All reviews

Rating Breakdown

  • 5
    95% (1,789 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 6, 2022

Hakeem was great, he helped me with my verification process. This app is very useful for small business owners.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to support you. Regards, AVADA Support Team

5 / 5 Share

Nov. 5, 2022

O aplicativo me auxiliou imensamente, acredito que continuará contribuindo para a minha evolução enquanto ''amador'' do negócio. Gostaria de enaltecer o serviço de excelência da profissional, Abby e os parabenizar pelo conjuntos de agentes compondo o recurso de instrutures.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Seus comentários foram compartilhados com toda a nossa equipe da AVADA. Quando ouvimos clientes felizes como você, espalhamos positividade por aí! melhor, Equipe de Suporte AVADA

5 / 5 Share

Nov. 4, 2022

Easy to use, and the customer service from Hakeem was top tier. He quickly helped me verify my account so that I could get all of the benefits that come with having AVADA

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

We’re blown away by your kind words! We’re sure that the whole community would like to hear your detailed review of our app. Thanks again, and have a great day! Best, AVADA Support Team

5 / 5 Share

Dec. 29, 2022

Excellent support from Hana , She was very patient to answer all my queries , Very happy and satisfied with support provided from Hana . Thank you so much .

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to support you. Regards, AVADA Support Team

5 / 5 Share

Nov. 3, 2022

This app is wonderful especially when you find some great assistants like Emily, she's undoubtedly the nicest assistant I ever met

Store

YoPety

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your positive review of our app and service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our app. Wish you many advantages in your business! AVADA Support Team

5 / 5 Share

Nov. 2, 2022

Great support experience, very professional and Prakash reply on time. I was having trouble navigating the app and he showed me how to use it properly

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Just wanted to let you know how much your review means to us here at AVADA. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day! Best, AVADA Support Team

5 / 5 Share

Nov. 2, 2022

Abby is very professional and reply my question very quick. i recommended this app and i hope this can bring back more sales for my store:)

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you. All the best, AVADA Support Team

5 / 5 Share

Nov. 2, 2022

I used the notification popup by AVADA and it works like charm. It helps collect substential traffics to my landing page. Thank Abby for your quick help too. Always amazing customer support!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your detailed review of our app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us. Sincerely, AVADA Support Team

5 / 5 Share

Nov. 1, 2022

Prakash was very helpful and assisted me well. I was having trouble navigating the app and he showed me how to use it.

Store

SILÖAH

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We sincerely appreciate you taking the time to share with us your experience at AVADA. On behalf of our entire team, thank you for allowing us to support you. All the best, AVADA Support Team

5 / 5 Share

Oct. 31, 2022

Emily really helped me today. Everything I needed she helped with. Really good customer service! Thank you Emily!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at AVADA receives your feedback – they’ll be thrilled to hear your kind words. Wish you many advantages in your business! AVADA Support Team

5 / 5 Share

Oct. 29, 2022

I am a client of avada and have had a great experience with the company. I have used the product for 4 months and have had no issues or problems. The customer service is on point. I have also had a great experience using the product. I have had a few issues with the product and avada was quick and helpful in getting me fixed. I would recommend avada to anyone looking to upgrade to a more reliable and user friendly product

Using app

5 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your time here. We look forward to the next time we’re able to assist you again. Have a wonderful day! Best, AVADA Support Team

5 / 5 Share

Oct. 28, 2022

I've used Avada for many months now for email marketing and pop-up subscriptions. I absolutely love it! Avada makes email automation seamless. Their email and pop-up templates look fantastic. Any time I need help with something, someone is ALWAYS readily available via chat to help me. Truly impeccable customer service. Esther just helped me solve a problem extremely quickly and efficiently, and I couldn't be more grateful! Thank you Esther and Avada.io!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at AVADA. We sincerely thank you for taking the time to share your thoughts with us. All the best, AVADA Support Team

5 / 5 Share

Oct. 28, 2022

Excellent Support. .................................................................................

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread positivity around! Best, AVADA Support Team

5 / 5 Share

Oct. 27, 2022

App muy necesaria y muy buen servicio técnico. las prestación son muy altas. calidad/precio TOP muy recomendada

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Has dejado una sonrisa en los rostros de todo nuestro equipo con tus amables palabras. Muchas gracias por compartir esto con nosotros. Estamos agradecidos de haber tenido la oportunidad de apoyarlo. Mis mejores deseos, Equipo de soporte de AVADA

5 / 5 Share

Oct. 26, 2022

Thanks Jasmine, great solution for email marketing service. Avada is great & must have app for everybody. Thank you for supporting me setup all campaign.

Using app

9 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Jasmine receives the recognition they deserve. Thank you again, have a great day! All the best, AVADA Support Team

5 / 5 Share

Oct. 25, 2022

Toller Kundendienst Mir wird hier immer schnell geholfen wenn man Hilfe braucht, Vielen Dank an Liz

Store

cryolix

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Vielen Dank für Ihr Feedback zu unserer App und unserem Service! Ihr Feedback wird hier von jedem Teammitglied geschätzt und das gibt uns die Motivation, uns kontinuierlich zu verbessern. Alles Gute, AVADA-Support-Team

5 / 5 Share

Oct. 25, 2022

Amazing and quick customer service!! Jasmine and Gideon helped me almost immediately with several questions and a customization request. I really appreciate the help as I am not an experienced user. Thank you!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy to hear that you had a great experience with our service. Your review made our day! We hope AVADA will help you build a dream store and get more customers. All the best, AVADA Support Team

5 / 5 Share

Oct. 25, 2022

Great app, supportive team! I like al the options and templates and they will also help you to remove the branding while using the free app!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Your kind words encourage us to continue doing our best to make sure every user's experience is a memorable one. We would love to contribute more to your success. Let us know if you have any questions. Regards, AVADA Support Team

5 / 5 Share

Oct. 25, 2022

Hana was so knowledgeable with my issue and fixed it right away. Excellent customer service! quick to resolve !

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. Wish you many advantages in your business! AVADA Support Team

5 / 5 Share

Oct. 25, 2022

So far Ava Email is easy to use and makes you look great while doing it. I'm still setting everything up but when I hit a small snag in the design part of my welcome email, I was able to connect with Emily, not in minutes it was seconds. I couldn't believe how quickly she replied. Emily was able to resolve my problem and I was back editing my welcome email in no time. If everything turns out like her support I think this will be a winning email marketing program! I'll edit this in a few months to let you know.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so thankful as you’re pleased with the results and that we were able to help. If there’s anything else we can do to help, please let us know. Have a wonderful day! Sincerely, AVADA Support Team