Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,923
chart
#3,311
All reviews
Rating Breakdown
Review RSS Feed
Oct. 29, 2022
I am a client of avada and have had a great experience with the company. I have used the product for 4 months and have had no issues or problems. The customer service is on point. I have also had a great experience using the product. I have had a few issues with the product and avada was quick and helpful in getting me fixed. I would recommend avada to anyone looking to upgrade to a more reliable and user friendly product
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your time here. We look forward to the next time we’re able to assist you again. Have a wonderful day! Best, AVADA Support Team
Oct. 28, 2022
I've used Avada for many months now for email marketing and pop-up subscriptions. I absolutely love it! Avada makes email automation seamless. Their email and pop-up templates look fantastic. Any time I need help with something, someone is ALWAYS readily available via chat to help me. Truly impeccable customer service. Esther just helped me solve a problem extremely quickly and efficiently, and I couldn't be more grateful! Thank you Esther and Avada.io!
It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at AVADA. We sincerely thank you for taking the time to share your thoughts with us. All the best, AVADA Support Team
Oct. 28, 2022
Excellent Support. .................................................................................
Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread positivity around! Best, AVADA Support Team
Oct. 27, 2022
App muy necesaria y muy buen servicio técnico. las prestación son muy altas. calidad/precio TOP muy recomendada
Has dejado una sonrisa en los rostros de todo nuestro equipo con tus amables palabras. Muchas gracias por compartir esto con nosotros. Estamos agradecidos de haber tenido la oportunidad de apoyarlo. Mis mejores deseos, Equipo de soporte de AVADA
Oct. 26, 2022
Thanks Jasmine, great solution for email marketing service. Avada is great & must have app for everybody. Thank you for supporting me setup all campaign.
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Jasmine receives the recognition they deserve. Thank you again, have a great day! All the best, AVADA Support Team
Oct. 25, 2022
Toller Kundendienst Mir wird hier immer schnell geholfen wenn man Hilfe braucht, Vielen Dank an Liz
Vielen Dank für Ihr Feedback zu unserer App und unserem Service! Ihr Feedback wird hier von jedem Teammitglied geschätzt und das gibt uns die Motivation, uns kontinuierlich zu verbessern. Alles Gute, AVADA-Support-Team
Oct. 25, 2022
Amazing and quick customer service!! Jasmine and Gideon helped me almost immediately with several questions and a customization request. I really appreciate the help as I am not an experienced user. Thank you!
We are so happy to hear that you had a great experience with our service. Your review made our day! We hope AVADA will help you build a dream store and get more customers. All the best, AVADA Support Team
Oct. 25, 2022
Great app, supportive team! I like al the options and templates and they will also help you to remove the branding while using the free app!
Your kind words encourage us to continue doing our best to make sure every user's experience is a memorable one. We would love to contribute more to your success. Let us know if you have any questions. Regards, AVADA Support Team
Oct. 25, 2022
Hana was so knowledgeable with my issue and fixed it right away. Excellent customer service! quick to resolve !
We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. Wish you many advantages in your business! AVADA Support Team
Oct. 25, 2022
So far Ava Email is easy to use and makes you look great while doing it. I'm still setting everything up but when I hit a small snag in the design part of my welcome email, I was able to connect with Emily, not in minutes it was seconds. I couldn't believe how quickly she replied. Emily was able to resolve my problem and I was back editing my welcome email in no time. If everything turns out like her support I think this will be a winning email marketing program! I'll edit this in a few months to let you know.
We are so thankful as you’re pleased with the results and that we were able to help. If there’s anything else we can do to help, please let us know. Have a wonderful day! Sincerely, AVADA Support Team
Oct. 24, 2022
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Thank you so much for your review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Best, AVADA Support Team
Oct. 24, 2022
Amazing support service (Hana was really nice and helpful, 5-star service), but the web is a little messy. Also, there are great templates to use for your emails.
We were absolutely overwhelmed to see your review of our app and service! We hope you experience the app more and give further feedback. Have a nice day 😊 All the best, AVADA support team
Jan. 12, 2023
Giving Hana 5 stars for helping fix an essential part of my business. Customer service is excellent and very thoughtful and intelligent. I recommend it to any business owner.
Dear Ben from Benjclothing team, We were absolutely overwhelmed to see your review of our app and service! Hope you experience the app more and give further feedback. Have a nice day 😊 All the best, AVADA Support Team
Oct. 22, 2022
LOVED that this app is free to use and that it's pretty comprehensive. We're using it mainly for the pop-up feature and it's really quick and easy to set up. I had a problem with my site at 11:00pm and there seems to be 24/7 support, which is an absolute lifesaver. I was communicating with Jasmine for over 45 minutes and she answered each and every single one of my questions with kindness and efficiency. Would definitely recommend this app!
Dear GetCultureox team, We sincerely appreciate you taking the time to share your experience about service with the community and us. Please get in touch if you need support anytime. All the best, AVADA support team
Oct. 22, 2022
Esther has helped me loads during this onboarding process. Would definitely recommend this app to others
Thank you so much for your review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Best regards, AVADA support team
Oct. 20, 2022
I received support today in order to verify my account with Prakash and it went wonderfully. I was having issues with the regular chat so I switched to FB messenger and we got reconnected in minutes! Awesome quick & helpful support from this guy and would highly recommend it. Thanks again!
We are so thankful as you’re pleased with the results and that we were able to help. If there’s anything else we can do to help, please let us know. Have a wonderful day! Sincerely, AVADA support team
Oct. 19, 2022
Great app working perfect and great conversions - also quick help and customer service from Juliana today, many thanks,
We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. Wish you many advantages in your business AVADA support team.
Oct. 19, 2022
thank you so much esther for solving my issues and also for acknowledging about how to use the app..
Oct. 18, 2022
I had an issue with the image being blurry and couldn't get it right. I used the support chat and I got a quick response from Juliana who had fix my issue. Thank you Juliana for your help.
Oct. 18, 2022
Most everything I attempted to do during installation and configuration resulted in a Support intervention and subsequent escalation. In one instance, learned that my store was "magento" version so this Avada feature (inserting dynamic images in email template) won't work. Yet selecting the widget somehow remains a selectable option. Too many "delete cache & cookie" responses from support meaning that F/E devs have done a terribad job of cache management on the client side resulting in a lot of data-presentation issues. Example: information displayed on your dashboard is not current or accurate compared to what Avada Support is seeing at that same time. Sorry/Not-Sorry but had to move on to a new product evaluation.