. thank you verymuch fpr the help................................

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2023

I like Esther's enthusiastic help, but I encountered another customer service attitude that was very poor. I don't like it. Overall, this app has a lot of functions. I'm considering whether to buy its service, and I'm still trying it

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Una ottima app facile da usare e l'assistenza. Ho avuto bisogno di assistenza e chi mi ha seguito è stato molto veloce e chiao nella spiegazione.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

April 19, 2023

From start to finish Esther went above and beyond by providing me with the right information and walking me through the set-up of Avada on Shopify to successfully adding the correct pop-up coupon to even helping me figure out something on my shopify store. Thank you.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2023

Prakash was excellent, answered my chat so quick, and dealt with my issue easily and with lots of screenshots, to guide me along. I really like this app, it is A LOT easier to use and navigate, than the last (3 or 4) email marketing apps I have utilized. Don't hesitate to try it out, the customer service, price and app are excellent.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

Hana helped me she is the best! Very good app i will be using it forever. It's Good when there is someone who can help us!

Store

Fitness

Using app

5 days

Total reviews

12

Average rating

5.0