All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 23, 2021

AVADA makes great apps! I subscribed to this app and it worth. Their support is also helpful and fast respond. Recommended to all Shopify users!

Store

EN-JI

Using app

16 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 19, 2021

I am surprised by support service in this app! It was a real help, - quick and friendly! Thanks, Daisy! I use this app with pleasure so far.

Store

KOHEI

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We can’t thank you enough for the kind words about our app and service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to serving you better in the future! Best wishes, Daisy

5 / 5 Share

April 18, 2021

Great app for marketing using email i love it ......................................................

Using app

About 13 hours

Total reviews

19

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your kind words with us. It means the world to us and to our entire team! Please feel free to drop a message whenever you need our support. We look forward to serving you again soon! Daisy

5 / 5 Share

April 14, 2021

Great service. UX is good, there are sometimes that can miss or not find things but given the price it is awesome. In addition, the staff are incredibly helpful and will always help you to resolve your issues.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback on our app and support team. I would love to follow up with you on Livechat so that we can understand more about some issues you faced to sort it out as soon as possible. We really appreciate your true feedbacks and that's the best motivation for AVADA team. Wish you all the best, Rainy

5 / 5 Share

April 4, 2021

Brilliant app, and excellent customer service! The app is easy to use and has helped me to drive sales and collect emails for email marketing would definitely recommend to others

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thank you so much for sharing your feedback with the community and us. We’re here to help you anytime. All the best, Jasmine from AVADA

5 / 5 Share

March 12, 2021

I needed help verifying some things jasmine did a wonderful job. She took her time she didn't get frustrated with me at all that's what you call great customer service .

Using app

About 1 month

Total reviews

8

Average rating

4.0

Developer Reply

Thank you very much for taking your time to leave this review, Joanne! I am so happy that I was able to help you. If you ever need any further assistance, please don't hesitate to get back in touch. All the best, Jasmine from AVADA

5 / 5 Share

March 5, 2021

Big thanks especially to Rainy for the support. Support system is very fast and helpful. The application is very easy to use.

Store

aishas

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for spending time leaving your review. I am so happy to assist you in using AVADA Email Marketing and hope you can take bét advantages from our app. Should you need further assistance in the future, feel free to contact our team via Livechat or [email protected] Wish you all the best, Rainy from AVADA

5 / 5 Share

Feb. 18, 2021

The customer service really did a great job! Patient and detailed,it's a nice apps, we really enjoy it!

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your review. We are always happy to support you. Your words are our best motivation to keep up our work. I wish you all the best! Jasmine from AVADA

5 / 5 Share

Jan. 4, 2021

I would give this app a good rating for their customer service! I am using this app to automate welcome email and newsletter subscription pop-up (available for free). Not sure how is the performance & what happens once I reach my contacts limit for the free plan yet but so far so good. I've had some problems creating the email and the agent on live chat (Jasmine) is super helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Dear Karyan, Thank you so much for your generous review. We will always try our best to keep on improving our services. Whenever you need any help, please feel free to let us know. On the occasion of New Year, wishing you happiness and luck. Jasmine from AVADA

5 / 5 Share

Dec. 16, 2020

I just started using this app but one thing I must say, that their support is great and this is one of the most important things when you get stuck. Thanks, Rainy for educating me for Avada email functionality.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

thank you for your feedback, it is our best gift to keep all the hard work and make the app better. If you need further support, feel free to reach us anytime. Wish you all the best, Rainy from AVADA

5 / 5 Share

Dec. 7, 2020

It helped a lot actually. I really like it popup. And the team have solved many problems of mine. Great app!

Store

klokick

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, which motivates our work a lot. If you need any assistance, please feel free to contact us. We are always willing to assist you! All the best, Jasmine

1 / 5 Share

Aug. 17, 2023

Hi after using it we needed to export ours 1885 contacts, Avada forced us to get their pay plan to get our own contact. This is simply a robbery. Please dont dowload this app they will rob your email contacts We also wrote an email to the shopify team to delete their app from the shopify appstore.

Using app

Over 2 years

Total reviews

6

Average rating

4.7

Developer Reply

Thank you so much for a generous review of your experience with AVADA Email Marketing. Your feedback means a lot to us! Don't hesitate to drop messages in the Live chat if you need help. Have a nice day! Jasmine

5 / 5 Share

Oct. 23, 2020

Very good customer support and many functions to improve marketing. They help us a lot to improve our marketing.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, Kemal! I am so happy to support you and hope my suggestions for your email marketing will help your shop get more sales! Best regards, Rainy

5 / 5 Share

Sept. 28, 2020

Great app and customer service, easy and intuitive to use and syncs very efficiently with Shopify. And Free. Cannot ask for more!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Marco for the review. It's our pleasure to support you and your words are our best motivation. Please don't hesitate to contact our team anytime you need support. All the best, Rainy from AVADA

5 / 5 Share

Sept. 14, 2020

Great app and team, fast reply! *When I told them I wanna send email with my own address, there's a little issue. In a minute, they tell me they are going to update the sender in this month, it's more than I expected, very good! Recommended!!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review. We are excited to keep updating new features for the app and hope you will love it. Please feel free to contact us anytime you need our support! Best regards, Rainy