Avada AI SEO Image Optimizer
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Good experience with customer service, thank you Esther for your help and assistance, I really enjoy a team really engaged !
Just download the app. Audrey was a big help on answering my first questions.
I just installed the app and I am not tech savvy so I HAD to seek help with making sure it installed onto my store properly. Sunny and her co-worker Gideon helped with making sure the things that needed to be fixed either they handled or she gave me instructions. I noticed immediate traffic so I also installed a bot protection, I'm sure if this is a coincidence or not so I will give each application so time.
Love this app and the online chat support thats available. Hana is awesome. She was quick to find me a solution and fix my issues. I would recommend this app 100%.
( Free SEO and speed optimization included ) Although it is written in their free service, there is no such feature. I tried it and my site speed dropped from 45 to 38.
La atención recibida ha sido excelente por parte de Sunny y Toby. Daría más de cinco estrellas. Muy atentos, rápidos, explican superbien, y te ayudan con todo lo que necesites, incluso te asesoran sobre otros problemas que podrías mejorar en la web. Ha sido todo un acierto!! Muy contentos con la aplicación y sobre todo con la atención Sunny y Toby.
You google search result will crash suddenly after install the app. They provide no help at all. Absolutely Useless. What make me leave this review is that I paid $348 annually and they downgraded me to free plan with on reason. what?
We're truly sorry that your plan was unexpectedly downgraded. We've already restored your Pro plan in the app – could you please check and let us know if everything looks correct on your end? This was not something we ever intended, and we deeply apologize for the inconvenience. Our team is currently investigating the cause to make sure this doesn't happen again. We would never want to take your payment without delivering the service you signed up for. As for the issue with your search results, we understand how concerning that must feel. You installed the app in 2023, and we couldn’t find any previous messages from you mentioning this. Even though it's unlikely the app caused the drop, we take your concern seriously and are more than willing to help you investigate. Please reply to our email so we can look into this together.
One of the best apps on app store tbh. All in one to increase your SEO position and speed up the page. Great support!
Have been using Avada over 8 months now and have always received instant support and help with any problems I have had. App has been brilliant and customer support is even better and fast ! Thank you again
straight forward audit and seo scan, picks up the issues and self explaintary to fix these issues. when needed, the contact us function works really well, i have always received prompt responses and get them fixed straight away while online with their staff. I worked with Abby and Tony this time, couldn't be happier about the experience. highly recommend!
Great customer service 24/7. Especially many thanks to Hana.
Avada was able to drastically improve the performance of my site. When needed the support team including Hana were very helpful with any questions I had.
nice working app and great support by Hana~
Esther has been very helpful with my seo issues
Just installed and so far so good. I had an issue with a previous app not uninstalling completed. I contacted support from Avada and they were on the job quickly. Liz jumped in and looked/located the issue in only moments! Wow, good catch! Now I'll be resolving this issue because I wouldn't expect them to deal with an issue with MY code that has nothing to do with them. Looking forward to using the rest of the suite once I've rectified my issue. Thumbs up!
I have been using this app for a while now and have recommended it to everyone I know. The features and insights are a game changer and their support team is very responsive. I needed help with something today and Hana was very helpful, prompt and kind. Thank you very much Hana and team!
Writing this review to praise the amazing customer service I received from Emily. She quickly figured out how to solve duplicate instant pages and third-party app conflict issues.
Sunny did a great job with helping with me with all concerns & advice on different aspects of SEO, very happy with his service. Thank you very much.
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