All reviews

Rating Breakdown

  • 5
    95% (7,321 ratings)
  • 4
    3% (249 ratings)
  • 3
    0% (28 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (92 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 18, 2024

Good support!

Store

Zenest

Using app

About 7 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 18, 2024

Great tool for insight and responsive support staff!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Love the customer service support. They help fixing the issues right away.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Nim was very quick to respond. Very professional. Amazing communication with a highly talented, skilled, and invaluable person. I cannot thank NIM and Avada enough. Keep up the great work!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We’re delighted that Nim provided such professional and quick support. Your kind words mean a lot to us—feel free to reach out anytime.

5 / 5 Share

Nov. 17, 2024

Kevin helped me a lot! Thank you for your attention and explanations.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re so glad Kevin could help you with his attention and clear explanations. Let us know if you need any further assistance!

5 / 5 Share

Nov. 17, 2024

Good fast support, easy to implement and maintain

Store

NUALAT

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We’re happy to hear you found the support fast and the app easy to implement. We’re here whenever you need us!

5 / 5 Share

Nov. 17, 2024

Great help! many problems solved with pleasure. Thanks to Mia and technician Toby!!!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank! We’re thrilled Mia and Toby could solve your problems with ease. Don’t hesitate to reach out anytime!

5 / 5 Share

Nov. 17, 2024

Best SEO and speed optimization app in Shopify.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review! We’re so glad you find our app the best for SEO and speed optimization on Shopify!

5 / 5 Share

Nov. 17, 2024

Good and very prompt technical assistance from the from the Avada team. Thank you Tiana

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re happy Tiana and the team could provide you with prompt technical support. Reach out anytime!

5 / 5 Share

Nov. 17, 2024

Thank you Evada and thank you Christian for her great support

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re glad Christian could assist you. Let us know if you need further help!

5 / 5 Share

Nov. 16, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

Penelope IS VERY FAST AND HELPFUL, THANK YOU

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback! We’re thrilled that Penelope could assist you quickly and efficiently. We’re here whenever you need support!

5 / 5 Share

Nov. 16, 2024

great assistants in the app. I worked with Penelope, she is really great!

Store

Clorbad

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re glad Penelope provided great assistance. Don’t hesitate to reach out if you need help again!

5 / 5 Share

Nov. 16, 2024

Great Support, specially with Ricky !!

Store

biscuit

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback! We’re delighted that Ricky could provide great support. Feel free to reach out anytime!

5 / 5 Share

Nov. 16, 2024

Super support von Ricky und Max!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank! We’re glad Ricky and Max could help you. Don’t hesitate to reach out again!

5 / 5 Share

Nov. 15, 2024

Was facing some issues & Lang was amazing & he fixed it then and there!

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We’re thrilled Lang could fix the issue promptly. Let us know if you need further assistance!

5 / 5 Share

Nov. 15, 2024

ممتاز التعامل مع ريكي تعامله طيب جدجد

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

شكراً جزيلاً على كلماتك الطيبة! نحن سعداء بأن ريكي قد ساعدك بطريقة مميزة.

5 / 5 Share

Nov. 15, 2024

Great app, very complete with an agile and efficient support!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We’re glad you find the app complete and our support agile and efficient. We’re here to help anytime!

5 / 5 Share

Nov. 15, 2024

Phenomenal

Store

Vuneti

Using app

About 9 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you! We’re thrilled to hear your experience was phenomenal. Let us know if you need anything!

5 / 5 Share

Nov. 15, 2024

Lydia from the support team has been great at guiding me through steps to improve my SEO.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re so glad Lydia could guide you in improving your SEO. Don’t hesitate to reach out for further help!