All reviews

Rating Breakdown

  • 5
    95% (4,212 ratings)
  • 4
    3% (123 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (74 ratings)

Reviews with Text

  • 97% (4,301)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 29, 2025

Ich setze die AVADA‑App auf dropsaver.com ein und hatte kürzlich eine Frage zum H1‑Tag. Das Support‑Team, insbesondere Hana und Toby, hat schnell und freundlich reagiert und das Problem zügig gelöst. So konnte ich direkt mit der Optimierung meiner Seite weitermachen. Mit der App und dem Support bin ich insgesamt sehr zufrieden und kann AVADA guten Gewissens empfehlen.

Using app

11 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 18, 2024

Very bad. A lot of autonomous operations were performed after installation, but without the consent of the shop owner, and after uninstallation it was necessary to check all their possible effects and remove them. It's like a virus.

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your feedback. We’re sorry to hear that your experience with our app didn’t meet your expectations, and we’d like to address the concerns you’ve raised for the benefit of other potential users. 1. Regarding changes made without consent: When installing our app, you were prompted to grant permission to edit specific sections of your store, and the installation proceeded only after you provided consent. Here's a screenshot for a better illustration: https://prnt.sc/KcQYp07e2swz These changes are essential for the app’s functionality and follow Shopify's strict guidelines. The app’s processes were approved by Shopify before the app was published on their platform, ensuring that we fully comply with Shopify’s policies. More importantly, at Avada, your store's security is of utmost importance to us. Please be assured that we take all necessary precautions to ensure that your store's data and information are safe and secure. Our team strictly adheres to the confidentiality of our customers' information and will not make any changes to your store without your approval. 2. Residual components after uninstallation: This situation is common with any app that integrates with a Shopify store by adding components. Once the app is uninstalled, it loses access to your store, making it impossible to remove the code automatically. However, we always recommend reaching out to us before uninstalling, and we can trigger an automatic cleanup to ensure no residual code remains. We believe that experienced Shopify users, particularly those who frequently install third-party apps, understand these standard procedures. Should you have any further concerns or require assistance, our support team is always here to help. Best regards, Esther Customer Success Lead

5 / 5 Share

Aug. 18, 2024

What a great App! What a great team! Thanks a lot to Audrey and Raymond for the valuable help to fix the "many" issues I had in my store :D. I recommend this App.

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

I am new to SEO and website building, but I have had great support from Audrey and Anivia at Avada SEO. The app seems fairly straight forward and easy to setup, but it helps having support on hand to answer all my questions. Highly recommend.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

Incredible support.... quickly fixing my issues... while taking the time to help me understand the problem as well. Truly a one shop stop for all SEO needs and problem solving !

Using app

About 2 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

Penelope was amazing, answered the chat almost immediately and resolved the issue with no hassle. Great experience!!

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

I am very happy with the technical support Hana provided me - help was immiedite and everything went very smooth, the issue was quickly resolved.

Using app

42 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

It seems great , i am still working on it . Support Ricky is great , Thanks!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Excellent app. Makes managing SEO painless and the support is fantastic. Thanks especially to Mia for helping with our recent problem :-)

Using app

22 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Hana's service is very good. She is willing to communicate with me in Chinese and responds quickly. She finds the problem quickly and helps me solve it. Thank you very much.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

I have good experience in chatting with hanna chat support, She helped me a lot, thanks.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Mia from Avada SEO provided exceptional insights into optimizing our website. Her recommendations were clear and actionable, leading to noticeable improvements in our search rankings. Her expertise and responsiveness made the process smooth and effective. Highly recommended!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

These guys are brilliant!! With a lot of patients,because I'm still new at this,Audrey fixed my Google structure data, Meta title length, Meta description length,URL optimization, Serving images in modern format.So grate full. Thank you again Audrey.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Ricky was really helpful with everything I needed guidance on to improve my SEO rating! Avada is great!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

24 hours support, professional team 24 hours work with you

Store

XPRS

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Great support From Audrey! Good customer support

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

This app is an excellent tool that makes comprehensive SEO measures incredibly easy. When I had questions, I was able to chat with support and they responded promptly. Audrey provided me with quick and courteous support, and thanks to her, I was able to comfortably proceed with my SEO efforts using this app! Thank you!

Using app

2 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Aug. 14, 2024

Great support! Penelope was great and patient!

Using app

16 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 13, 2024

The app is very intuitive, everything I needed to do within the app was well explained so that I could resolve my problems as quickly as possible, and even more so with the help of Christian from the support team taking all the my doubts were quicker and even more practical

Using app

About 1 hour

Total reviews

1

Average rating

5.0