Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,923
chart
#3,311
All reviews
Rating Breakdown
Review RSS Feed
Nov. 10, 2022
Amazing customer service. i was overwhelmed by how much this app does, but the customer service and tutorials made it easy for me to learn...The pop-ups are perfect for our site. Hana was fantastic to work with.
Nov. 15, 2022
Thank you so much for everything 'Emily' . You helped me a lot with parts I didn't understand and you did a really good job :)
Nov. 10, 2022
Great App to send Bulk Emails. Customer service agent "Liz" is always very helpful and prompt with her answers.
Nov. 9, 2022
Outstanding service, i was having issues understanding a few things but Hana helped me figure it all out within minutes. Always nice to know that what ever issue you have when working with a new app that you'll have someone to help you work it all out.
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your time here. We look forward to the next time we’re able to assist you again. Have a wonderful day! Best, AVADA Support Team
Jan. 3, 2023
Great Customer service, the agents are always there to support you. I have a few questions regarding the pay plan. Thanks a lot Sunny!
It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at AVADA receives your feedback – they’ll be thrilled to hear your kind words. Wish you many advantages in your business! AVADA Support Team
Nov. 8, 2022
Emily was prompt and helpful in answering all questions, and even provided screenshots in text to guide me to a quick answer. Thank you!
We sincerely appreciate you taking the time to share with us your experience at AVADA. On behalf of our entire team, thank you for allowing us to support you. All the best, AVADA Support Team
Nov. 7, 2022
Juliana was a great help. Will mention the first support person didn't help much but Juliana had it fixed straight away
Thank you for your detailed review of our app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us. Sincerely, AVADA Support Team
Jan. 21, 2023
Prakash was truly amazing!!! Helped me to fix things and in general these people are just wonderful. They help the minute you contact them and they will do anything to make you happy. Knowledgeable and courteous and even funny at times. Shopify listen up…..keep these apps and these people. Nothing like their service. So hard to find good people these days. Thank you so much Prakash , you are awesome!! This company is lucky to have you. Abby also is amazing. Honestly everyone there is great.
Using app
3 months
Total reviews
5
Average rating
5.0
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you. All the best, AVADA Support Team
Nov. 7, 2022
I was looking for a pop up form and found this app, and glad that Jasmine walked me through the set up for the pop up forms from beginning till finish! Thanks Jasmine!!
Just wanted to let you know how much your review means to us here at AVADA. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day! Best, AVADA Support Team
Nov. 14, 2022
I love Avada's apps! As I keep using their apps they become easier to navigate. I designed my FAQ page perfectly, just needed them to do a minor change and Jasmine, resolved my issue immediately, like within 5 minutes. She also showed me how to solve an issue with my email newsletter which is a problem that I've been having for months now. Jasmine, guided me and again within a matter of minutes I was able to resolve an issue that seemed unresolvable for several months now. Thanks so much, Avada! I really do appreciate all you guys have done. Update: so I finally have my store theme and homepage looking exactly how I want it to. the most important thing for me was the newsletter section of my store's homepage. I spoke with Hana, not only did she help me with the Newsletter sign up but she also assigned a team of experts to help me get it done because it took me all morning to try and figure it out. They were done in just a mater of minutes. I love the new look of my store and can't thank Hana and the rest of the Avada team for helping me with the new look and feel of my store. thanks so much Hana!
Thanks for sharing your positive review of our app and service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our app. Wish you many advantages in your business! AVADA Support Team
Nov. 6, 2022
Hakeem was great, he helped me with my verification process. This app is very useful for small business owners.
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to support you. Regards, AVADA Support Team
Nov. 5, 2022
O aplicativo me auxiliou imensamente, acredito que continuará contribuindo para a minha evolução enquanto ''amador'' do negócio. Gostaria de enaltecer o serviço de excelência da profissional, Abby e os parabenizar pelo conjuntos de agentes compondo o recurso de instrutures.
Seus comentários foram compartilhados com toda a nossa equipe da AVADA. Quando ouvimos clientes felizes como você, espalhamos positividade por aí! melhor, Equipe de Suporte AVADA
Nov. 4, 2022
Easy to use, and the customer service from Hakeem was top tier. He quickly helped me verify my account so that I could get all of the benefits that come with having AVADA
We’re blown away by your kind words! We’re sure that the whole community would like to hear your detailed review of our app. Thanks again, and have a great day! Best, AVADA Support Team
Dec. 29, 2022
Excellent support from Hana , She was very patient to answer all my queries , Very happy and satisfied with support provided from Hana . Thank you so much .
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to support you. Regards, AVADA Support Team
Nov. 3, 2022
This app is wonderful especially when you find some great assistants like Emily, she's undoubtedly the nicest assistant I ever met
Thanks for sharing your positive review of our app and service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our app. Wish you many advantages in your business! AVADA Support Team
Nov. 2, 2022
Great support experience, very professional and Prakash reply on time. I was having trouble navigating the app and he showed me how to use it properly
Just wanted to let you know how much your review means to us here at AVADA. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day! Best, AVADA Support Team
Nov. 2, 2022
Abby is very professional and reply my question very quick. i recommended this app and i hope this can bring back more sales for my store:)
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you. All the best, AVADA Support Team
Nov. 2, 2022
I used the notification popup by AVADA and it works like charm. It helps collect substential traffics to my landing page. Thank Abby for your quick help too. Always amazing customer support!
Thank you for your detailed review of our app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us. Sincerely, AVADA Support Team
Nov. 1, 2022
Prakash was very helpful and assisted me well. I was having trouble navigating the app and he showed me how to use it.
We sincerely appreciate you taking the time to share with us your experience at AVADA. On behalf of our entire team, thank you for allowing us to support you. All the best, AVADA Support Team
Oct. 31, 2022
Emily really helped me today. Everything I needed she helped with. Really good customer service! Thank you Emily!
It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at AVADA receives your feedback – they’ll be thrilled to hear your kind words. Wish you many advantages in your business! AVADA Support Team