All reviews

Rating Breakdown

  • 5
    95% (7,268 ratings)
  • 4
    3% (248 ratings)
  • 3
    0% (28 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (90 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 9, 2024

Thanks Tiana, for quickly resolving my question.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the feedback! We’re happy Tiana could resolve your question quickly. We’re here to help anytime!

5 / 5 Share

Nov. 8, 2024

Suport is very good, thanks atendent Lydia.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We’re thrilled Lydia could assist you. Don’t hesitate to contact us if you need further help!

5 / 5 Share

Nov. 8, 2024

Merci Penelope pour ton aide et ta patience . Excellent service. merci encore

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Merci beaucoup pour vos aimables mots ! Penelope est ravie d’avoir pu vous aider. Nous restons à votre disposition !

5 / 5 Share

Nov. 8, 2024

I'm truly grateful to Ricky for being so patient and kind with me. Thank you for all the support!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the lovely feedback! We’re so glad Ricky could assist you with patience and care. Reach out anytime!

5 / 5 Share

Nov. 8, 2024

great and quick help from technical support

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re glad our technical support team could assist you quickly.

5 / 5 Share

Nov. 8, 2024

So far I love this app. It helped me improve my seo and I love it.

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re thrilled the app is helping you improve your SEO. Let us know if you need any further assistance!

5 / 5 Share

Nov. 8, 2024

Penelope and Toby are amazing support team members! App is great too

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words! We’re so glad Penelope and Toby could help you. We’re here anytime you need us!

5 / 5 Share

Nov. 7, 2024

The customer service is superb, particularly the agent I spoke to, Tiana. I've used the live chat function for many Spotify apps over the past few weeks and none of the agents were as helpful and fast with their replies as Tiana. I truly appreciate their customer service!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re delighted to hear that Tiana made a difference in your experience. We’re always here to provide quick and helpful support!

5 / 5 Share

Nov. 7, 2024

Super!!! Was welcomed very politely and effectively buy tiana .

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We’re pleased to hear that Tiana provided you with a warm and effective welcome. Reach out anytime for further assistance!

5 / 5 Share

Nov. 7, 2024

This app is excellent if you’re looking to offer a high-quality business experience. Besides your product, you also need SEO and site speed optimization, and Avada can help with that. They respond quickly in the chat, are always helpful, very friendly, and patient. I had the pleasure of speaking with Lydia, who resolved my issues and provided helpful information within minutes. Highly recommended!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the detailed review and recommendation! We’re so happy Lydia could assist you and that you’re finding value in the app’s features. We’re here whenever you need us!

5 / 5 Share

Nov. 7, 2024

Lydia helped me a lot with my SEO and guided me through everything. Amazing service ! Glad I found them.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We’re thrilled that Lydia could guide you with your SEO. We're here anytime you need us!

5 / 5 Share

Nov. 7, 2024

I use the app in my 4 shops and am very satisfied. The support is great. Many thanks to Christian and technician Max who always helps me.

Using app

About 11 hours

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback! It’s wonderful to hear that Christian and Max have been able to assist you across your shops. Thank you for being a valued user!

5 / 5 Share

Nov. 7, 2024

Very good

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re glad you’re enjoying the app. Reach out anytime for further support!

5 / 5 Share

Nov. 9, 2024

There is a lot on here, and I am not sure what many of the features mean. However, someone is always on hand to answer any question at any time and guide me in the right direction. Thank you for what you do.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the lovely feedback! We’re always here to guide you through the features and answer any questions. We’re glad we could help!

5 / 5 Share

Nov. 7, 2024

Great app, had a small issue, was fixed in minutes! Must have! :)

Store

FOIR

Using app

10 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you! We’re so pleased our team could quickly resolve the issue for you. Enjoy using the app, and let us know if you need anything else!

5 / 5 Share

Nov. 7, 2024

customer support on point! Penelope helped me with every issue as if it was her own. thank you for the support

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We’re so glad Penelope could assist you with such dedication. We’re always here whenever you need support!

5 / 5 Share

Nov. 7, 2024

Really perfect

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We’re delighted you find our service perfect. Don’t hesitate to reach out if you need anything!

5 / 5 Share

Nov. 7, 2024

The best customer service there is hands down! Always quick responses and handle all issues quickly!

Using app

About 4 years

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for the amazing review! We’re thrilled to be able to provide quick and effective support. We’re here to help anytime!

5 / 5 Share

Nov. 6, 2024

This app is fantastic! It offers numerous features that significantly enhance website SEO. I’ve had a wonderful experience with the Avada team—they’ve been incredibly helpful. Whenever I reached out, they promptly resolved all of my issues. The customer service is top-notch, backed by a knowledgeable technical team. Thank you all for your dedication and hard work!

Using app

27 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your kind words, Marwa Jewels! We're thrilled to hear that you're enjoying the features and that our team could assist you so effectively. We’re here for you anytime!

5 / 5 Share

Nov. 6, 2024

This app is great! Within minutes I found out what SEO settings needed improvement. The support team is top-tier. I got stuck and Ricky a member of the support team was very patient and helpful. I'm new to the app and everything dealing with SEO. I have a greater confidence since working with Ricky.

Store

iEsteem

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the fantastic review, iEsteem! We’re delighted that Ricky and the team could help you so well. Welcome to Avada – we're excited to be a part of your SEO journey!