Avada AI SEO Image Optimizer
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Excellent support, very responsive and fast help to fix website issues.
Nim with support was very helpful and made things easy
seit dem ersten kontakt hatte ich mehrere gesprächspartner die alle sehr freundlich, zuvorkommend und äußerst hilfsbereit waren und sind. die arbeiten wurden sehr zügig durchgeführt.
Great app and support from Brian and the team! Highly recommended!
Anyone interested in using this app should be aware that work you do with a pro subscription will be reverted upon cancelling. This was not conveyed until I went to cancel the subscription. I'd be fine paying for this service intermittently but hiding that information behind the cancellation button feels like an intentional method to keep you dependent on a $34.99 monthly fee. I'd recommend sticking with the free features or finding an alternative service. Lang was not understanding and suggested I read the fine print so I'd suggest reading the fine print before you sign up.
Hello, Thank you for sharing your feedback, and I’m truly sorry for the confusion and frustration this experience caused. To clarify, when canceling or downgrading from the Pro plan, all paid features will be disabled. However, the work already saved or synced to your Shopify store - including optimized images (file size, alt text), SEO titles and descriptions edited via SEO Audit, and 301 redirects created in Broken Link Manager - will remain intact and will not be reverted, so you won’t need to spend extra time setting them up again in Shopify. Only settings that exist exclusively within the app will be reverted after cancellation. We sincerely apologize that our earlier response from Lang didn’t reflect this accurately. There was absolutely no intention to hide information or make things unclear. We completely understand your point that this should have been clearly communicated at the time of subscription, and we’re actively improving our in-app messaging to make that transparency available from the start. Thank you again for your honest feedback. It helps us improve both our product and the way we support our users. Best regards, Esther Avada Team
Kevin was very helpful and detailed. Wonderful customer service.
penelope is number one really she help me a lot
Always so helpful with every question I've got. The entire Avada support is always patient and extremely helpful. 10/10 recommend.
Christian was extremely helpful in introducing me to the Avada SEO Suite app. He patiently explained how it works and showed me exactly where to find the functionalities I needed. Very professional and friendly support—highly appreciated!
Its a great app for SEO but most importantly great support no matter what time of day I write in the chat someone is there to answer my questions. Cant ask for more than that! A++
Muy buena app para optimizar el SEO de la tienda y muy útil la ayuda de Christian :)
Die Ersteinrichtung war ziemlich einfach auch danke der Hilfe von Ricky vom support. Danke
Avada SEO Suite has helped our store a lot. Saved a lot of time for us. One Click image optimisation, easy ALT text additional to images. Easy to use app. I have to mention Penelope has been very helpful, addressed all our concerns and help understand how to use the app.
This app improved my store a lot and keeps making it better every day. Big thanks to the support team, especially Christian, for the great help and guidance. Really recommend!
I want to give a big thank you to the amazing support team at Avada — especially Lang, Viola, and Kevin. Each of them was incredibly helpful, fast, and knowledgeable throughout the entire process. They not only solved my issues efficiently, but also took the time to explain things clearly and patiently. It’s rare to find such a responsive and dedicated team. Top-tier support — highly recommended!
Usamos o Avada em nossa loja virtual desde 2023 e ele se tornou indispensável para mim. É extremamente fácil de usar e o suporte ao cliente é um dos melhores que já vi: rápidos, atenciosos e eficientes. Adoro que o app está sempre sendo atualizado com novas funcionalidades. Comecei a usar a função de IA nos produtos para gerar meta descrições, entre outros... economiza um tempo precioso. Não fico sem este app! Thank you Avada!
I'm extremely pleased with the Avada SEO Suite and the support I received. Christian was a great help and provided excellent assistance, which made the process so much easier. I'm very happy with the service and the functionality of the app.
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