All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Dec. 15, 2022

Ottima app assistenza sempre disponibile anche per cose più pratiche ringrazio liz che mi ha aiutato molto.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Fantastic customer service! App works for everything I need. much better than other email pop up aps.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Tolle app mit allen Funktionen, die man braucht und haben sollte. Dazu gibt es einen schnellem und gutem Support!

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Liz was so helpful with all queries I had! Couldn't recommend AVA anymore! Thank you Liz for the support :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

I had some issues with my subscription plan. The so-called trial reminder also pops up on me even I have the pro plan. I chatted with Abby and she solved it for me in a very quick and professional manner.

Store

Hear+Hi

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Thank you jasmin Mam You are soo kind and solved my problem very easily u r great.also she is very kalm and good in nature.

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 13, 2022

Parfait pour toues les automatisations email marketing. J'ai particulièrement apprécié le support et en particulier Emily qui m'a aidé à résoudre plusieurs problèmes

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Great support! Abby was exceptionally supportive and talked with me for over an hour to resolve some stuff - highly recommend. Thanks Abby! :)

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

This app is cheeper than other Email/SMS marketing Apps. Although there are lots of problem and bugs on it, the customer service are relly nice.

Store

JSMIX

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Hana was very quick and kind to help me out. Avada's services are of stellar quality. Never lets me down.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

Service was great. Hana was outstanding. Helped me get started and answered all my questions. thank you so much.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

Great and fast chat support by "Liz" Problem solved. AVA app is easy to use and support is always live!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2023

Sunny was amazing, quick and great support from this great person. Hope have you back on track when i need more help. Amazing. :D Thank u so much. :)

Using app

10 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 11, 2022

Esther Thank you for your help , great app and customer service , once again Eshter thank you for helping me ..

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2022

good service quick response. thanks good service quick response. thanks good service quick response. thanks

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2022

Customer service is very nice, app also works good! I am very happy to send my customers now sms text to increase sales.

Using app

About 22 hours

Total reviews

4

Average rating

4.3

4 / 5 Share

Dec. 10, 2022

Hana from the live support was very helpful. Sorted out the needs in a minute. Great app & customer support.

Store

Laxus

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 10, 2022

Buen Soporte . .

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 9, 2022

AVADA absolutely is a great app that I have never found before. It can help you automatically send every kind of email (upsell, refund, shipping or abandoned cart checkout,...). This can save a lot of your time. The supportors are also very nice. Whenever you need someone to assist, they are always there to give you a hand. I have used this app for a long time and i will still do that. Million thanks to AVADA and their supportive teams.

Using app

9 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Dec. 9, 2022

I had trouble connecting my Shopify account to AVADA, but Emily worked with me until we figured out a solution! Very pleased with her customer service!

Store

Monoria

Using app

6 months

Total reviews

2

Average rating

4.5