All reviews

Rating Breakdown

  • 5
    94% (4,105 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (67 ratings)

Reviews with Text

  • 97% (4,188)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 8, 2025

Nim with support was very helpful and made things easy

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 8, 2025

seit dem ersten kontakt hatte ich mehrere gesprächspartner die alle sehr freundlich, zuvorkommend und äußerst hilfsbereit waren und sind. die arbeiten wurden sehr zügig durchgeführt.

Using app

7 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 8, 2025

Support client réactif et rapide, qui trouve des solutions. Application facile à utiliser et très pratique.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Great app and support from Brian and the team! Highly recommended!

Using app

1 day

Total reviews

3

Average rating

5.0

2 / 5 Share

Sept. 27, 2025

Anyone interested in using this app should be aware that work you do with a pro subscription will be reverted upon cancelling. This was not conveyed until I went to cancel the subscription. I'd be fine paying for this service intermittently but hiding that information behind the cancellation button feels like an intentional method to keep you dependent on a $34.99 monthly fee. I'd recommend sticking with the free features or finding an alternative service. Lang was not understanding and suggested I read the fine print so I'd suggest reading the fine print before you sign up.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your feedback, and I’m truly sorry for the confusion and frustration this experience caused. To clarify, when canceling or downgrading from the Pro plan, all paid features will be disabled. However, the work already saved or synced to your Shopify store - including optimized images (file size, alt text), SEO titles and descriptions edited via SEO Audit, and 301 redirects created in Broken Link Manager - will remain intact and will not be reverted, so you won’t need to spend extra time setting them up again in Shopify. Only settings that exist exclusively within the app will be reverted after cancellation. We sincerely apologize that our earlier response from Lang didn’t reflect this accurately. There was absolutely no intention to hide information or make things unclear. We completely understand your point that this should have been clearly communicated at the time of subscription, and we’re actively improving our in-app messaging to make that transparency available from the start. Thank you again for your honest feedback. It helps us improve both our product and the way we support our users. Best regards, Esther Avada Team

5 / 5 Share

Sept. 6, 2025

Kevin was very helpful and detailed. Wonderful customer service.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

penelope is number one really she help me a lot

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Das Tool ist sehr umfangreich und hilft uns im Bereich SEO den Überblick zu behalten und alle Aufgaben effizient zu bearbeiten. Der Support ist fantastisch und fast zu jeder Uhrzeit erreichbar. Besonders Tobias hat uns sehr geholfen ein Problem zu lösen oder überhaupt erstmal zu verstehen. Volle Punktzahl.! Danke!

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

One of the best apps on Shopify for many reasons. Highly recommend.

Using app

About 1 hour

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 5, 2025

Always so helpful with every question I've got. The entire Avada support is always patient and extremely helpful. 10/10 recommend.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Christian was extremely helpful in introducing me to the Avada SEO Suite app. He patiently explained how it works and showed me exactly where to find the functionalities I needed. Very professional and friendly support—highly appreciated!

Using app

23 minutes

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 4, 2025

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Its a great app for SEO but most importantly great support no matter what time of day I write in the chat someone is there to answer my questions. Cant ask for more than that! A++

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Muy buena app para optimizar el SEO de la tienda y muy útil la ayuda de Christian :)

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Thank you Kevin!!!!!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Die Ersteinrichtung war ziemlich einfach auch danke der Hilfe von Ricky vom support. Danke

Store

Oligri

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Avada SEO Suite has helped our store a lot. Saved a lot of time for us. One Click image optimisation, easy ALT text additional to images. Easy to use app. I have to mention Penelope has been very helpful, addressed all our concerns and help understand how to use the app.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

This app improved my store a lot and keeps making it better every day. Big thanks to the support team, especially Christian, for the great help and guidance. Really recommend!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

I want to give a big thank you to the amazing support team at Avada — especially Lang, Viola, and Kevin. Each of them was incredibly helpful, fast, and knowledgeable throughout the entire process. They not only solved my issues efficiently, but also took the time to explain things clearly and patiently. It’s rare to find such a responsive and dedicated team. Top-tier support — highly recommended!

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Store

Sikaic

Using app

3 months

Total reviews

5

Average rating

5.0