All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

April 7, 2023

Great App. Sign Up Form looks perfect on my store. I had a small technical issue but thanks to Juliana it was fixed immediately. She provided a great customer service, was very helpful and efficient.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 7, 2023

Needed some assistance setting up a pop up and subscribtion email, Esther helped with every question i had by sending step by step screenshots. amazing help.

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 7, 2023

Great Support from team to help with enable popup on shopify store very good app for promotional popups

Using app

19 minutes

Total reviews

2

Average rating

4.0

5 / 5 Share

May 4, 2023

I recently tried out Avada's email marketing & SMS services, and I was blown away by the results. Not only did my campaigns have higher open and click-through rates than ever before, but the platform was incredibly user-friendly and easy to use. I also had the pleasure of working with Jasmine from Avada's customer support team, who went above and beyond to help me get started and answer any questions I had. Her knowledge and expertise made all the difference in my experience, and I highly recommend Avada's services to anyone looking to up their marketing game

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2023

Really nice app with very useful features. Also customer service is very helpful. I'd recommend it.

Store

EMERELI

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 6, 2023

Only started using this app today, but I use other Avada apps already and it has been great. Great service and support and great value for what I need it for. Esther helped me today with an issue requiring support and she was onto it immediately. Thanks Esther!

Using app

About 8 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

April 5, 2023

Hana provided outstanding customer service she really made the process seamless by providing great service and being patient with me as a new user. So very thankful for the opportunity to work with an amazing support team that values the overall customer experience. Thank you Hana!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

Jasmine helped me very quickly and efficiently. .

Store

Deldea

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2023

Thank's juliana for your help and for your time, i really apreciate this app and i use it. Thank's Avada apps !

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 3, 2023

I absolutely recommend avada! Great products to streamline your business and get you off on the right foot. The Chat feature is my favorite feature, having someone like Juliana who was amazing by the way, to guide you and answer questions is PRICELESS!!!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2023

Fantastic app especially with this kind of support Liz helped me a lot thanks a lot.with her pleasant support everything was resolved very very quickly.

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2023

Really great application, customer service just amazing and always useful, especially big thanks to ABBY ! I fully recommend it :)

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2023

Super travaille et à l'écoute. J e recommande fortement. Très bon service client et très bonne application. Merci à Jasmine

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2023

It is with great pleasure that I would like to share my positive experience with Hana's support team. Hana is a professional in her field and provides prompt and quality support to her clients. I contacted technical support and Hana answered me quickly and professionally. She was always ready to answer all my questions and help solve any problem I had.

Store

Rolaxio

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

perfect friend. thanks lot. thank you so much. perfect friend. thanks lot. thank you so much. perfect friend. thanks lot. thank you so much.

Using app

About 23 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

March 29, 2023

Not used the app/service for long, but both times I have contacted the online chat, I had a response within seconds and an answer to my questions. Thanks for the great service so far.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2023

10/10 Great Experience with Avada. Great Support from A-Z amazing email templates. Especially Jasmine is an amazing support person

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2023

Thank you Hana for your excellent service! You helped me so efficiently. I really rate Avada and am considering cancelling other apps and moving as much to Avada under one roof.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2023

it was great. Very quick response. Polite customer service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2023

great support. they answer all questions you have. Recomended. It could have better interaction with klaviyo

Using app

7 months

Total reviews

2

Average rating

5.0