All reviews

Rating Breakdown

  • 5
    95% (7,322 ratings)
  • 4
    3% (249 ratings)
  • 3
    0% (28 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (92 ratings)
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5 / 5 Share

Nov. 15, 2024

Lydia from the support team has been great at guiding me through steps to improve my SEO.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re so glad Lydia could guide you in improving your SEO. Don’t hesitate to reach out for further help!

5 / 5 Share

Nov. 15, 2024

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Tiana is so sweet!Avada has been a game-changer for my shops, and a big part of that is thanks to Ricky! The customer service is truly amazing – Tiana is always so friendly and quick to respond, making sure that all my stores run smoothly. No matter the issue, Tiana goes above and beyond to help out, ensuring a seamless experience every time.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re delighted that Ricky and Tiana could help make a big difference for your shops. We’re always here to ensure everything runs smoothly!

5 / 5 Share

Nov. 14, 2024

Tiana took time out of her day to help me get some issues sorted... A good 30 minutes of her help and thank you Avada and Tiana!!! Wonderful service

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We’re so glad Tiana could take the time to assist you. We’re here anytime you need help!

5 / 5 Share

Nov. 14, 2024

Customer assistance was very responsive and helpful. Pamela quickly assessed some of my SEO issues, and gave me helpful and pertinent information.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback! We’re thrilled Pamela could assist you promptly with helpful information. Don’t hesitate to reach out if you need anything else!

5 / 5 Share

Nov. 14, 2024

Amazing SEO App with Excellent Support! The interface is so user-friendly, making it easy to navigate through a ton of powerful features. From optimizing images, broken links to boosting site speed, it covers everything I need for my store's SEO. But the best part is the support team.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the amazing review! We’re glad you’re enjoying the app’s features and finding the support team so helpful. We’re here whenever you need assistance!

5 / 5 Share

Nov. 14, 2024

toby and christian very good.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We’re delighted Toby and Christian could provide you with great support. Reach out anytime!

5 / 5 Share

Nov. 14, 2024

I've tried multiple apps and Avada is the app that offers by far the most options and for by far the best price. What's even better than the app itself is the support. Christian answered all my questions constructively and quickly and the whole session was super productive. I recommend Avada to everyone.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the recommendation! We’re glad Christian could provide quick and productive assistance. We’re always here to help!

5 / 5 Share

Nov. 14, 2024

This app is really helpful in screening basic issues and solving it specially their team is very supportive if you are new to the business, I am really happy with the support they have provided me specially (CSR) Tiana. Looking forward for working with them in long term.

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re happy to hear that Tiana and the team were able to support you. We look forward to working with you in the long term!

5 / 5 Share

Nov. 14, 2024

Avada SEO Speed Image Optimize - A Game Changer for Site Performance Having used Avada SEO Speed for the past year, I can confidently say it's been a valuable asset to my website. The plugin consistently delivers on its promise to optimize performance, particularly with image compression and SEO improvements. Over the year, I’ve noticed steady enhancements in page load times and smoother navigation, which has positively impacted user experience and engagement. The image optimization feature, in particular, stands out. It compresses images effectively, reducing load times without sacrificing visual quality. Plus, the lazy-loading functionality keeps heavy images from slowing down my pages, making the entire browsing experience faster and more fluid. In terms of SEO, Avada SEO Speed has automated a lot of the on-page optimization work. Its capabilities for meta tags, alt text, and other SEO-friendly features have boosted my rankings noticeably over time. The interface is user-friendly, making it easy to adjust settings as my needs change. Overall, after a year of continuous use, I’d highly recommend Avada SEO Speed to anyone looking for a reliable way to maintain site performance and SEO. It’s been a worthwhile investment that has genuinely improved my site’s efficiency and search visibility.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the detailed review and recommendation! We’re thrilled to hear how Avada SEO Speed has enhanced your site’s performance and user experience over the past year. We’re here to support you anytime!

1 / 5 Share

Nov. 13, 2024

I used to use the app when it was free and it helped me with redirects and image optimization, but then at the end of last month it started charging and my rankings started to go down. I uninstalled it thinking it was for something else and my rankings started to go up a bit, but since I still needed an app for redirects and meta tags and titles, I went back to the program by paying for their app. Now I agreed to use their paid version, I optimized through their app to make the page faster and my rankings have dropped to 20th when I was always at the top. Don't fall for this app - The worst thing is that every time you write to them and they can't solve something, it's just a coincidence that their turn has ended and it's been like this for 3 days.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hello Elizabeth, Thank you for your feedback and for taking the time to share your experience. We’re truly sorry to hear about the challenges you've encountered. We understand your concern about the impact on rankings and want to reassure you that our app's goal is to support your SEO and site performance. We’d like to clarify a few points to address your concerns: 1. From our analysis, the ranking drop began before you subscribed to the paid version or used the Speed Up feature. However, we acknowledge how frustrating it must feel to experience such changes and are happy to assist with further investigation into potential causes. 2. About uninstalling and reinstalling the app: We understand that rankings seemed to improve slightly after uninstalling the app, but typically, changes in rankings are influenced by other factors and cannot be directly attributed to the uninstall action within such a short time frame. 3. Your experience with support: We also sincerely regret any delays in addressing your concerns during our support shift transitions. Our team is committed to ensuring you receive seamless assistance moving forward, and I personally will handle your case to avoid any gaps in communication. We’d love to help analyze the ranking issue further, even if you decide not to continue using our app. We believe resolving this matter is important for your business, and we’d love the opportunity to continue supporting you. Please don’t hesitate to reply to my message via WhatsApp or email so we can work together to find a solution. Best regards, Esther Avada Customer Success Lead

5 / 5 Share

Nov. 13, 2024

Christian was really helpful

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We’re glad Christian was able to help. Reach out anytime you need support!

5 / 5 Share

Nov. 13, 2024

El servicio de penelope es increible, me ha ayudado en todo lo que le he preguntado. La mejor app para SEO y el mejor servicio.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Gracias por tus amables palabras! Nos alegra saber que Penélope ha podido ayudarte y que valoras nuestro servicio. ¡Estamos aquí para ayudarte siempre!

5 / 5 Share

Nov. 13, 2024

Excellent app support! The team is responsive, knowledgeable, and always ready to assist with any issues or questions. Fast resolutions and a seamless experience make using the app even more enjoyable! thank you Lang.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing feedback! We’re thrilled that Lang and the team could make your experience smooth and enjoyable. Reach out anytime you need assistance!

5 / 5 Share

Nov. 13, 2024

Nice

Using app

7 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We’re glad you had a positive experience with the app!

5 / 5 Share

Nov. 13, 2024

Gostei muito do suporte da Lydia, ela é excelente!

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Muito obrigado pelo seu feedback! Estamos felizes que Lydia pôde ajudar e que você teve uma ótima experiência. Estamos à disposição!

5 / 5 Share

Nov. 12, 2024

Supporter Mia helps me well, good app

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad Mia was able to help. Let us know if you need anything else!

5 / 5 Share

Nov. 12, 2024

top hulp en snelle reactie van penelope

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Dank je wel! We’re delighted Penelope could provide you with quick and helpful support. Feel free to reach out anytime!

5 / 5 Share

Nov. 12, 2024

Ricky was really helpful and advised me how to get things sorted out. I would recommend this app.

Using app

23 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the recommendation! We’re pleased that Ricky could help you get things sorted. We’re here anytime you need us!

5 / 5 Share

Nov. 12, 2024

I started using the app today and I really liked how easy it was. Penélope helped me with some questions about improving my website's performance! I hardly recommend it!

Store

Mirol

Using app

About 23 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the feedback! We’re happy Penélope could assist with improving your website’s performance. We’re here for you!