Avada SEO Speed Image Optimize
Shopify SEO - On-page audits, Site Performance optimization
Rating
4.9
feedback
7,671
chart
#102
All reviews
Rating Breakdown
Review RSS Feed
Nov. 14, 2024
Ne fonctionne pas tout le temps c'est pénible va bug tout le temps c
Merci pour vos précieux commentaires ! Nous sommes heureux de faire partie de l'écosystème de votre magasin et de vous accompagner dans votre croissance.
July 9, 2024
Ricky was a great customer service representative and was always their to help me. Very useful app
We sincerely appreciate you taking the time to share your experience about service with the community and us. Please get in touch if you need support any time
July 9, 2024
The service was very quick and managed to solve the problems. Attendant Mia e Techcnian Maison are very helpful! Thanks
We are so happy to hear that you had a great experience with our service. Your review made our day! We hope Avada will help you build a dream store and get more customers
July 9, 2024
Mettono a disposizione un bel po' di tool gratuitamente inoltre il supporto è velocissimo e super risolutivo, nel mio caso ad assistermi è stata Mia, la ringrazio anche qui. App eccezionale!
Suas amáveis palavras nos incentivam a continuar fazendo o nosso melhor para garantir que a experiência de cada usuário seja memorável Adoraríamos contribuir mais para o seu sucesso. Deixe-nos saber se você tiver alguma dúvida!
July 9, 2024
I recently reached out for assistance to the app and Ms Penelope came online and assisted with my Google Search Console, and I couldn't be more pleased with the support I received. From the moment I presented my queries, the guidance and helps extended was clear, concise, and incredibly helpful. I got live support and assistance.
Your kind words encourage us to continue doing our best to make sure every user's experience is a memorable one We would love to contribute more to your success. Let us know if you have any questions!
July 8, 2024
Ok Let me start by saying we are new to the e-comm game, and when we decided to start our shopify site we went all in instead of slow like many. Of course once we launched we had all sorts of speed issues, broken code etc. After dealing with two other apps that we sub par we tried Avada. And OMG what customer service. Im learning all this and they took control (while i was still on the trial!) and revamped my issues and continued to help help help. Now my site is becoming a lot more optimal. Thank you Mia, Hankim, Hallyfe, Ricky, and Kevin for all jumping in FAST to help. I'm hooked now and will be using there software moving forward.
Thank you so much for your review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
July 8, 2024
Gostaria de Agradecer a atendente Audrey e o tecnico Nikita ,pelo atendimento ..me ajudaram !
Estamos felizes que você tenha se divertido conosco! Obrigado pela sua confiança, somos gratos por clientes incríveis como você. Esperamos que nossos serviços tragam inúmeros benefícios para o seu negócio.
July 8, 2024
Tiana was amazingly patient and helpful! She took care of my first question and then took on a second question, routing me to the tech team for further assistance.
Thank you so much for your review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
July 8, 2024
100% Ricky
We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you.
July 8, 2024
one of the best apps out there for speed , seo and image optimisation and the support is around the clock "MAX" was great helped us resolve things quickly .
We are so thankful as you’re pleased with the results and that we were able to help. If there’s anything else we can do to help, please let us know. Have a wonderful day!
July 8, 2024
great team helping in every step
Thank you so much for your review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
July 8, 2024
The application is really great and very optimized, the support is very responsive and Audrey really helped me. I recommend the application without hesitation
Your kind words encourage us to continue doing our best to make sure every user's experience is a memorable one We would love to contribute more to your success. Let us know if you have any questions!
July 8, 2024
The product service is very good
We were absolutely overwhelmed to see your review about our app! Hope you experience the app more and give your further feedback. Have a nice day 😊
July 8, 2024
Good support team!
We are so thankful as you’re pleased with the results and that we were able to help. If there’s anything else we can do to help, please let us know. Have a wonderful day!
July 7, 2024
Kevin helped with many questions.
We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope that our services bring you numerous benefits for your business.
July 7, 2024
The app is robust, checks everything and helps out with "unknowns" to us newbies in SEO, but the best thing about it is customer service it REALLY is 24/7, it's sunday 7:30pm and they fixed an issue with H1 in my store Audry and Tony, you are the best!!!!
Thanks for sharing your feedback of our app and service! Your feedback is valued by every team member here and that gives us the motivation to make continuous improvements
July 7, 2024
Great customer service!
We sincerely appreciate you taking the time to share your experience about service with the community and us. Please get in touch if you need support any time
July 6, 2024
Kevin in support was very helpful advising how to fix a couple of issues I was having with our website :D
Using app
About 3 years
Total reviews
8
Average rating
4.5
It was wonderful to hear that you had a great experience with our service! We really appreciate your feedback ❤️ Feel free to ask for our support anytime you need
July 6, 2024
Avada SEO Suite has been a game-changer for my Shopify store! Ricky, from the support team, was exceptional and went above and beyond my expectations. He not only helped solve all my issues but also provided valuable tips and information to further improve my website's SEO. I highly recommend this app and their amazing support team to anyone looking to optimize their Shopify store!
Your kind words encourage us to continue doing our best to make sure every user's experience is a memorable one. We would love to contribute more to your success. Let us know if you have any questions!
July 5, 2024
Dear Aziz, I'm sorry that the app doesn't deliver to your satisfaction. I would greatly appreciate any specific feedback you can provide on what aspects of the app did not meet your expectations or areas where you believe improvements could be made. Your insights are invaluable to us as we strive to enhance our services. Additionally, we have applied a credit of $990.00 to cover the app charge on your pending invoice, as you can see in your account. Could you please confirm if you have received the app credit successfully? Thank you for your cooperation, and we look forward to hearing from you soon. Best regards, Esther - Customer Success Lead