All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 24, 2022

A very pleasant and quick response from Abby who had assisted me today, She answered all my questions with ease and managed to solve my problem within a few minutes. Thank you once again Abby! - Michael

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2022

I asked for help and Emily assisted me greatly. Quick response and great customer service! I higly recommend it

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 23, 2022

I can guarantee this is the best service I have seen so much app customer service. I asked many questions, and Esther could give me a correct response within 2-3 minutes. A Good customer email and SMS servicer in Shopify.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

I would recommend Avada integration with shopify Any day!! Brilliant integration with Shopify/reporting/analytics/templates and a superb hands on customer support which can help instantly. Jasmine from customer support helped me to run my Abandoned cart workflow like a breeze...She was super helpful and responsive...It makes a huge difference to a customer like me!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2023

Me atendio Abby , muy atenta muy buena persona y muy eficaz.................................................

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

I'm so glad I switched to this app! It's much better than others out here! Liz was super helpful and made sure that we had everything setup correctly. We didn't receive that from other apps we attempted to use! Avada is the way to go if you've been looking for a service like this!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

Avada gives a top-notch customer service experience! Hana was quick in responding and had all the answers to my questions. With an outstanding app, great assistance like this makes Avada unbeatable - I'm absolutely thrilled with what they provide!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Not only does the app work really well, but the support is also really good. Hana in particular was very helpful. Can’t thank you enough!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

I needed assist with a popup and scheduling forms. The representative Abby was very knowledgeable and helpful. She explained the steps needed to assist me. She also attached links for me to later view. Awesome Job Abby!!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Esther is a great support agent , always ready and willing to help and solve , i had a great experience with this app

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2022

Llevo muy poquito usándolo, pero quiero decir que su atenión al cliente es de 10. Me atendió Abby y no puedo estar más agradecida!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

The customer service has been incredible with this app. Prakash, Lydia and Ester have been especially helpful. Whenever I use the live chat there is always someone there to help me right away and they're always happy to help solve any issue and help me navigate through the site.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Prakash did a great job at helping with my subscription form issues! Any other issues he has informed the tech team with speed and efficiency.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Great experience with AVA. Very complete app with a lot of features. I especially appreciated the incredible customer support. Liz in particular helped me and replied accurately to any questions I had within a few seconds. Would recommend.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Customer service from Emily was amazingly quick! She managed to solve my issue within minutes. Amazing. Thank you Emily!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

AVA it's a great app easy to use. Their customer service is oustanding too, Hana was very helpful and friendly in assiting my queries!

Store

Leykos

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Contacting support was easy and I got a response right away. Esther was very patient with me and found solutions to all of my issues. I really appreciate her efficiency and because of how helpful she was, I highly recommend this app!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Prakash was able to help me find the issue on my site and this app is now working very well! The support is excellent

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Hakeem and all the support staff and very knowledgeable and responsive. The APP has been great and just what we needed to take our store to the next level in sales and marketing. I highly recommend it.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Just set this up but so far so good and Jasmine was very helpful! We will see how it goes for future marketing needs!

Using app

3 months

Total reviews

1

Average rating

5.0