All reviews

Rating Breakdown

  • 5
    95% (7,292 ratings)
  • 4
    3% (248 ratings)
  • 3
    0% (28 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (91 ratings)
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5 / 5 Share

July 5, 2024

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

5 / 5 Share

July 5, 2024

Had a question about the sitemap appearance and adjustment. Question to improve view through Avada was solved within minutes by Tiana. Thanks for the great help Tiana!!

Using app

10 days

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for sharing your feedback of our app and service! Your feedback is valued by every team member here and that gives us the motivation to make continuous improvements ❤️

5 / 5 Share

July 5, 2024

Audrey and Tony super helpful!

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

We are so thankful as you’re pleased with the results and that we were able to help. If there’s anything else we can do to help, please let us know. Have a wonderful day!

5 / 5 Share

July 5, 2024

I am extremely impressed with the support provided by Ricky from Avada. He responds incredibly fast and has already started resolving the issues I was facing. His expertise and quick action have made a significant difference. I highly recommend Avada's support and their app. Thank you, Ricky, for your exceptional service!

Store

Belbren

Using app

5 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your outstanding 5-star review. We're thrilled to hear about your exceptional experience with Ricky and our support team. Your recommendation and satisfaction are our top priorities, and we greatly appreciate your feedback😊

4 / 5 Share

July 5, 2024

trevlig och kunnig personal, speciellt Ricky

Using app

2 months

Total reviews

2

Average rating

4.0

Developer Reply

We sincerely appreciate you taking the time to share your experience about service with the community and us. Please get in touch if you need support any time!

5 / 5 Share

July 5, 2024

Très bonne application et service agréable et efficace. Merci à Pénélope et Doris pour leurs services

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Nous sommes très reconnaissants de savoir que vous êtes satisfait des résultats et que nous avons pu vous aider. Si nous pouvons faire quoi que ce soit d'autre pour vous, n'hésitez pas à nous le faire savoir. Passez une excellente journée ! 🌟

5 / 5 Share

July 4, 2024

Quite simply. Just get your copy. My store went from slow to fast, from problematic to almost no problems I can not deal with myself. And the on line service is second to none. You don't have to argue with a stupid AI bot, one gets connected fast and effectively.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. Wish you many advantages in your business 🙌

5 / 5 Share

July 4, 2024

Hana and Tony are very nice and helped me very much thanks

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so thankful as you’re pleased with the results and that we were able to help. If there’s anything else we can do to help, please let us know. Have a wonderful day 🌻

5 / 5 Share

July 4, 2024

Assistenza molto rapida e app FAVOLOSA

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review 🤩 We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

5 / 5 Share

July 4, 2024

This app simplifies site speed and SEO. Initially I had a small problem with my site map but received prompt support from Hana and Maison and it was resolved quickly.

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. Wish you many advantages in your business 🎯

5 / 5 Share

July 3, 2024

best support

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We sincerely appreciate you taking the time to share your experience about service with the community and us. Please get in touch if you need support any time 😊 💗

5 / 5 Share

July 3, 2024

I am giving it five right now because Lydia was great with helping me get the optimization going. I just installed the app, but she was on the ball with replying fast and efficiently. so right now it is looking like a great add to the store.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! We're thrilled to hear that Lydia provided you with excellent support and helped you get the optimization going smoothly 💪 If you need any further assistance, please don't hesitate to reach out.

5 / 5 Share

July 3, 2024

Thank you so much Judy and Toby for the prompt response and very quick in fixing of my issue! Keep up the awesome work! Hope you both can assist me in my future needs!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful 5-star review! 🌟 We're delighted that Judy and Toby could promptly resolve your issue. If you need any further assistance, we're here to help! 😊

5 / 5 Share

July 3, 2024

Really great support! I got really quick help from Hana and William

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and 5-star review! 🌟 We're delighted that Hana and William provided you with such quick support. If you ever need further assistance, we're always here to help! 🙌✨

5 / 5 Share

July 3, 2024

The tech support is helpful!One of my favorite features is the real-time analytics. I can see the impact of my SEO efforts immediately, which helps me adjust my strategies on the fly. The detailed reports provide insights into traffic patterns, user behavior, and overall site performance.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic 5-star review! 🌟 We're thrilled to hear that you find our tech support helpful and love the real-time analytics feature. If you need any more assistance, we're always here to help! 📊🚀

5 / 5 Share

July 3, 2024

Thank you so much for Tiana's help! She solved all my problems, a great application I highly recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful 5-star review! 🌟 We're thrilled that Tiana could solve all your problems. If you need any more assistance, we're here to help! 👍😊

4 / 5 Share

July 2, 2024

segundo meu conhecimento que é pouco eu não tenho nada de reclamar do pessoal que nos atende. são sempre muitos atenciosos e simpaticos . Quanto a funcionalidade do app gostaria de umas aulas para saber mais do app.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Muito obrigado pela avaliação de 5 estrelas! 🌟 Ficamos felizes em saber que nosso atendimento é atencioso e simpático. Se precisar de aulas sobre a funcionalidade do app, estamos à disposição para ajudar! 😊📚

5 / 5 Share

July 2, 2024

awesome so far

Using app

2 days

Total reviews

3

Average rating

5.0

3 / 5 Share

Sept. 15, 2024

Below is my honest review after using app for 3-4 months Pros - 1. Very good customer support 2. This app help to fix on page SEO issues 3. Easy to use 4. It does great job in reducing image file size and also does instant indexing 5. Some times their customer support report the SEO issues to users proactively and take action to get the issues fixed. Cons- 1. You keep encountering many errors in the application even on the basic feature of the SEO app, however they resolve once you report. 2. They don't have mechanism for fixing priority issues off business hours though they have users from around the globe 3. While they call it as SEO suite they only support for on page and technical SEO no support for off page or local SEO which is important for your page to rank top in SERP I am reducing the two stars as i am loosing my time due to issues on the app due to lack of quality check while releasing new versions.

Using app

6 months

Total reviews

3

Average rating

3.0

Developer Reply

Dear Freakysera team, Thank you for sharing your concerns. We apologize for any frustration you may have experienced. Your feedback is valuable to us as we continuously strive to improve our services. While we strive to thoroughly test all new features, occasionally updates from platforms like Shopify can create unforeseen issues. Please be assured that we take your feedback very seriously and will use it to improve our processes. I also want to apologize for the delayed responses you've encountered. This is certainly not the level of service we aim to provide, and we are taking steps to work with our internal team and ensure more timely support in the future. Regarding the concern about custom meta data, please note that this feature is primarily intended for users who utilize the meta tags setting in the search appearance. This feature should only be enabled if you use the Avada's meta tags setting to apply mass meta tags across various pages while still having custom meta tags for specific pages. Since you are not currently using Avada's Meta tags feature, enabling custom meta data for each product or collection is not necessary. I have sent you an email with more detailed information. Please reply to my email so that we can provide you with more personalized support. We look forward to resolving the remaining issues to your satisfaction. Best regards, Esther

5 / 5 Share

July 2, 2024

Hana was extremely helpful, courteous and quick. Appreciate it Hana! ❣️

Using app

About 2 months

Total reviews

3

Average rating

5.0