All reviews

Rating Breakdown

  • 5
    95% (3,804 ratings)
  • 4
    3% (112 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    2% (64 ratings)

Reviews with Text

  • 97% (3,902)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 17, 2022

great app .. i really like it , and a very friendly support thanx to marcus and drake , my website become faster than before <3 and they help me to fix my SEO ,

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2022

Just had it installed today. The instructions are well put which makes them easy to understand and execute. Only use the image optimizer so far but have already seen some good results in terms of helping with page speed.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2022

Great app...very user friendly. And support is very quick to respond via chat if you get in a bind with something. Highly recommend!

Using app

Over 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Jan. 15, 2022

Working GREAT!! Nonetheless, that's not the best part; Their customer service is 5 stars! I've been attended by Drake and it solved any of the issues I had in a split of a second!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

This app has been my favorite after trying 3 of them. Their customer support agent Esther is also very knowledgeable.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

good service and more helpful with our business, and they provide me extra help for our store speed, thanks.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

GREAT APP, GREAT CUSTOMER SERVICE KUDOS TO DRAKE FROM CUSTOMER SERVICE TEAM. KEEP UP THE GOOD WORK. THE APP WORKS GREAT BUT THERE ARE ROOM FOR IMPROVEMENT LIKE USER FRIENDLINESS AND MORE AUTOMATION.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

L'applicazione è veramente efficace, hanno un approccio a 360° sulla domanda e il loro servizio clienti è attivo 24/24. Consigliata per chi come me ne ha bisogno. Good app!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Very impressive support response, Drake is great!! Keep up the good work! And it suits my basic SEO needs for bulk product meta info adjusting. btw, they care about the need of users and even set up a quick questionnaire for further needs.

Store

uni

Using app

12 months

Total reviews

5

Average rating

4.2

4 / 5 Share

Jan. 5, 2022

Good app that works, customer service is great, but there are some confusion around different topics, but Drake was happy to explain

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Hello, Thank you so much for your review on our app. I would like to have a more in-depth conversation to discuss how we can help you make the best use of the app and clear any confusion left. I sent you a follow-up email, please open your mailbox to get our message. Best regards, Daisy

5 / 5 Share

Jan. 4, 2022

I used this app for the quick check and image optimization, site verification, easy for beginners ,and especially Drake helped a lot, professional live chat support!

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

Avada is a great app and has saved us thousands of £GBP. We have had SEO consultancy services and what they recommend, can be done in Avada. Also Avada support is fantastic, Drake replied instantly and was very quick to help. He has expert knowledge of shopify liquid customization and dealt with our technical query very well.

Using app

8 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

The App supported by this application is very many and more than wonderful. But apart from that, their customer support is professional and my questions were answered in record time through live chat. Thank you and I wish you more progress

Using app

7 months

Total reviews

33

Average rating

5.0

5 / 5 Share

Jan. 2, 2022

Great app and straightforward onboarding! Special thanks to Candace who kindly help me a Sunday morning to put it all in place!

Using app

About 2 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 31, 2021

Daisy and Candace is very helpful and friendly. Both of them guided me on how to use some of the functions. I've just installed this app so I wouldn't be able to tell if it will be a great tool for my store or not just yet. But a 5 star rating for their super fast & friendly support! Thanks!

Store

Furkits

Using app

About 5 hours

Total reviews

5

Average rating

5.0

1 / 5 Share

Aug. 7, 2023

Daisy from support the supervisor, never answered or helped me. The agents simply transfer me over to her and don't help either. I am paying for the app and it is a big inconvenience as they do nto help at all. UPDATE: after their reply, they did NOT contact me, I contacted them and they still tell me that a low speed is normal.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Erik, Rainy here from AVADA. I am sorry for your experience with our support team. Our SEO expert has contacted you and is helping improve the Store speed. Kindly keep in touch so that we can assist you better. Regards, Rainy

5 / 5 Share

July 28, 2023

Good features, saved us some money. The auto seo tool and image naming is very helpful. Good support, thanks Praskash

Using app

About 2 years

Total reviews

8

Average rating

3.5

5 / 5 Share

Dec. 28, 2021

Im first talk to the "Drake" Hes good Mind and then helpful. Thanks you So Much this app is best!! If someone looking for SEO/Speed Up the website im recommend this app!!

Store

RIETI

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

The app is great and easy to use, they respond to email very quickly. Candace from the support team is very helpful, helped me to fix the bugs without any questions. Thanks

Using app

25 days

Total reviews

10

Average rating

3.0

5 / 5 Share

Dec. 4, 2021

Great customer support helped with some issues that came up. My customer support rep (Daisy), was fast and efficient.

Using app

14 days

Total reviews

1

Average rating

5.0