All reviews

Rating Breakdown

  • 5
    95% (3,804 ratings)
  • 4
    3% (112 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    2% (64 ratings)

Reviews with Text

  • 97% (3,902)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 6, 2025

I love using this app. Everything is straightforward and if I have some problems or questions the team is always swift and professional.

Using app

13 days

Total reviews

8

Average rating

5.0

Developer Reply

We're so happy you love the app! Our team is always here to help ensure a smooth experience. Thank you for your support! 😊

5 / 5 Share

March 6, 2025

good

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! Let us know if you ever need help. 🚀

5 / 5 Share

March 5, 2025

Avada SEO's support has been unparalleled, I've had chats with a few different agents and all of them have been of great help! The app is quite seamless to integrate and use, but if you do have any questions they typically respond within 1-5 minutes on live-chat! :)

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

We appreciate your kind words! Glad our support team could assist you quickly. 🚀

1 / 5 Share

March 4, 2025

The app stopped working for me so I found another option. Following the uninstall, there is code left behind. I contacted support, they did not respond to my request to remove the code. I'm on my own with no coding experience. Went to their website and found the instructions in the FAQs the instructions. Fun.

Using app

8 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi Duckwells, We're sorry to hear about your experience. We always assist with code removal upon request, but after checking our records, we couldn’t find any emails or messages from your store regarding this issue. To ensure we resolve this for you, we have just sent you an email offering assistance in removing any remaining code. Please check your inbox and reply so we can proceed. You can also reach us directly at [email protected]. Looking forward to assisting you! Best, Avada Team

5 / 5 Share

March 4, 2025

Atención inmediata, personalizada y muy amables. Incluso te traducen al español si lo necesitas.

Store

MaquiHo

Using app

About 23 hours

Total reviews

3

Average rating

5.0

Developer Reply

¡Gracias! Estamos felices de poder ayudar. Contáctanos si necesitas más soporte. 😊

5 / 5 Share

March 4, 2025

So good Support!!!!!!!!

Using app

30 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your enthusiastic feedback! We’re always here to help. 🎉

5 / 5 Share

March 3, 2025

Qick reply, reliable service!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Quick support is our priority! Glad we could help. 🚀

5 / 5 Share

April 28, 2025

Very helpful and effective. I highly recommend this app. You can ask advices per chat and they are very nice and competant.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We’re happy you find the app helpful. Let us know if you need any assistance. 👍

5 / 5 Share

March 3, 2025

Very prompt and fast support. Mia from the Avada team was super helpful. The app does what it says it does amazingly well and is no doubt one of the best in the market, but it is a little expensive when compared to other apps.

Store

Velure

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re glad Mia could help. Let us know if you need anything. 🎉

5 / 5 Share

March 3, 2025

They are very helpful even I am a free plan user. Thanks!

Using app

About 2 hours

Total reviews

5

Average rating

4.4

Developer Reply

We appreciate your support! Happy to help, no matter the plan. 🚀

5 / 5 Share

March 2, 2025

The customer service is very dedicated, answering and helping us with every question seriously. I am very grateful to customer service Brian, they are really patient

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! Brian will be happy to hear this. We're always here to help. 😊

5 / 5 Share

March 2, 2025

This is a great product! Helpful service, self-explanatory articles, and real-time support agents if really needed.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words! We're glad you find our service helpful and the resources easy to follow. If you ever need more assistance, we're here for you! 😊

5 / 5 Share

March 2, 2025

So far so good, I do like this App it is fairly easy to use and optimise. Probably the best thing is Support which is nearly instant. I got a person named Tiana, she was knowledgable and quick helped me out with what I need it, not a minute wasted. 5 start service.

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

We appreciate your feedback! It's great to hear that Tiana provided quick and efficient support. Let us know if there's anything else we can do for you! 🚀

5 / 5 Share

March 2, 2025

Tiana and Doris from team Avada SEO have really help me in setting up the SEO , nd solving all the errors ..

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're happy that Tiana and Doris could help you set up SEO successfully. Let us know if you need further assistance! 💡

5 / 5 Share

March 2, 2025

Thank ricky for support, I haven't noticed any improvement on my website, but thanks for answering my question.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your review! If you have any concerns about improvements, feel free to reach out—we're always happy to help! 👍

5 / 5 Share

March 1, 2025

really great app, I'm clueless and Penelope the advisor really helped me out and was so patient with me! she's a credit to your team and I hope she can assist me in future. 10/10

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much! Penelope will be thrilled to hear your kind words. We're always here whenever you need assistance! 🌟

5 / 5 Share

March 1, 2025

I have been using this app for over a year now. All i can say is that the customer service is amazing, attention to detail is top notch and as for the service of tech SEO. trust me you cant beat these guys

Using app

7 months

Total reviews

11

Average rating

5.0

Developer Reply

Wow! Thank you for your continued trust and support. We're thrilled to know our service and SEO tools have been valuable to you! 🚀

5 / 5 Share

March 1, 2025

The Avada SEO Image Optimizer has been a game-changer for our team. This essential tool provides comprehensive SEO features that significantly enhance site speed and search rankings, resulting in increased traffic and engagement. The customer support team is reliable and always responsive to queries, making it a must-have for any website. In addition to Avada, having Mia as an online associate has truly elevated our experience. Mia is incredibly knowledgeable, patient, and professional. Her expertise and dedication are invaluable assets to our team. Ensured our customer satisfaction, providing clear and helpful guidance. Mia's contributions, alongside the powerful capabilities of Avada, make for an unbeatable combination. Highly recommended!

Store

JVMCL

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re so happy to hear that our SEO Image Optimizer has made a big impact! Thanks for trusting us, and we’ll continue to support your SEO journey! 🌟

5 / 5 Share

Feb. 28, 2025

Amazing support! Only been using the app for the week, and very happy with it so far. Ricky is super helpful!

Using app

7 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you! We're glad to hear you're happy with the support. Ricky and the team are always here whenever you need assistance! 😊

5 / 5 Share

Feb. 28, 2025

Tiana was amazing and super helpful with seo related questions

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Tiana will be so happy to hear your feedback! Thank you for trusting us with your SEO needs. We're always here to help! 🚀