All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Oct. 18, 2022

Great customer support is very important to businesses these days. Clear all my doubts with patience. Thanks Jasmine

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

I like it a lot, it's very useful. You will not regret this choice.Very simple setup to help you increase your store's sales

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

I really like how avada works with email automation. Great job Hana help me out to do this ! Thank you Hana!

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

App is great! Emily helped me with an issue I had and she was able to figure it out and fix it for me. Great customer service and easy app to use.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2022

Really easy to understand with simple overview & good features. Customer support helped alot, can recommend!

Store

Osvoa

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2022

My issue was resolved quickly. Jasmine, the customer service agent, and Tony, the developer, were both great! Thanks!! I also was helped by Prakash and he was great too.

Using app

8 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 15, 2022

im still being charged and i uninstalled, i need help with this...........................................

Using app

About 2 months

Total reviews

23

Average rating

4.3

5 / 5 Share

Oct. 14, 2022

Tantissimi template da poter utilizzare. supporto rapido ! Jasmine è stata molto gentile nel risolvere la mia richiesta :)

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

So far so good, looking forward to diving in deeper to see what AVA can do! But seems like its pretty straight forward.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

It's a good software, but it's a little difficult to get started. thank to Hana provide help for me .

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

Hana was very helpful and professional. Showed me how to change certain settings and did it very quickly! Thanks again, Hana!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

This is a great app. Liz in customer service was excellent and walked me through setting everything up on my store. Hannahrosevintageboutique.com

Using app

Over 1 year

Total reviews

13

Average rating

3.9

5 / 5 Share

Oct. 10, 2022

Great app, very quick customer service. Hana was fast and helpful with resolving some workflow issues. Overall, this is a cheaper alternative to Klaviyo for a tiny business like me. Love it and highly recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2022

fast and devoted customer service,Aisha was realky kind..............................................................

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 9, 2022

I set up the pop-up on shopify and noticed there was a teaser at the top left hand corner. I did not know where to go to remove it and contacted Ava live chat. Emily was really helpful and walked me through the steps to remove it. I also deleted the app cos after enabling the pop-up, there was a message on Shopify interface to say the app does not have customisable features, so i thought there was no way to remove the teaser and enable the pop-up using other triggers in the free version. She was a lifesaver! An area of improvement on the interface. It would have been helpful to somehow let the user know on the "Forms" landing page that the image was clickable and that you needed to click on it to get to the customisable features.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

Alltid blixtsnabb och grym support vilket är nyckeln till att kunna göra skräddarsydda bra kampanjer. Tack till Esther som gick in i koden för att hjälpa oss!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

Une application gratuite et vraiment pratique et géniale. Et surtout merci beaucoup à Hana pour son aide.

Store

lynoky

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

Super App. Der Support von Abby ist professionell und Spitzenklasse. Auf jeden Fall eine Empfehlung wert.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

Amazing help by Hana! Perfect support and polite, she helped me with all my needs for my clothing brand

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

The app is the best and chat support is so quick! Hana replied and helped me so quickly! had an awesome experience with chat support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0