All reviews

Rating Breakdown

  • 5
    93% (3,906 ratings)
  • 4
    3% (116 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (10 ratings)
  • 1
    2% (64 ratings)

Reviews with Text

  • 97% (3,994)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2026

very helpful team and site speedup was good and the futures are also nice

Store

Hozard

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

it was very helpful to work with avada, I have found and solve many issues very fast and speed of my mobile version have changed from 6 into 2.9 seconds. Amazing! Kevin the assistant was very attentive and helpful.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

The service was excellent, and the response time was quick.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Thank you so much for the support! A special thanks to Ricky for being incredibly responsive and genuinely helpful. I’ve never received this level of guidance and assistance from a website app before.

Store

ethnik

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Great support experience. Christian provided the best support me really well and was quick, professional, and helpful throughout. The app works smoothly and the support team makes a big difference. Highly recommend!

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Son magisimos te resuelven los problemas en un pispas

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

I'm so impressed with this app and their amazing team! I previously hired an seo team to help me, and yet there was still so much I needed to do to improve my seo score. I am not a tech-y person, yet Ricky and the entire customer service team on the app were SO HELPFUL in guiding me through everything,/ I have over 23,000 images in my store, and with one click of a button, I was able to optimize them all. They also walked me through website schema, optimizing images, and so many other things. Ricky was there for me in real time on the chat, talking me through it, and even took time to write me an email with step-by-step instructions. Incredible. Viola was there too. Any time I needed support, someone was on the chat with me right away. I love this app and am so glad I chose this one above the others.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Maison and Ricky were super helpful with my questions and fixing flagged issues quickly. Much appreciated!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Great app! Penelope helped me with everything 24/7!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

The service is fast and the customer service explains things clearly and concisely

Store

Aimall

Using app

Over 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 27, 2026

Great app and the support is great. Thank you Ricky I appreciate your help.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

J'adore cette application, le support est super réactif et mon référencement est bien meilleur, par contre meme si beaucoup de choses sont automatisées, il faut y passer du temps :) mais merci !

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

El servicio de soporte me ayudo muchisimo a mi me atendio Tobias y fue de gran ayuda

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Abosolutely AMAZING. The support is out of this world, Nim helped me so much, everything i needed was done quick and even at 4am she helped me with every problem that i had. Beautiful people, beautiful app. Thank you Nim :)

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Great support , Christian is the best , was very patient and helped me late at night !

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Thank you

Store

CARRYX

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

The app is fantastic, and the service is very attentive.

Store

HSIA

Using app

10 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Jan. 25, 2026

I am very new to the e-commerce world, and it has been a steep learning curve. I am still learning the ins and outs of this app, but whenever I run into an issue, the customer service is very prompt and helpful!

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 25, 2026

Super expérience avec Tiana ultra réactive et pleine de bon conseils ! Merci beaucoup

Using app

About 2 hours

Total reviews

5

Average rating

5.0