Avada AI SEO Suite Optimizer
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Highly recommend, Great support Lydia was very quick at helping us fix an issue and get it working straight away. Thank you
Amazing tool! Accuratley shows SEO and gives you the option to contact the team if their tool cant solve it. Prakash is AMAZING!! He went above and beyond and raised a problem with SEO in my theme to the tech team! He is very fast and very profesional. I recommend this app, and Prakash is AMAZING!
Besides being a great app and tool for fixing your SEO issues, the customer service is unmatched. They respond right away and fix whatever they possibly can. Highly recommended. Charles is the best!
Bad support. Basically has an inbetween person before you get to anyone technical. If your support isn't the most basic question that can be found in the docs, it extremely frustrating.
Dear Two Wombats store owner, We apologize for the frustration you've experienced with our support process. We understand the importance of efficient and effective assistance, especially when dealing with technical inquiries. Your feedback is invaluable, and we're committed to improving our support system to better serve you. We've sent a follow-up email to your account email to address any concerns you may have. Look forward to hearing from you!
Great support! They helped me fix some Javascript errors that I had no clue how to tackle. Thank you, Avada!
Amazing app and great technical support, Tiana and Anivia have been so helpful with getting our site working correctly with all the features within the app. I would recommend this to anyone that wants their SEO to perform at it's best for your website visibility, etc.
Does not work. Slowed down the site. So many issues. They also charged me for the annual plan after I selected monthly and will not reverse the charge. Support is awful.
Please accept our sincerest apologies for any inconvenience or frustration caused. Concerning the billing issue you previously mentioned, we took immediate action to support you and offer you options to rectify the situation as soon as the concern was raised. We already applied an app credit to cover the charges for both the annual and monthly plans. Additionally, I would like to address the concern you mentioned about our app slowing down your site. I couldn't find any previous mention of this issue in our chat history. Please re-install the app so we can look into this. At Avada, we always prioritize our customers, and we would love the opportunity to assist you further. Please let us know how we can make this right. We hope to turn your experience around and look forward to hearing from you soon. Best regards, Esther
Leaves code when uninstalled, and creates an AVADA Product collection. Better alternatives out there
Great app - support is amazing, especially Audrey
Audrey e equipe trabalharam de forma rápida para a melhora da velocidade do site, realmente ficou bem veloz. Recomendo o aplicativo!
Christian from Avada was super helpful and kind. All issues solved fast.he did not lose patience with my ongoing requests
Great app! Been using it for almost an year now .. does the job and has almost all possible SEO solutions. It has good integrations with other apps like reviews which are a big factor in SEO Support is great, especially Tiana
Sehr gute App mit einem super Support ! Sehr zu empfehlen ! Vielen Dank an Tiana vom Support Team
Good Customer servie, quick response especially Tiana and Toby. They solved my problem in mins
Had an issue with loading speed, support helped fixing it within 24h. very happy with this app.
I just started using the app on my ecommerce store, but I can already see the benefits for SEO, site speed and everything that used to be a big mystery. Great people and great support. Emily was awesome to address an issue I had.
Me encanta lo fácil de usar y cualquier duda soporte está disponible. La atencion es rapida. Hana fue muy amable y eficiente.
No he empezado a usar la App , Pero el soporte ha sido muy profesional, rápido y efectivo. Gracias Emily y William por el apoyo en la configuración de la App .
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