Avada SEO Image Optimizer
Shopify SEO app
Rating
4.9
feedback
3,998
chart
#126
All reviews
Review RSS Feed
June 10, 2022
my site was slow I click on the free speed up my app, and Esther came on and took a look at my website and got it sped up, so im happy that my site is now faster, Im new just starting out and now we are going to start adding more inventory...thanks again Esther
June 10, 2022
Had a great customer-service experience with Candace. I was recently using the image optimizer feature of the Avada app (which is great, btw), and wasn't sure if it was working properly. Candace was polite, professional, and thorough. She was able to show me, with screen shots, that the app was definitely working the way it was supposed to. Thanks, Candace!
June 10, 2022
Supporto preciso e veloce. Alcune funzioni dell'app vanno sbloccate manualmente da un operatore, ma una volta fatto questo il sito risulta davvero decisamente più snello e veloce. Per ora esperienza più che positiva.
June 10, 2022
This app immediately helped to speed up my store with the help of the great support team. I'll continue to monitor and use the tools they recommended.
June 9, 2022
I've been seeing my page speed slowly decrease over a few days. I wasn't sure what was going on but I reached out to their support and Emily assisted me with boosting the speed right back up! Thank you Emily for all of your help!
June 9, 2022
Fantastic service and really friendly advice, a great app from a great company! Jasmine was super quick and sped our website up within minutes!
June 9, 2022
Thanks Avada Support, specially Marcus for helping me out increasing my website speed score on PageSpeed Insights.
June 9, 2022
Excellent customer support Marcus helped me a lot. Among the highest levels of customer service I have experienced. thumbs up buddy
June 9, 2022
I am very thank you the customer service Liz patiently helped us answer a lot of questions. I hope this APP can help my website speed up the page speed and compress and optimize pictures, it is very important.
Oct. 5, 2023
UPDATE: Still horrible. Horrible service. Horrible product. Horrible effort to try to fix own efforts. Have spend so much money for them to simply destroy my shop multiple times. They keep you in the wheel by worsening your site even more if you happen to delete their app. Very smart indeed. Avada made our site around 30 % slower and destroyed crucial functionality on our website. We asked for help to increase our Google pagespeed score that was 33/90. Avada asked for access to the store. The developers messed the code up, and destroyed crucial apps from our store - my search field. After the changes that was supposed to increase our pagespeed score, the edits and code that Avada inserted DECREASED our pagespeed by around 30 %. While it was 33/90 before contacting Avada it was 20/70 after Avada messed with our code. We contacted Avada multiple times in order to get it resolved, without anyone being able to fix the issues they created themselves. We were basically left with a "sorry, we can't do it." One of the times editing our store they were able to get our search field back for a brief moment. After messing with the code again, they destroyed that again. Meanwhile Avada has indirectly tried to blame us for the mistakes, indirectly claiming that we had changed the theme (which we had not) and tried to blame that as the reason for the lower scores, although the theme has not been changed at any time. As I am writing the issues has still not being resolved, and has potentially led to lots of losses for us, as we now have a substantially slower site and our search field is not working due to Avadas mistakes. After 4 attempts (!) without being able to get the score back to what it was, and not being able to get our search field back I have now decided to delete the app and all the coding in hopes of it resolving the issue. Let's see. Absolutely incredible. And we had the premium plan. Also, the "speed up" changes on the app itself does not work - not any of them will increase your site speed - at least not our site. WE cannot comment on the other features, as we have not tested those.
June 8, 2022
Marcus administrador de SEO:Image Optimizer Page Speed acelero el speed de la web en cuestión de segundos, de 24 a 96!!! me dejo alucinada, ahora funciona todo mucho mejor, lo recomiendo 100%
June 8, 2022
Liz unlocked some features and sped up our site for us, was super helpful too!! Would highly recommend this app!
June 8, 2022
Utilizei o aplicativo para me ajudar na otimização das páginas da minha loja, funcionou e o atendimento foi o melhor possível
June 7, 2022
Roger was extremely happy to help me speed up my website. This customer service was quick and simple. I couldn't be happier. Thanks for all the help!
June 7, 2022
Roger and Abby where very helpful and made it easy! Great speed up and support for free that I even went for the pro, I do believe it is worth it and whished I knew about this app before
June 7, 2022
I recommend this app. So handy having the chat bot person on hand to help me through pieces I don't understand.
June 7, 2022
This app is great for helping to speed up your website. I've been using t for years and very happy with the results. Thank you Fennic for your help!
June 7, 2022
Excellent application. Has proven to be very useful and easy to use. I had a problem, but the AVADA support team speedily solved my issue. One of the best support teams I've had the pleasure of contacting.
June 7, 2022
Great App. Very easy to set up and optimize the website. Tony is very helpful and knowledgable. He helped out on the Page speed section and the answers were very detailed.