All reviews

Rating Breakdown

  • 5
    95% (3,804 ratings)
  • 4
    3% (112 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    2% (64 ratings)

Reviews with Text

  • 97% (3,902)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 14, 2025

This app is very useful. Lydia and Andrew also provide great support when I need help.

Store

TILLUME

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your support! Lydia, Andrew, and the team are always ready to assist whenever you need help. 😊

5 / 5 Share

March 14, 2025

AVADA SEO Kurulumunu yaptıktan sonra bir kaç farklı sorum oldu Destek Ekibinden Nim çok yardımcı oldu teşekkür ederim kaliteli hizmet için.

Store

Dekopix

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Teşekkür ederiz! Nim and the team are pleased they could assist you well. We're always here if you need further help! 🙌

5 / 5 Share

March 13, 2025

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your positive feedback! Our support team is always ready to assist whenever you need. 👍

5 / 5 Share

March 13, 2025

The app makes it incredibly easy to improve and optimise my store. It has fantastic SEO features Avada has an amazing support team. They went above and beyond to help me through everything. Always offering assistance. They’ve helped me fix issues I couldn’t solve by myself. They’re always more than willing to help. I’m extremely happy with the app!

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

We truly appreciate your kind words! It’s fantastic to hear you’re happy with both the SEO features and our support. Feel free to reach out anytime. 😊

5 / 5 Share

March 13, 2025

Great app and even better support. Helped me improve it step by step, including screenshots with explanations.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re glad our team could guide you step by step and provide clear explanations. We're always here to help! 💪

5 / 5 Share

March 13, 2025

Thank you, Tiana, for your help! Your advice was incredibly helpful and saved me a lot of time. I really appreciate your expertise and quick problem-solving. Thanks again!

Store

VPŽ

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your trust! We’re happy Tiana’s advice was helpful and saved you time. Don’t hesitate to reach out if you need anything else. 🙌

5 / 5 Share

March 13, 2025

Great online service. Thanks to Mia for your quick response and help.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re pleased to hear Mia could assist you quickly. Let us know if you ever need further help. ✨

5 / 5 Share

March 12, 2025

We had a great experience with the customer service team. They were quick to respond, professional, and really went the extra mile to resolve our issue. Special thanks to Tiana for being incredibly helpful and patient throughout ...

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! We're thrilled Tiana and the team could provide professional, quick support. We're always here to assist you. 🚀

5 / 5 Share

March 11, 2025

Very useful app and amazing service. Penelope is an awesome specialist and person.

Store

MeGusta

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your support! Glad to know you’re happy with the app and Penelope’s assistance. Don’t hesitate to contact us again. 🌟

5 / 5 Share

March 11, 2025

Great support today from Christian sorting out my store page issues. Waiting for a full optimised page in the next days. Thanks for the help.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great feedback! We're happy Christian could assist with your page issues. We’re here if you need further help. 👍

5 / 5 Share

March 10, 2025

This software is very useful. I had a problem with website acceleration and Mia was very active and professional to help me solve it. Recommend!

Using app

About 16 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for recommending us! We're pleased Mia was able to assist with the acceleration issue. Reach out anytime you need help. 🙌

5 / 5 Share

March 10, 2025

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We're thrilled to have your support. Feel free to reach out anytime you need assistance. 😊

5 / 5 Share

March 10, 2025

i met Ricky and he was so supportive and patient, thank you all, deserve 5 starts

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so glad Ricky was able to support you patiently. We're always here whenever you need help. 🙌

5 / 5 Share

March 10, 2025

Thank you Mia and Technician Anivia for helping me fix issues.

Using app

19 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your positive review! We’re happy Mia and Anivia could assist you in resolving the issues. Let us know if there’s anything else we can do for you. 👍

5 / 5 Share

March 9, 2025

This is FAR better than Toast with a Y. Already seeing improvements. Support is top-notch!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great feedback! We're thrilled to hear you're seeing improvements already. Our team is always here to support you. 🚀

5 / 5 Share

March 9, 2025

Mia was very helpful and quick to respond to my questions

Using app

About 15 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're happy to hear Mia was able to assist you quickly! If you ever need further support, feel free to reach out. 👍

5 / 5 Share

March 7, 2025

the team is very helpful and supportive of the business, they helped with the optimization of some features, Nim was our agent and she was very quick to convey our requets to the technical team.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

We're glad Nim was able to assist with your optimizations and communicate with the technical team. Thanks for trusting us! 😊

5 / 5 Share

March 7, 2025

The one-on-one human service is extremely efficient. Brian has helped me a great deal. Thank you!

Using app

24 days

Total reviews

5

Average rating

4.4

Developer Reply

We’re happy you found our one-on-one support helpful! Brian and the team are always here when you need assistance. 🚀

5 / 5 Share

March 6, 2025

Very good support that takes care of related problems and very quick response! Very satisfied

Store

Yeoskin

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re glad our support team could quickly resolve your issues. Let us know if you ever need more help!

5 / 5 Share

March 6, 2025

Great customer support from Mia! Highly Recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Mia and the team are delighted to assist! We appreciate your recommendation and look forward to continuing to support you. 🌟