Avada SEO Speed Image Optimize
Shopify SEO - On-page audits, Site Performance optimization
Rating
4.9
feedback
7,671
chart
#102
All reviews
Rating Breakdown
Review RSS Feed
July 11, 2024
A very useful app, especially the SEO audit. A few bumps here and there, but customer support was quick and helpful and every question got answered/resolved in a short time period.
Thank you for the wonderful review! 🌟 We're glad to hear you find the app useful, especially the SEO audit. Although there were a few bumps, we're happy our customer support was quick and helpful. If you have any more questions, we're here to help!
July 11, 2024
spoke with ricky and he helped resolve my issue
Thank you for the fantastic 5-star review! 🌟 We're delighted to hear you found the app easy to set up and use. It's great to know that Ricky and our support team helped resolve your issue quickly. If you need any further assistance, we're here for you 😊
July 12, 2024
This app is quick to set up, straightforward to use, and has an amazing support team(I interacted with multiple people from their support team). In case you have an issue, simply send a message using the built-in chat, and the person I last interacted Ricky, Hana, and Toby were very quick to respond and he even went on to clear my doubts about SEO. He explained the solutions and helped me implement them as well. Thank you guys for doing what you are doing.
Thank you for the fantastic 5-star review! 🌟 We're thrilled to hear you found the app easy to set up and use, and that our support team, including Ricky, Hana, and Toby, provided quick and helpful assistance. Your feedback means a lot to us. If you ever need further help, we're here for you 🌼
July 11, 2024
Customer Service as very kind and helpful.
Thank you for your feedback! 🌟 We're delighted to hear that our customer service was kind and helpful. 😊
July 11, 2024
very professional seo service and the after-sale team is awesome!very recommended!
Thank you for your review! 🌟 We're thrilled to hear that you found our SEO service very professional and our after-sale team awesome. 👍 Highly recommended!
July 11, 2024
really like this app, it is so useful and helpful. Also the team, Hana and Toby have been very supportive to any of my prolems! Would highly recommend!
Thank you for your wonderful review! 🌟 We're thrilled to hear that you find our app so useful and helpful. Hana and Toby are delighted to know their support has made a positive impact. Highly appreciated!
July 11, 2024
I have tried using this APP, and I must say, it has greatly improved my website optimization work. The plugin itself is intuitive and easy to use, with powerful functions that allow me to accurately target keywords, optimize SEO elements on pages, and track ranking effects. But what truly sets this plugin apart is its customer service. Special praise is due to Penelope and Toby, who are both support staff members. They are not only quick to respond but also very professional and helpful. Whenever I have a problem or question, they are always able to provide clear and accurate solutions. Penelope's in-depth understanding of the plugin's features and her patient guidance have allowed me to fully utilize all the characteristics of the plugin.
Thank you so much for your detailed review! 🌟 We're delighted to hear that our app has greatly improved your website optimization work and that you find it intuitive and powerful. Special thanks for acknowledging Penelope and Toby. They are truly dedicated to providing the best support, and your praise means a lot to them. We're thrilled that Penelope's expertise and guidance have helped you maximize the plugin's potential.
July 10, 2024
customer service is instant, helpful. Like*100
Thank you for your fantastic feedback! 🙌 We're delighted that you're satisfied with our app and customer service. Your kind words made our day. If you need anything else, don't hesitate to reach out!
July 10, 2024
good customer support when needed Audrey was excellent
We're so grateful for your 5-star review! 🌟 It's great to know that our app and service met your expectations. Thanks for choosing us. Let us know if there's anything else we can do for you!
July 10, 2024
Great software. Miss Tiana helped me complete a lot of content very attentively. I would like to thank her from the bottom of my heart.
Thank you so much for your amazing review! 😊 We're thrilled to hear that you're happy with our service. Your support means a lot to us. If you need any further assistance, we're always here to help!
July 10, 2024
The support provided by the attendant Linda was very attentive and professional. Thank you very much for your help in improving my store.
Thank you for your kind review! 😊 We're glad to hear that Linda provided attentive and professional support. Your appreciation means a lot to us! 🌟 If you need any more assistance, feel free to reach out.
July 10, 2024
It is a great App and the support they have is so so good. Hana and Nikita, they helped me integrate something in minutes which was struggling. So Highly recommended. Thanks
Thank you for your fantastic review! ✨ We're delighted to hear that Hana and Nikita could assist you quickly with the integration. Your high recommendation means a lot to us! 👍 If you ever need more help, we're here for you.
July 10, 2024
This app is very helpful for SEO optimization. Customer service representative Charles responded promptly and provided patient guidance. Highly recommend this app!
Thank you so much for your wonderful review! 🌟 We're thrilled to hear that our app has been helpful for your SEO optimization and that Charles could assist you promptly and patiently. Your recommendation means a lot to us! 😊 If you need any further assistance, feel free to reach out anytime.
July 9, 2024
The app helped me a lot with image optimisation and in addressing some serious SEO issues, and special thanks to the support team and specially Ricky for instant help.
Thank you so much for your review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
July 9, 2024
Hana was amazing and helped me with everything and this app is amazing!
We sincerely appreciate you taking the time to share your experience about service with the community and us. Please get in touch if you need support any time
July 9, 2024
Great, the support coulnd't wait for me to write a review before doing anything. let me spare u some time. This app Created sitemap in the pages section? NOT needed. Shopify already have sitemap.... I waited 1,5 hour for image optimizasation. nothing happend. all my images is same size. even my product images stayed the same. dont waste your time.
Dear Next Cosmetics store owner, Thank you for sharing your feedback. We truly value your opinion and would like to address the concerns you raised. Firstly, please understand that we always respect our customers' opinions, and the timing of writing a review is entirely up to you. We never pressure our customers to leave a review and our agent requested feedback only after addressing your concerns and ensuring you had no further questions. Regarding the Image optimization issue, your images were optimized and reduced by 4.24KB after compressing 95 images; however, the summary doesn't display this correctly. We sincerely apologize for the issues you encountered. We appreciate your feedback and are working diligently to resolve this issue promptly. Regarding the HTML sitemap, the HTML sitemap pages created in the "Pages" section are only generated when you enable the HTML sitemap feature in the app. They are not created automatically. While Shopify does have a built-in XML sitemap, our feature provides an additional HTML sitemap for enhanced navigation. We hope the above explanations clarify your doubts. Please reinstall the app so we can assist you in setting it up seamlessly according to your needs. Thank you for your understanding and patience. Best regards, Esther Customer Success Lead
July 9, 2024
This app is incredibly user-friendly with outstanding customer support. When I encountered an issue, I used the built-in chat and received a prompt response from Audrey and Nikita. They provided a solution that worked perfectly on the first try. Excellent experience!
We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope that our services bring you numerous benefits for your business.
July 9, 2024
Tiana has been extremely helpful with SEO issues. Thanks!!!
It was wonderful to hear that you had a great expeience with our service! We really appreicate your feedback ❤️ Feel free to ask for our support anytime you need
Nov. 14, 2024
Ne fonctionne pas tout le temps c'est pénible va bug tout le temps c
Merci pour vos précieux commentaires ! Nous sommes heureux de faire partie de l'écosystème de votre magasin et de vous accompagner dans votre croissance.
July 9, 2024
Ricky was a great customer service representative and was always their to help me. Very useful app
We sincerely appreciate you taking the time to share your experience about service with the community and us. Please get in touch if you need support any time