All reviews

Rating Breakdown

  • 5
    95% (4,215 ratings)
  • 4
    3% (123 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (74 ratings)

Reviews with Text

  • 97% (4,303)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 25, 2024

Had some critical SEO issue which I had to contact support to help resolve. I was connected with Mia who quickly addressed my issues. Their support is friendly, quick to respond, and right to the point. Highly recommend this app!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2024

Using app

11 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 25, 2024

i am trying now but the assistance was good

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2025

Since integrating the AVADA SEO Suite into our Shopify store, our SEO scores and loading speed have improved noticeably. The app offers a wide range of functions - from automatic meta tags and structured data to image optimization and redirects. The integrated SEO scanner, which gives us clear recommendations for action, is particularly helpful. The user interface is intuitively designed so that even beginners can quickly get to grips with it. Support responds promptly and competently. For us, AVADA is a real game changer when it comes to SEO on Shopify.

Using app

9 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 25, 2024

I had an outstanding experience with Avada SEO, thanks to Mia. Her expertise and dedication were clear from the start. Within weeks, my website's search engine rankings improved significantly, leading to increased traffic and conversions. Mia's personalized approach made a big difference, tailoring the strategy to my specific needs. I highly recommend Avada SEO, especially with Mia's exceptional support.

Using app

8 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 30, 2024

Prompt and courteous responses. Appreciate Esther's patience and expertise in addressing all my queries with clarity and professionalism. Her timely responses and willingness to explain the concepts in simple terms made to understand the SEO related issues of my sore very easily.

Using app

2 months

Total reviews

6

Average rating

5.0

1 / 5 Share

July 25, 2024

We gave a test to this solution for over 3 months and we strongly suggest NOT to use it on your site. Their support is super unreliable , they assign non qualified people whom only waste your time with useless questions and issues are forgotten by their dev team unless you bring it to their teams attention every day. Even in that case there are many times their team can't fix the issue. The slution claims to do many things, but if you actually check things majority is not working;. Meta replacements - broken and none functional. Instant page - not correct at all and a marketing lie Worst of all is , they implement functions and enable those functions default. When you try to disable those functions, you are presented with an option to upgrade to Enterprise package. Best of it , those functions are causing major issues on your site and you are stucked in a loop. Forced to pay for a better package just to fix a bug on your site. Do yourself a favour and stay away from this app

Using app

4 months

Total reviews

8

Average rating

3.5

Developer Reply

Hello Dutch Natural Healing Team, Thank you for your honest feedback, and we sincerely apologize for the frustrations you have experienced. We take your concerns seriously and would like to address each point to clarify and resolve the issues encountered. 1. Support and issue resolution: Our records show that all issues you raised were addressed within 24 hours. Unfortunately, it seems updates did not reach you due to email miscommunication. We use the store owner's default email from the live chat, and we were not aware that you did not have access to this email. We apologize for this oversight and have taken steps to ensure we communicate through the correct channels moving forward. 2. Default function activation and upgrades: We want to clarify that our intention is never to force upgrades by creating technical issues. Our operation aligns with Shopify's standards, and we never meant to trick our users. The issue you experienced with a specific feature being enabled was a system error, and we are currently reviewing our processes to prevent such incidents. We apologize for any inconvenience this has caused. We have since disabled the problematic feature, and we are pleased to hear that your site's functionality has been restored. 3. Meta Replacements: We noticed that the meta tag rule you created did not include the necessary conditions for it to function. This is likely why you experienced issues. We have detailed documentation on setting up these rules properly here: https://docs.avada.io/seo-suite-help-center/search-appearance/meta-tags/meta-tags-rule. If you need any assistance regarding this, we are more than willing to assist. 4. Instant Page Feature: We take your feedback regarding the instant page feature seriously and would like to address your concerns directly. It's important to us that our features deliver real value, and we assure you that the development of each feature involves extensive research, development, and rigorous testing. Additionally, all our features undergo strict Shopify review processes before being made available to our customers. If there were any discrepancies with the functionality as you've mentioned, it would have been flagged by Shopify's quality assurance. We are committed to transparency and are more than willing to demonstrate the effectiveness of this feature to you. Please let us know how we can assist further in this matter. We appreciate you bringing these matters to our attention, and we are committed to ensuring they are resolved to your satisfaction. Best regards, Esther - Customer Success Lead

5 / 5 Share

July 24, 2024

There are tons of features and excellent overall support! Judy and Toby went above and beyond to assist with the performance improvement! Thank you so much!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2024

very good support.. very helpful app..

Using app

About 14 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

July 23, 2024

this is a great app, and the staff is awesome. Ricky went out of his way to help resolve all my questions and concerns immediately.

Store

Papago

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2024

AVADA Image SEO is fantastic! The support team, especially Ricky, was incredibly quick and helpful. After a few tweaks, my website's SEO score significantly improved. Highly recommend!

Store

DENMARY

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2024

Working my way through the app and learning more and more about SEO as I do so, I have also been getting help from Ricky with some of the trickier things I need to do. So far so good!

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 22, 2024

The AVADA SEO Suite app available on Shopify is a tool that significantly facilitates the optimization of online stores for SEO. As an online store owner, I appreciate the comprehensive features this app offers, which help improve my site's visibility in search engines. Features AVADA SEO Suite offers a wide range of tools that enable the optimization of all SEO aspects in an online store. Features such as: Automatic metadata generation: The app automatically creates meta titles and descriptions, saving a lot of time and effort. Image optimization: The image compression tool helps improve page load times, which is crucial for user experience. URL structure: The app allows easy management and optimization of URL structures, which is important for better indexing by search engines. Page speed monitoring: A feature that regularly checks the page load speed and suggests improvements. Support One of the greatest advantages of AVADA SEO Suite is the exceptional quality of technical support. The support team is available 24/7, and every reported issue is resolved quickly and professionally. I would especially like to highlight Rosa, who is incredibly helpful. Her knowledge and commitment to solving user problems make using the app even more enjoyable. Rosa is always there to help, offering practical advice and support in SEO optimization. Conclusion AVADA SEO Suite is an essential tool for every Shopify store owner who wants to improve their SEO and increase site traffic. With extensive features and exceptional support, especially from Rosa, this app deserves the highest rating. If you're looking for a reliable SEO tool that offers top-notch support, AVADA SEO Suite is the perfect choice. Link to the app: AVADA SEO Suite on Shopify

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful review! We're thrilled to hear that you find the Avada SEO Suite and its features helpful for optimizing your online store. It's wonderful to know that Rosa provided exceptional support and made your experience even better. We're here 24/7, so feel free to reach out if you need any further assistance!

5 / 5 Share

July 22, 2024

Its going good. Regards, Ansu

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

July 19, 2024

I really love this APP! Super convenient! Thank you Tiana and Nikita for your prompt response to my needs and for your technical solutions! The reply speed is really fast! Great team!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

Muito bom o aplicativo e o suporte é rápido e conseguiu resolver uma dúvida de forma muito claro. A atendente Judy foi muito prestativa.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

Great service willing to help

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2024

Good features, amazing team that helps quickly and effectively. A big thank you for your work !

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

I am very grateful to Tiana and Kaizu, both technicians, for their prompt assistance and resolution of my problem. Their accountability and professionalism put me at ease.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

So far so good. Easy to set up. Had some issues with understanding the changes I needed to make. Hana from support was exceptional in helping me. Awesome customer service! Thanks, Hana!!

Using app

About 3 hours

Total reviews

2

Average rating

5.0